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Novotel Suites Berlin City Potsdamer Platz
Ranked #127 of 634 Hotels in Berlin
Certificate of Excellence
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1,993 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (82)
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Sydney, Australia
Level 6 Contributor
103 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 5 January 2014

We arrived here late after a a long drive and after managing to park in one of the tight spaces we were able to check in and relax quickly. We were only in Berlin for 2 nights but this was a great base to explore the city.

  • Stayed June 2013, travelled with family
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Helpful?
1 Thank Dave R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 January 2014

The hotel is located near Potsdamer Platz in Berlin. Potsdamer Platz is a center on its own with a shopping mall and excellent transport links to the two other centres of Berlin - Alexander Platz and Kurfurstendamm (they are within 30 min walking distance from the hotel).

The rooms are clean and big enough for a family of four. The rooms are equipped with a little kitchenette which makes them even nicer! A large flatscreen LCD TV is a bonus.

The hotel staff is friendly.

I am not able to comment on breakfasts or dinners as I did not have them in the hotel.

  • Stayed December 2013, travelled with family
    • Value
    • Location
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Review collected in partnership with Accorhotels.com

Helpful?
1 Thank AKxx70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank F, Guest Relations Manager at Novotel Suites Berlin City Potsdamer Platz, responded to this review, 6 January 2014
Dear guest, we appreciate your positve feedback. Especially your comment about the friendly staff is a motivation to continuously improve the quality of our services. Thank you for sharing your experience and I am looking forward to welcome you again in Berlin.
Kind regards Frank Franke-Hempel/ Guest Relation Manager
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Attard, Malta
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 January 2014

Comfortable hotel for a few nights stay in Berlin over the New Year festivities. The room was a good size and was equipped with a mini-fridge and microwave though no utensils are provided. We had free WiFi in the room and the connection was very good and fast. Breakfast was not included to our rate however there is a coffee machine in the reception area with free coffee and cakes in the morning. The hotel is just an approximate 5-10 min walk away from Potsdammer Platz but there is a bus stop and S-bahn stop just near the hotel. A taxi rank is also just across the road. We were not given our room upon arrival as check-in is at 3.00 p.m. however they kept our luggage so we could start our sightseeing immediately.

Room Tip: Try and ask for a room on a higher floor as ground floor rooms might be noisy.
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  • Stayed December 2013, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Kanga11-11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level 5 Contributor
91 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 1 January 2014

Stayed here to attend some concerts at the Temprodrom Berlin. Very close, 5 minute walk, couldn't have picked a better place. Decent rates, large room. Was worried about plugged-in internet but it worked great. One oddity, the toilet was not in the bathroom. Bathroom had a terrific large deep tub, separate shower, sink and vanity, but no toilet. Found it in a small closet type room right by the front door. All good, but strange to me. Extremely clean throughout. Staff spoke enough English to get by and allowed 10 a.m. check-in which was a welcome surprise. Very nice Italian restaurant attached.

  • Stayed October 2013, travelled solo
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Helpful?
Thank SomeGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynbrook, New York
Level 3 Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 December 2013

We stayed here for one night on a quick trip to Berlin as the hotel was within walking distance of many attractions such as Checkpoint Charlie and the Topography of Terror. It is a basic, clean hotel with good value for the amount paid. The only negative was that our air conditioning was not working and we did not want to open the windows as we were on the first floor. The ibis and the ibis Budget were right next to the hotel and provided an enjoyable and convenient dining experience for dinner.

  • Stayed December 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elseeyel3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank F, Manager at Novotel Suites Berlin City Potsdamer Platz, responded to this review, 6 January 2014
Dear Guest,
Thank you for taking the time to tell us about your experience at the Suite Novotel Berlin Potsdamer Platz.
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Suite Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
Our air condition is reliant on the outside temperature. Under 18 degrees it starts heating, between 18-21 degrees it starts with
The fan and over 21 degrees it starts cooling. We are truly sorry for that inconvenience.
We appreciate your sharing your concerns, and looking forward to welcome you again in Berlin.
Sincerely, René Lachner / Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Suites Berlin City Potsdamer Platz

Property: Novotel Suites Berlin City Potsdamer Platz
Address: Anhalter Strasse 2, 10963 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Kreuzberg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#22 Green Hotel in Berlin
#71 Family Hotel in Berlin
#113 Romantic Hotel in Berlin
#119 Business Hotel in Berlin
Price Range (Based on Average Rates): £
Hotel Class:3 star — Novotel Suites Berlin City Potsdamer Platz 3*
Number of rooms: 229
Official Description (provided by the hotel):
At the 3-star Novotel Suites Berlin City Potsdamer Platz hotel, you can enjoy a relaxing stay in one of our spacious 30m² suites. Rooms feature a microwave, kettle and separate shower from the bathtub. Explore the city and its attractions and sights on foot or using the public transfer leaving from Potsdamer Platz or Anhalter Bahnhof. Enjoy a hearty breakfast buffet and round off your day with a drink at the hotel bar. Every Thursday, you can enjoy a free 10-minute massage at your Novotel hotel. ... more   less 
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Also Known As:
Suite Novotel Berlin Potsdamer Platz Hotel Berlin
Accor Berlin Potsdamer Platz
Suitehotel Berlin

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