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“Great hotel in great location ”

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Hotel Indigo Berlin – Centre Alexanderplatz
Ranked #67 of 634 Hotels in Berlin
Certificate of Excellence
Frankfurt, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hotel in great location ”
Reviewed 5 February 2014 via mobile

My wife and I had a great time. The rooms are very clean, and in excellent condition. We were able to easily walk to the Berliner Dom and Brandenburg gate.
The receptionist have us an excellent restaurant recommendation, the Grand. It was great and an easy walk.

Stayed February 2014
Helpful?
1 Thank EmmettKelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dirkdreyer, Manager at Hotel Indigo Berlin – Centre Alexanderplatz, responded to this review, 12 February 2014
Dear EmmettKelly,

thank you very much for staying with us at Hotel Indigo Berlin - Alexanderplatz and your excellent feedback that I will share with my team in the next staff meeting. We are glad that you liked the hotel and the neighborhood. I go for dinner or drinks at The Grand on a frequent basis and I am happy that you enjoyed your visit there as well. We are always happy to help out with recommendations Feel free to contact me on your next visit on dirk.dreyer@hotelindigoberlin.com for some insider tips.

We hope to see you soon again in Berlin. Take care and see you soon.

Yours truly,

Dirk Dreyer
General Manager Hotel Indigo Berlin - Alexanderplatz
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (243)
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English first
Barcelona, Spain
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 February 2014

Indigo Hotel Alexanderplatz is a nice, modern, cosy place where my friends and I enjoyed our week-end. Conveniently located in the centre of Berlin, close to all public transports, almost right on Alexanderplatz. The hotel offers nice little rooms with some of them with a nice view on the TV tower.
The restaurant and bar on the ground floor are nice and inviting. The breakfast was good, they even had some soy milk for vegans like myself. I would recommend to stay on high floor 7th or up, since from their the view on the TV Tower is nice. Dirk the hotel manager is there to make sure you can enjoy your stay and ready to help for anything you might need. Do not hesitate to contact him if you need.

Room Tip: I would recommend to stay on high floor 7th or up, since from their the view on the TV Tower is nice...
See more room tips
  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ludovic L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dirkdreyer, Manager at Hotel Indigo Berlin – Centre Alexanderplatz, responded to this review, 12 February 2014
Dear Ludovic L.

thank you very much for sharing your Hotel Indigo experience here on tripadvisor. Thank you for your great feedback and your kind words. It has been a pleasure having you here and I am very happy that you have enjoyed your weekend in Berlin that much. You can contact me anytime on dirk.dreyer@hotelindigoberlin.com

All the very best,

Dirk Dreyer
General Manager Hotel Indigo Berlin - Alexanderplatz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berlin, Germany
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 25 January 2014

nice, new hotel in very good location.
quite small room but well equiped.
good value for the money.
they do nothing wrong, so you cannot go wrong. but don't expect the wow factor, it's good, correct, but not extraordinary.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank decours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dirkdreyer, Manager at Hotel Indigo Berlin – Centre Alexanderplatz, responded to this review, 31 January 2014
Dear devours,

thank you very much for choosing Hotel Indigo Berlin - Alexanderplatz and for taking the time to write a tripadvisor comment. We are trying hard to spoil our guests not only with the central location and the modern designed property. We include a lot of services and amenities like free WIFI, free landline calls, iPod docking stations, Tassimo machines with free coffee and tea, Aveda products, SKY Movies & Sports etc. Whatever you might have missed - please let me know on dirk.dreyer@hotelindigoberlin.com

Kind regards,

Dirk Dreyer
General Manager Hotel Indigo Berlin - Alexanderplatz
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stockholm
Level Contributor
83 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 25 January 2014

An extended weekend in Berlin gives you enough time to enjoy the city AND your hotel room! We booked a deluxe double for only slightly more than standard room rate. Our room, 342, was huge so we didn't experience the luggage space problems that a lot of reviewers have commented on. It also faced over the courtyard and was incredibly quiet. I loved the unconventional room layout and it is obvious that they have put a huge amount of attention into the detail. I could not fault anything and my husband would call me fussy, so that's a credit to the hotel! The bathroom with its' glass mural in the shower was fantastic. Power points in abundance and well located, even in the bathroom. Wall to ceiling windows. Not having to see the tv from the bed if we chose not to! After the first night being hot in the room, we realized we needed to turn off the heating completely and open the windows to the airing position (the only position available). It solved the problem! The list of compliments goes on.

