Having booked a twin room 6 months in advance, was annoyed to be given a double. When we complained we were informed that no twin were available unless we wanted a Smoking room. As that was all they offered, we had to take it and asked to be found a twin the next day. They promised a cleaner would come with air fresher, they didn't. Finally got a room the next day, but overall experience already ruined. Shame as the hotel is really nice otherwise, spacious, smart an with a very nice bar, whose staff were so much nicer than those on the front desk.
- Official Description (provided by the hotel):
- The new Novotel Berlin Am Tiergarten features a design concept for the future with bright colours, natural materials and ergonomic forms. This 4 star hotel is located between the Kurfurstendamm and the Brandenburg Gate with transport links to the main train station, the airports and the exhibition centre. 274 airconditioned rooms and 11 meeting rooms welcome business and leisure travellers from around the world. Enjoy the views over Berlin from the spa area or Mediterranean cuisine in our restaurant. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Berlin Am Tiergarten Hotel Berlin
- Berlin Novotel