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“Misleading pictures + price/quality + tips” 2 of 5 bubbles
Review of Novum Hotel Lichtburg am Kurfuerstendamm

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Novum Hotel Lichtburg am Kurfuerstendamm
Ranked #316 of 633 Hotels in Berlin
Beringen
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Misleading pictures + price/quality + tips”
2 of 5 bubbles Reviewed 29 June 2012

The hotel doesn't look like in the pictures! It has a very old and filthy lift. In the rooms the carpet and chairs also are unclean. There was a bad smell in the room and also the towels don't smell fresh (but at least they are clean). The furniture is outdated. The sheets were to small (every time you turn in your sleep, you will wake up because you don't have enough sheets to cover your back). But what did you expect for this price?
Free WIFI? Doesn't work when you have a Dell or Apple computer.. And I got a virus from using the hotel's computer in the lobby..

The only good things about the hotel:
- cheap
- clean bathroom
- clean sheets
- near the U-bahn !!
- easy to arrive from the aerport Schonefelt: only 1 express-bus (X7) + U-bahn (U7 from rodow to spandau) , it takes just about 1h to get to the hotel.

Tips:
- For couples: ask for a double bed, because if they just put 2 beds together there will be an annoying split in the middle.
- DON'T GET BREAKFAST IN A BERLINER HOTEL!! In almost every street there is a German backery with a lot of nice and special biscuits, cakes and breads. And this for almost half the price you pay in your hotel.

  • Stayed June 2012, travelled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank EsmeeGC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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283 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
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  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
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English first
izmir
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 18 June 2012

I stayed at this hotel in 2011 July just for 1 night with my wife. We chose the hotel because it is very close to the airport. But it was much more than what we have expected. It is very clean, room is large, staff is very helpful and polite. Also it is very close public transportation. The area is very quiet, peaceful and green :)

I highly recomend this place if you want a close hotel to the airport.

  • Stayed July 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank LeventIzmir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gourock, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 8 June 2012

Dodgy lift, probably last cleaned in 1964. The room was like a homeless hostel, filthy carpets, peeling woodchip and ancient dirty old furniture. No flowers as per photos!!!!! No tea and coffee facilities, scary showerroom, we stayed for 10 minutes and left!
Cant beleive it is on sites such as expedia, photos are most unrealistic. We are going to complain and pursue a refund, as there is no way we could have stayed there. Foul, just foul!!!!

Room Tip: To choose a good room, just don't stay there!!!!!
See more room tips
  • Stayed June 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Loulou1112404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bournemouth
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 June 2012

I stayed at the hotel the same week as the previous reviewer, and had none of the same problems.
The hotel was pleasant. The rooms and bathrooms were perfectly fine. The bed, in fact, was very comfortable. The shower was clean and functional with good pressure.
The lift was out of action, so the noise he heard was the workmen repairing it. A 730 start isnt unreasonable to repair something so important, surely?
The adjoining doors in hotel rooms are a useful thing for families or groups, so you can book two rooms together. Did he expect them to brick it up while his holiness stayed?
Bedbugs is a problem, of course, but I nor my family (in a different room 5 floors away) experienced that.
The hotel was good, in a good location for U-bahn, buses and S-bahn, the staff were good and it was reasonably priced.
Adam is wrong.

  • Stayed May 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank bennybenbenj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 2 June 2012

just spent 3 nights at the agon lichtburg and it was very clean staff very helpful and although the lift was not working it was not a problem would stay there again as it was lovely quiet break , and plenty of things to see around the area

  • Stayed May 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank christinez123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 25 May 2012 via mobile

We stayed here due to reading reasonable reviews on Laterooms.com! However our experience was something completely different!
Upon checking in we were greeted by a very pleasent young woman who spoke English fluently and was very helpful with our questions of navigating the city! However that is where the please tries stopped!