The staff were all young and friendly. We enjoyed a drink in the unusually quiet bar on the Sat. Enjoyed a Watermelon Man, invented in Berlin! Treat yourself! The hotel location was fine and I didn't mind it being in a side street because it was so close to the TV tower and within walking distance to a lot of sites. It was also an easy trip from Schoenefeld Airport.

Our rate included breakfast. If I had room only and had to pay the usual breakfast rate, if the EUR17 quoted by other reviewers is correct, I would consider it very overpriced. Based on experience, I would consider it to be worth no more than EUR11. There are heaps of cafés in Berlin, more than any other city I have ever visited, and I would probably choose to dine out instead. The breakfast staff always had a smile on offer, despite being run off their feet on the weekend as the Holiday Inn guests also dined there that weekend (due to both hotels only being half full).

So, why did I choose this hotel? Firstly, because the Manager takes on board comments written on this site and provides suitable responses in a swift manner. He is the obvious reason the staff look so happy! Secondly, I am an IHG member, although only at lowest level, I should point out. So it did not provide me with any benefits that have swayed my opinion! I would definitely go back, although next time we would have our two teenagers with us so we would need two rooms!

Room Tip: Deluxe room 342 for size and quietness
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jc63Stockholm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dirkdreyer, Manager at Hotel Indigo Berlin – Centre Alexanderplatz, responded to this review, 31 January 2014
Dear jc63Stockholm,

thank you very much for this great review of your recent stay at Hotel Indigo Berlin - Alexanderplatz. It has been a pleasure having you and we are very happy that you have enjoyed your Berlin visit that much - even if the city is rather quiet in January. We like your idea of bringing the kids on your next Berlin trip. You might choose a date in summer when the city is buzzing in parks, cafes and on the riverside. And you can enjoy a drink in our courtyard garden then.

Once again, in the name of the whole team I thank you for choosing Hotel Indigo. We hope to see you soon again. You can contact me anytime on dirk.dreyer@hotelindigoberlin.com.

All the very best,

Dirk Dreyer
General Manager Hotel Indigo Berlin - Alexanderplatz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
uk
Level Contributor
125 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 20 January 2014 via mobile

We booked through bookings.com and paid £140 per night with breakfast . Our room was on 9 th floor with good views over the plaza, no noise ! Efficiently run hotel, nice size room, extremely comfortable bed and amazing pillows, bathroom a bit small single occupancy only! Breakfast ok not great,consider having it elsewhere, but overall would recommend this hotel

Stayed January 2014, travelled as a couple
Helpful?
2 Thank AntoniaRobinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dirkdreyer, Manager at Hotel Indigo Berlin – Centre Alexanderplatz, responded to this review, 21 January 2014
Dear AntoniaRobinson,

thank you very much for choosing Hotel Indigo Berlin - Alexanderplatz and for your nice comment. We are happy to read your feedback about the location, the comfort and the pillows. Our rates change daily depending on the requested travel date and room category. We guarantee rate parity, meaning the price on our own website is always the same as on all other platforms. It is not a secret anymore that hoteliers always prefer direct bookers when it comes to deciding about complimentary room upgrades - so to book directly is always a wise choice.

Once again, thanks for your comment. We would love to see you again at Hotel Indigo.

Yours sincerely,

Dirk Dreyer
General Manager Hotel Indigo Berlin - Alexanderplatz
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Oslo, Norway
Level Contributor
58 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 14 January 2014

I booked one night for the Christmas as I wanted to check out the hotel for future stay.It was easy to find from the Alexanderplatz,just look for the Holiday Inn sign as it sharing the same building.I took the express x9 bus from the airport Tegel to Bahnhof Zoo station.From there I took the train to Alexanderplatz.You can of course take a taxi from the airports,but it seems that many taxi drivers have problems finding the hotel. I was quite happy with the room and yes ,it was small but big enough for one person at least !

I didn't try the breakfast, as I just went over to the Alexanderplatz station and bought some cheap food over there instead.

I encountered only one problem during my stay and that happened at my checkout. Somebody had the night before bought 2 drinks in the bar and that came on my final bill.Thank god for the receptionist believed me when I told him that I have not been to the bar and I have not ordered 2 drinks either. I didn't needed to pay for something I have not ordered, but somebody at least got 2 drinks for free ! Next time somebody order something in the bar ,please check their room key or name,so this does not happen again !

Will I be back for another stay ?
YES

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank N0rwegianTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dirkdreyer, Manager at Hotel Indigo Berlin – Centre Alexanderplatz, responded to this review, 21 January 2014
Dear Norwegian Travellers,

thank you very much for staying with us at Hotel Indigo Berlin - Alexanderplatz and for your valuable feedback. The hotel is just steps away from Alexanderplatz and is easy accessible by public transport. Please find the directions on our homepage. As the hotel is still very new and also the street has been renamed some years ago, not all of the 7.600 Berlin taxis know us. For everybody arriving by car we recommend to use the alternative GPS address 'Otto Braun Str 25'.

