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The Ritz-Carlton, Berlin
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Reviews (2,915)
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All reviewsclub levelpotsdamer platzcurtain club barbrasserie desbrossessony centerbrandenburg gateluxury hotelturn down serviceconcierge staffhotel is beautifulholocaust memorialrooms are largethe location is perfectjunior suites bahndoormanrc
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1,127 - 1,132 of 2,915 reviews
Reviewed 2 December 2013

I stayed at the Ritz-Carlton with a classmate while we were traveling around Europe. The location is excellent—you're a short walk away from some great restaurants, tourist destinations, and the Potsdamer Platz Station, so seeing the city is a breeze. The hotel itself has a wonderful bar, friendly staff, and the outstanding comfort and room quality you would reasonably expect from the Ritz-Carlton. Lady Gaga and Tom Hiddleston were also hotel guests during our stay, so it was definitely a memorable and interesting experience, to say the least.

  • Stayed: October 2013, travelled with friends
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Thank Matt B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2013

The Ritz Carlton Berlin is located in the Potsdamer Platz and across the street from the Sony Center. The hotel is also conveniently located close to a metro station so exploring the city is an easy task.

I booked the room through Virtuoso, whose benefits include an upgraded room based upon availability, 4:00 PM late-check out, breakfast daily at Brasserie Dubrosses, and Club access. Normally, Virtuoso benefits will include a $100 food or spa credit at Virtuoso properties, including those participating in the Virtuoso program, so having Club access is a bonus. An offer is usually made at Ritz Carlton properties to upgrade to having Club access for at least a $100 per day, so this is a bonus.

As you approach the hotel, there are no less than three doormen to greet you. The front desk is to the right. Check-in was somewhat slow as the front desk agents take their time with each guest explaining all features of the hotel.

I was immediately recognized as a Ritz Carlton Platinum member and all benefits were explained. I was upgraded to a Deluxe Room with a view overlooking Potsdamer Platz.

Upon entering the room, the bathroom is located to the right. The bathroom is very large with a separate tub and shower. The toilet is enclosed with a glass door. There are two sinks with sufficient counter space. There are Ritz Carlton branded toiletries.

There is a large free standing closet along the hallway that leads to the bedroom.

Upon entering the bedroom, there is a luggage rack to the left along with a dresser, TV and coat hanger.

There is a small glass surfaced desk with plenty of room for getting some work done.

Next to the desk is a sitting area with ottoman and small coffee table.

There was a welcome amenity of macarons, which were delicious and a half bottle of Moet champagne.

The King bed comes with a ton of pillows and is super soft and extremely comfortable.

The light controls are conveniently located right next to the bed.

There ample outlets in the room which makes charging all electronic gadgets very easy. The air conditioner is not the best, as the room never got very cool. Based upon my experience, this seems to be the norm in Europe.

The Club is spacious with several booths and tables along with a lounging area. The Club attendants are pleasant and there to help. The food offerings are not great unfortunately. Sandwiches often contained hard and stale bread, as if they had been sitting out for a while. There was usually one hot option such as soup. The quality and quantity of food was definitely not enough to make a meal.

The breakfast buffet (38 Euros) at Brasserie Dubrosses was large and had many choices. Hot options included eggs benedict, pancakes, French Toast, bacon, sausage, beans and an omelet station. There are a wide variety of meats, smoked fish, and cheese, along with a plethora of different fruit and more bread choices than many bakeries. Other options included yogurt, pastries and museli.

Given its convenient location and service, I would definitely stay here again if traveling to Berlin. Although I don’t think the Club access is worth it if having to pay, booking through Virtuoso is almost a must given the great benefits.

Stayed: October 2013, travelled as a couple
1  Thank TheMysteryTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2013

My family and I had 4 wonderful nights at the Ritz. The hotel is conveniently located on Potsdamer Platz, and is walking distance from many of the top tourist destinations in Berlin. The staff were very welcoming and attentive. The rooms were spacious and extremely comfortable with top of the line appliances. There is a spa, but unfortunately I didn't have time to use it. The pool looked incredible, though.

We were on the club floor, which is definitely the way to go if you can. The club (which was located on the main floor while the original one was being renovated) was very comfortable and was always filled with food and drinks. We always ate breakfast there, and even sometimes stopped back for lunch and dinner. The food was good but not great, but it was really nice to always have the option to stop by the club to get a snack or relax before dinner.

Overall, the Ritz was one of the nicest hotels I've stayed at, and I will definitely be staying there against next time I'm in Berlin!

Room Tip: Ask for the club level!
  • Stayed: August 2013, travelled with family
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1  Thank laysadc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2013

Top Location, multiple top restaurants in walking distance, Entering hotel, one experiences right awaythe old school glamour, fantastic. Room are more the great and the staff is friendly and very supportive. Whatever you need, they will help you.

  • Stayed: May 2013, travelled on business
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Thank Albert-Frank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2013

As I waltzed along the red carpet, not at all "dressed up like a million dollar trouper", but trying hard to channel Ginger Rogers, (not Gary Cooper), I was thinking only of Fred. That's Fred Astaire, baby ... tap, tap, tapping, and yes, oh yes, for three whole days, I put on the Ritz and I can tell you, it was worth every euro!
Now as the song goes, I'm no "lady with a wealthy pappy", so hotels such as The Ritz-Carlton, Berlin, don't normally attract my hard-earned dollar, but if this world of ours were a just one, then everyone would be able to spend at least ONE miserable night in such a place. Since staying here, my vision of heaven looks a lot like this hotel.
And the buffet breakfasts ... they are beyond exceptional. No taste, no palate, no diet has been overlooked. There could not be any better. And then there's the rooms.. ours was nothing special, in terms of the Ritz-Carlton brand, but oh my god, it was more than good.
Need I say more?
Oh yes - a major quibble: at Ritz-Carlton prices, it is sheer penny-pinching not to have free WiFi access throughout the entire hotel. Boo - hiss!

  • Stayed: September 2013, travelled as a couple
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1  Thank Roslyn51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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