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Holiday Inn Berlin Centre Alexanderplatz
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Reviews (1,509)
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574
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All reviewstv towerindigo hotelupgraded to an executivegreat locationberlin centrealexander platzbathroom doorair concentral locationfloor roommini fridgetrain stationwalk in showermin walkstayed here for nightstea and coffee making facilitiespublic transport
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Reviewed 15 June 2014

We stayed five nights in early April, 2014. The rooms were spotless, the hotel staff was most responsive in every way and we were within walking distance of shopping and sites in Alexanderplatz. Bus transportation was most convenient. The only concern was that the rooms were small and the bathtub was not full size. However, I would not hesitate to stay there again. It was great value....a lovely hotel.

  • Stayed: April 2014, travelled with friends
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1  Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AzureProperties, Leiter Front Office at Holiday Inn Berlin Centre Alexanderplatz, responded to this reviewResponded 18 June 2014

Dear Linda H,

Thank you very much for taking the time for these amazing rating. It is wonderful to know that you have a nice and comfortable stay in our hotel. Your laudatory words about our staff, I have already forwarded to the team. For your next booking in our Hotel I recommend one of our larger corner rooms. They also have a nice view to the Berlin city life. See you again at your next time in Berlin.

Kind regards from the Holiday Inn Berlin Centre – Alexanderplatz

Sebastian Brill
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2014

Me and my boyfriend stayed here for two nights and I can't complain... It's in a really great location, just a five minute walk through Alexanderplatz square to the train station. Alternatively you can get a tram or a bus, and if you buy an all day travel train ticket then it can be used on all public transport- this is around 7 euros. The hotel is clean and modern, with big comfy beds, large showers and friendly staff. We had two single beds together to make a king size- for some people this may be a problem but I wouldn't be put off, as for those less fussy it makes no difference... still just as comfortable! I'd recommend to anyone.

Room Tip: I stayed in room 0670- this was facing the BT Tower
  • Stayed: June 2014, travelled as a couple
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Thank AnonyHyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AzureProperties, Leiter Front Office at Holiday Inn Berlin Centre Alexanderplatz, responded to this reviewResponded 18 June 2014

Dear Hettie,

Thank you very much for your 5 Star rating about our Hotel. I am very pleased that you have a nice stay in our Hotel. See you again at your next time in Berlin.

Kind regards from the Holiday Inn Berlin Centre – Alexanderplatz

Sebastian Brill
Front Office Manager

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Reviewed 1 June 2014

The location of the hotel is its main feature !

But from here it just goes downhill:
1) No king/Queen beds - just two singles that are patched together - this always hurts my back because we tend to sleep in the middle of the bed and there is a crack there that does not give you any support.
2) WIFI is free, but you need a code for each device and they say it is for 24h but we ended up asking several times a day for a code per device - this is frustrating ! I really dont understand Europe perspective to WIFI, standards in the USA is to have a code for 1w and it will work for every device
3) DO NOT PAY FOR BREAKFAST - it does not worth 15 euros or even 5 euros, go to any subway/underground station and buy a delicious sandwich and coffee for half the price - we recommend Scoom in Alexander platz

  • Stayed: May 2014, travelled as a couple
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2  Thank NisanBZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Berlin Centre Alexanderplatz, responded to this reviewResponded 17 June 2014

Dear NisanBZ,

Thank you for your recent stay with us and reviewing our property. I am pleased to know that our location worked for your needs.

I am sorry that your stay was negatively affected by the bed condition, Internet service and your breakfast experience. Please accept our sincere apologies for any inconvenience these issues may have caused you. We greatly appreciate your feedback as this gives us the avenue to improve guest services.

Again, thank you for staying with us and we hope to have an opportunity to serve you again.

Best Regards,

John O
Case Manager
IHGCare

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Reviewed 1 June 2014

My wife and I stayed at the hotel at the beginning of May 2014.
The minute we walked into the room we were very suprised. The room was very nice and clean with a great view of the famous TV tower.
The staff at the front desk was very friendly and happy to help.
The hotels is less than 5 minutes walk from Alexanderplatz. There's a free Wifi at the room.
The breakfest was satisfying. There's enough variety to eat.
I really recommend this hotel.

  • Stayed: May 2014, travelled as a couple
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Thank Tamir D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014 via mobile

I was surprised at the high standard of the hotel considering we paid €70/ night. Very modern furnishings and decor.

The staff throughout the hotel were very helpful providing us with useful travel information and always had a smile on their faces. It's 4 star stays is fully warranted.

Stayed: May 2014, travelled with friends
1  Thank andyprio78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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