I am very sorry to hear about the situation at the bar. I am glad that my colleague at the reception has reacted this way. Mistakes can happen and the most important thing is not to let the guest leave with bad feelings.

Once again thank you for choosing Hotel Indigo. We take you by your word and we are looking forward to welcoming you again. You can contact me anytime on dirk.dreyer@hotelindigoberlin.com

Yours truly,

Dirk Dreyer
General Manager Hotel Indigo Berlin - Alexanderplatz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington, DC
Level Contributor
182 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 13 January 2014

We stayed just one night but liked it. The staff were friendly, helpful, and professional. When we checked in we were upgraded to a better room and given free drink vouchers for the bar/lounge. The hotel looks brand new and all of the common areas were nicely decorated. The room was very clean and modern with a great design. As others have mentioned...the semi-transparent shower was a bit odd...it didn't bother us, in fact, we found it amusing, but depending on your travel companion it might be a concern. We got an excellent rate which I thought was a very good value. We had the breakfast which offered many great choices and was very tasty. Although there was a sign mentioning all the coffee/latte/etc. that you cared to drink, this was not offered to us and I did not see a self-serve area for this. It could have been an oversight as the person working the breakfast area, seemed to be training a new employee. I would probably stay here again. The location was good...very convenient to public transport and within walking distance to many areas of interest.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank viajero5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dirkdreyer, Manager at Hotel Indigo Berlin – Centre Alexanderplatz, responded to this review, 21 January 2014
Dear viajero5,

thank you very much for choosing Hotel Indigo Berlin - Alexanderplatz and for taking the time tom write a tripadvisor comment. I am happy to read your remarks about the friendliness of the staff and the design. If you feel uncomfortable with the glass wall (even if it is quite hard to spot any details through it) we can install a blind. Just let the reception know. I am sorry to read that we have missed the opportunity to offer you coffee specialities. Right next to the fresh boiled pure coffee (which has a revival among coffee connoisseurs at the moment)in the cans on the tables, we offer as much Espresso, Latte Macchiato or Cappuccino as your heart can stand included in the breakfast price. Please accept my apologies that we did not offer you these. I have spoken to my breakfast team already not to miss on this again.

Once again thank you very much for sharing your Hotel Indigo experience. It would be a pleasure to have you again.

Yours truly,

Dirk Dreyer
General Manager Hotel Indigo Berlin - Alexanderplatz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Indigo Berlin – Centre Alexanderplatz

Property: Hotel Indigo Berlin – Centre Alexanderplatz
Address: Bernhard-Weiss-Strasse 5, 10178 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #67 of 634 Hotels in Berlin
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Hotel Indigo Berlin – Centre Alexanderplatz 4.5*
Number of rooms: 153
Official Description (provided by the hotel):
The Boutique Lifestyle Hotel Indigo Berlin Alexanderplatz is located in the city center of Berlin, only 300m away from the Alexanderplatz and surrounded by countless shopping attractions, culture and fashion highlights. Its location at the very heart of Berlin makes it a perfect spot to start your Berlin Experience. Waking up in the "neighborhood" design, all rooms artwork is inspired by the neighborhood of the Alexanderplatz and Eastern part of Berlin, bringing some of the creativity of the city onto the walls. All our 153 modern, comfortable and cozy rooms are equipped with flat screen LCD TV, SKY TV, safe, air condition, electric kettle with a free choice of coffee and tea facilities, minibar as well as a hand-picked choice of toiletries and an invigorating rainfall shower. Free Wi-Fi and free phone calls landline in 17 European countries, the USA and China are also included. An extensive and delicious breakfast buffet with a rich choice of homemade marmalade, fruit juices and coffee specialties awaits you in the morning in our restaurant. Enjoy an authentic delicious meal at our restaurant La Maison de L'entrecôte for lunch or dinner. Our head chef uses only the freshest ingredients. The entrecote in all its variety is the signature dish of our restaurant. In addition we offer a choice of international specialties. Relax after a long day of work or sightseeing in our fancy "White 5 Bar" by a classic exotic cocktail or a whiskey in our Bar Lounge. Further, the Hotel Indigo has 3 meeting rooms for a maximum of 80 people. All rooms are located on the ground floor are equipped with daylight, modern meeting technique, Wi-Fi, air condition and can be darkened. For sporty active people, the hotel offers 24h an own fitness room with cardio equipment free of charge for hotel guests. ... more   less 
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