To start, we used the lift to get our bags up to the room (we had already read reviews about this being bad but our bags were very heavy so didn have much choice) and it was terrifying! Never used it again!
When we got to the room at first it didn't look too bad but upon further inspection it was a different story! Around the room was a wood panelling, which from a distance didn't look too bad, however when you went near it if you touched it just a little it came away from the wall and was simply covering old pipes.
The next issue arose when we found a random door in the room which didn't open, upon further inspection it was a door to the next room. This made us feel very unsafe, to the point where we barricaded the door before going to sleep.
The morning after our first sleep there we were woken at 7:30am by work men hammering and drilling on the floor below us. We went downstairs to complain but it seemed the only member of staff who spoke English was the young woman from the check-in and she wasn't working at this time. After spending 15 minutes trying to explain the problem to the man on reception we gave up. We spoke to the woman later that evening to ask if we could be moved up one floor as we didn't want to be woken again and were told they were fully booked >.<
There was also a member of staff who was the creepiest old man I've ever encountered! Upon entering the hotel one night around 1am, he "checked out" my GF staring at her in a very pervy manner and then said "goodnight" in the most sinister way ever!
The next problem was that the whole time there we were unable to shower. The reason for this was because the shower head was so disgustingly covered in limescale!
Staying on topic of the bathroom, every time we flushed the toilet an awful smell of urine would arise from the sink and taint the whole room with this smell for around 20 minutes.
Finally, the main problem was that even though we let the cleaners in every day to clean the beds were covered in bed bugs. I was lucky and only got bit once on my leg however my GF was covered from head to toe in bites (3 on her face, 5 on her neck, 15-20 on her back/chest and around 10 on her legs) to the point where we had to. Is it a hospital to get cream and medication for it.

Only good points about this are the woman from the start and the location wasn't too bad being so close to the U-Bahn and S-Bahn!

  • Stayed May 2012
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank AdamT1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
1 review
4 of 5 bubbles Reviewed 8 April 2012

Stayed here as part of Easyjet holiday deal and wanted somewhere cheap to stay in a good location. I really recommend staying here if on a budget! Excellant location, 2min walk to U bahn and near loads of cafe/restaurants. Great for getting around by public transport. Room was lovely, cleaned daily, amazing shower, spacious room with ample storage, huge wardrobe a safe deposit box and free wi-fi if you ask at reception for password.
Had breakfast one day here- usual spread of breads, meats, cheeses, cereal, juice and coffee. Nice enough but a bit pricey at 8 euro pp when you can eat far cheaper outside of hotel. The hotel itself was clearly being renovated at the time so I expect it will be far more modern soon.
The only points that are a bit down is 1- a dodgy lift. Very small and old and creaky- I took the stairs when I did not have luggage. 2- the staff on desk. Do not stay here if you want helpful friendly reception desk staff. We stayed 5 nights and none of the staff over this time were anything but rude to us even when asking simply for a map of area or even the nearest post box!! Having said that though the hotel room itself is the perfect base for exploring Berlin. Buy a day rider pass for 6.30 euro and ride the tube all day!!

Room Tip: Request non smoking if you do not smoke and you will be fine
See more room tips
  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novum Hotel Lichtburg am Kurfuerstendamm

Property: Novum Hotel Lichtburg am Kurfuerstendamm
Address: Paderborner Strasse 10, 10709 Berlin, Germany
Region: Germany > Berlin
Amenities:
Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#60 Best Value Hotel in Berlin
Price Range (Based on Average Rates): £
Hotel Class:3 star — Novum Hotel Lichtburg am Kurfuerstendamm 3*
Number of rooms: 61
Official Description (provided by the hotel):
The central location allows both the business and the leisure travelers all areas of Berlin can be reached quickly and easily. The Novum Hotel Lichtenburg am Kurfurstendamm is comfortable and contemporary furnishings. Functional rooms in different categories and free Wi-Fi await every visitor in a recently renovated hotel. ... more   less 
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Also Known As:
Agon Lichtburg Hotel Berlin
Agon Lichtburg Berlin

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