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Lux 11
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Reviews (572)
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All reviewsroom was ready earlyopen showeran executive suiteperfect locationberlin tv towerdvd playersmall kitchenetteshower areaemailed the hotelalexanderplatz stationmitte districtboutique hotelcoffee machinealexander platzwalking distanceroom was spaciousearly check
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194 - 199 of 572 reviews
Reviewed 8 July 2013

This hotel is about 8 minutes walk to Alexanderplatz. Well located for transport, shopping and dining in all directions. Our large room was smartly decorated but was only set up for one person, so had to ask for extra towels and bedding on arrival. We had a great view of the radio tower and the streets below which were noisy at times. There was plenty of room to unpack and store luggage, a comfy couch to sit on, a large desk and chair and a small well fitted kitchenette (which we didn't use).. all great as we were staying for 5 nights.... allowed us to spread out. The shower area was open to the room which we found to be quirky but it didn't worry us. As there was no air conditioning and as it was very warm they had put a pedestal fan in the room. On arrival we did ask for a room with air con but none were available for another 3 days!..we didn't bother, and the fan sufficed in the end as the warm weather abated. The restaurant was being refurbished so not in use but plenty of choices to eat in the area . Staff were pleasant and helpful . Having the use of a laundry was a big bonus as we had been travelling a long time and needed to wash... BIGGEST gripe was the 15 euros per day charge for WiFi because we had booked through an online booking agency so wasn't included. When we did try to connect it was always difficult and very inefficient ! Not good enough!
We may stay here again but would ask for a room closer to the central part of the building which may help with wifi.

Stayed: June 2013, travelled as a couple
1  Thank redmaggs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2013

Lux 11 is false advertising on their web site. There is NO restaurant or bar in this hotel. The rooms DO NOT look like they do on the web page. They do charge extra for using the air conditioner and internet which for us ran the price up so we could have stayed at a much nicer place in the end. The initial room we where put in was dirty with hair on the sheets and yellowed areas on the white sheets (ugh!). They did move us but with a poor attitude.

  • Stayed: June 2013, travelled with friends
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6  Thank Lindalee34297
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2013

Perfect location in Mitte. I booked a spacious suite with a little fridge etc. Room looked a little bit worn in places but very nice otherwise. Street noise may be an issue on the lower floors. Airco was not functioning properly. Very good value for money.

  • Stayed: June 2013
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Thank nucool24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2013

This hotel is very interesting. To get to your room you have the option of one very small and slow elevator or lots of stairs. The room I had was a very large, single bed room. The room had lots of space for bags in the large closet area. There was also a small kitchenette and a very tiny bathroom. This room had no desk, but instead a bar top like area with bar stools on one end of the room, along with a living room area that had a couch and small TV. On the opposite side of the room, separated by a wall partition with closets, was the bed, sink, shower and another tiny TV. The bed was very uncomfortable and only had a small comforter barely large enough for one person. The shower, which was next to the bed, had three steps to get up and three steps to get down into the tub area. The shower had a rain head and a handheld shower wand. The rain head didn't work very well, but the handheld wand was great.
There is no air conditioning in the hotel rooms. Apparently you have to somehow purchase air conditioning from the front desk. Because there is no air conditioning, I was forced to open the windows in the room to get any type of air flow and cooling, which made the room VERY noisy. At night, you can either close the windows to reduce the traffic noise and have the room be warm and stuffy, or leave the windows open and endure the noise all night. The curtains were very thin and did very little to block the light at night, so the room remained fairly lit throughout the night, making it hard to sleep. There is very little lighting in the room, so when you actually need lighting, you don't have much to choose from. The internet had decent speeds and was reliable.
The hotel is in a good location and a short train ride to the Berlin tourist areas.

  • Stayed: June 2013, travelled on business
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Thank MartinJLD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2013 via mobile

This hotel in well located with shops and restaurants nearby and close to the sights and transport. A free laundry downstairs was a godsend. However the extras were annoying. Wifi, air conditioning and breakfast are all extra charges. 15 Euro per day for wifi is too expensive. The decor is unusual but funky and the staff were reasonably friendly. The room was clean, the bathroom could do with some maintenance, design over function and the shower is open and everything gets wet. Also, on a double bed, we were given two small single quilts folded like sleeping bags which I've never experienced before.

  • Stayed: May 2013
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1  Thank johnnyontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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