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“Excellent location for travelling but the room has an uncomfortable bed”

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IntercityHotel Berlin Hauptbahnhof
Ranked #112 of 634 Hotels in Berlin
Certificate of Excellence
Stratford-upon-Avon, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent location for travelling but the room has an uncomfortable bed”
Reviewed 23 August 2014 via mobile

We stayed here for 2 nights in August and were very pleased with the overall location especially as we were planning on travelling around the city and as such the metro was invaluable.

Our room was next to the train tracks leading into hauptbahnhof although you couldn't hear any noise at all unless you opened the windows.

Air conditioning was somewhat hit and miss but we coped accordingly and for a short stay it was bearable.

The beds were extremely hard and uncomfortable although the pillows did slightly make up for the mattress. The rest of the room however was excellent, clean and well laid out.

Would happily recommend this hotel to anyone, especially backpackers like us. The free wifi in the rooms is an added bonus.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Tom G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Cupertino, California
Level 6 Contributor
170 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 12 August 2014

The spacious room was well lighted and functionally designed. There was a large desk with a lamp and plentiful outlets for charging devices. It was an easy walk to the train station. We received free metro passes upon check-in. The front desk reception was cool. The person handling our check in was joking with a colleague in German at the same time, and we felt she was joking about us.
The Wi-Fi has a very slow, free service and for-fee faster service. I was getting speeds of 40 to 50 kps uploading photos to Dropbox with the free Wi-Fi. One photo took over 30 seconds to upload, compared to 2 to 3 seconds per photo at other hotels.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
1 Thank Explorer100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
66 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 10 August 2014 via mobile

I stayed he for four nights and the rooms have been ok, it is what you expect from a business hotel. Kindness of personnel could be improved and Internet access in the room is only free at a very low useless speed. For a better WiFi speed you have to pay extra fees. Breakfast is not included normally and it is quite expensive compared to the great breakfast options available at the train station just across the street.

Stayed July 2014, travelled with friends
1 Thank Firito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 August 2014

I stayed in InterCityHotel Berlin for two nights, exploring the city centre as a tourist.
The room was a good size - two people would be comfortable. Everything was spotlessly clean.
The location is excellent - the hotel is right next to the Berlin Central station, and a 10 minute walk from the Reichstag/Tiergarten/Brandenburg Gate. I didn't try the hotel restaurant, so I can't comment on it. If you want to eat outside the hotel, you will have to walk to either the train station for a cheap meal, or further for an expensive meal.
The staff were all very friendly and helpful, and all spoke good English.
A reasonably priced buffet breakfast has many continental and cooked options - they even had a gluten free cereal and lactose-free milk.
Free WiFi is provided, and it reached my room with no issues connecting.
A free ticket for all public transport is provided with the room.
The room was very quiet - I slept with the window shut and the aircon on, and I didn't hear any noise from the station. The view from the room isn't anything special (see photo), but you're not there for that!

  • Stayed July 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
2 Thank PlunderBunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 6 Contributor
139 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 6 August 2014

We stayed here for two nights, mainly because of its location (we were travelling by train). The room was spacious and clean. The staff were helpful.
The hotel provides you with a public transportation card where you can use all the public transport in Berlin for the duration of your stay.

The only thing was that the price didn't include breakfast but this seems to be quite standard around here...

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1 Thank pekopoko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
114 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
Reviewed 6 August 2014 via mobile

Stayed for 3 nights; nice rooms- super price. This is my 3rd Intercity (after Frankfurt and Dusseldorf) and I must admit that this the best one. Just 300mtrs from HBF (nice food options till late night and easy connectivity) it's a new hotel with a good lobby- I have few meetings which was very well done here. Rooms are comfy with good Air conditioning. Breakfast spread is super with good options in both cold and hot sections.
Super value and nice location. Go for this

Stayed July 2014, travelled solo
Thank Sid G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Mateo,CA
Level 5 Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 5 August 2014

The best thing about this hotel is the free ticket for all Bahn and Bus in Berlin. The location is convenient but not charming at all. So you can travel to any other location in the city. The train station is open all the time so you can get what you need there. The hotel is brand new and has a very modern look which I do not care for because it has a lot of very cold looking fixtures and colored lights with modern art. Not my taste. The rooms are small but adequate for two people. Otherwise friendly staff and bike rental on site. This hotel has a great value.

Room Tip: Great value! Very modern decor.
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1 Thank Goldigsgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about IntercityHotel Berlin Hauptbahnhof

Property: IntercityHotel Berlin Hauptbahnhof
Address: Katharina-Paulus-Str. 5, 10557 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Moabit
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #112 of 634 Hotels in Berlin
Price Range (Based on Average Rates): £
Hotel Class:4 star — IntercityHotel Berlin Hauptbahnhof 4*
Number of rooms: 412
Official Description (provided by the hotel):
In October 2013, we have opened our biggest InterCityHotel right in the middle of the pulsating metropolis Berlin, set directly at the main station. Within spitting distance, you can find some excitement here in the beautiful city centre with its important sights like the Federal Chancellery, the Reichstag, the Brandenburg Gate, the shopping centre Friedrichstrasse or the legendary Ku'damm. From the centrally located InterCityHotel Berlin Hauptbahnhof, you find the best connections to all forms of local public transport within walking distance. Therefore, you can reach all of the interesting parts and sights of the city in no time by using your FreeCityTicket, as a special service of the hotel for every guest, included in the price of the room. Regardless of whether you are in the city on business or for pleasure, you will immediately feel at home in one of our 412 delightfully furnished rooms with their modern colour concept. All the rooms are designed in warm brown and beige tones and topped off with stylish accents in terra cotta. Why not start the new day with a great range of delicious breakfast treats available from our sumptuous breakfast buffet. For the remaining meals you will certainly find something tasty in our restaurant or Bistro Lounge. It is our utmost pleasure to welcome all our guests in a warm and friendly manner, as with pleasure we strive to create a superb experience to all our clients visiting Berlin. For all InterCityHotels concerned the usage of the WLAN is free of charge up to 256 KB/s. (Parking fee from 01.01.2017: 25€) ... more   less 
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