The rooms are spacious and modern, but the staff is horrible. They are inexperienced, rude and most of them do not speak English well. Also, their panic alarm had "technical issues" and we ended up running down the stairs, but, need I say, the employees at the reception desk did not even bother to apologize. Another thing is that the housekeeping is negligent and lazy, kept avoiding to clean up our room and they were surprised when we asked them to change the bed linens after a week of staying there. It is an acceptable place to stay if you decide to ignore the incredibly inept employees.
- Official Description (provided by the hotel):
- The Select Hotel Berlin The Wall is located in Berlin's historic center between Friedrichstrasse and Wilhelmstrasse. In a quiet side street you will find our 4-star hotel with 170 rooms in a partially listed building. All the modern and spacious rooms have air conditioning, flat screen cable TV, minibar, laptop safe and free Wireless - LAN. The Bar "SECTOR" completes the offer culinary. Whether art and culture, shopping or entertainment highlights or the versatile range of Berlin nightlife: From Select Hotel Berlin The Wall you can reach every point of the city easily. ... more less
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