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The Ritz-Carlton, Berlin
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Reviews (2,925)
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2,114
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All reviewsclub levelpotsdamer platzcurtain club barbrasserie desbrossessony centerbrandenburg gateluxury hotelturn down serviceconcierge staffhotel is beautifulholocaust memorialrooms are largethe location is perfectjunior suites bahndoormanrc
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Reviewed 13 July 2014

First time venturing out with our then seven-month-old son. The Ritz Berlin staff made it a pleasure. We were in a mid-size SUV with a roof top box - no problem, the attendant parked it on the curb out front and there it sat for the next two night. Particular highlights were bellman Michael and concierge Marc - truly class acts (as one would expect at a Ritz Carlton). Michael even stopped us on our way home and sent our son with a large stuffed Ritz Carlton lion toy. Also enjoyed High Tea - highly recommended.

  • Stayed: November 2013, travelled with family
    • Value
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Thank Jason1076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2014

Just got back from a four night stay at the Ritz. We usually stay at another hotel but for various reasons stayed here. The location is fabulous. Across the street from the train and walking distance to many sights which made it terrific. The room was a standard, very comfortable Ritz. We were upgraded to a higher floor where we had a great view and though it was noisy outside kept the window open almost the entire stay. The door into the room opened at a weird angle so you had to move back to depart. The bathroom was very attractive but didn't work in certain ways. The marble floor was very slippery. The glass doors into the shower and toilet room were dangerous if you ever get up in the middle of the night. There was no shower gel but there was a list of special bath features to pay for if you were so inclined - I just wanted my own bubble bath. We were two people and only got two towels. Though they state there is a swimming pool there really wasn't much of one if you wanted to swim it was very small. The breakfast was huge and spectacular and was included in my room rate. In the lobby they have glass, cake containers some with stuffed birds and some with cake - I thought this was weird and not well thought out. Also, felt the area behind the grand staircase had too much furniture. The service was lovely except one day no one made our room up until 3:00PM and one night we didn't get turn down service. My and my husband's major complaint was that you had to pay for wifi in the room or pay 20euro's per 24 hour period. You could use the lobby where free wifi was offered but if you have work to do it doesn't work.

  • Stayed: July 2014, travelled on business
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1  Thank Zach84Jake62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2014

We were welcomed by Tony at the front door after a VERY long flight and lost luggage. The room was very quiet, comfortable, and beautifully furnished. The wood work was esp. nice and the heated bathroom floors and well designed bath was one of the nicest ever. The concierge let us .know the moment our bags arrived and were helpful planning our excursions. The location is a short two block walk to the Brandenburg gates and all that surrounds. Also an easy walk to several restaurants in the Sony Center and surrounding area. You are at Potsdamer Platz witch features a bit of The Wall, trains to where ever, and an underground mall with a grocery store. The breakfast is sumptuous and a bit pricey. Look for a package that includes it. Wonderful staff. When going to Berlin, this is where you want to be.

Room Tip: Can not imagine there is a bad one...
  • Stayed: May 2014, travelled as a couple
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3  Thank Marty M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014

The check in was quick. The rooms are very comfortable and spacious. Well appointed. Very classic. Service was excellent especially the room service. Breakfast spread is very good. Conveniently located in the city center. Overall a very good stay.

  • Stayed: July 2014, travelled on business
    • Location
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Thank SiddharthVasudevan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014

Very nice hotel, in a great location for exploring the city. Two things though that knock it from a 5 to a 4: The first is the cost of breakfast! Too high! The second is that after I showered and was getting dressed, a man walked into my room thinking it was his! We had an awkward encounter because he thought I was standing there naked in his room. The door was closed, and locked, but somehow the door managed to be opened with his card. Not cool. I was checking out in an hour, so I didn't bother saying anything. But come on!

  • Stayed: March 2014, travelled on business
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1  Thank SevillesBarber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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