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“Great location for seeing the sights in Berlin.”

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Holiday Inn Express Berlin City Centre
Ranked #177 of 634 Hotels in Berlin
Reviewed 25 June 2014

Walking distance to many top locations. Checkpoint Charlie, Potsdamer Platz, Underground station and the Brandenburg Gate.
Front desk staff was excellent.
Huge breakfast area that was well staffed to keep things rolling.
Our room was a bit stained, but, appeared clean. Mainly the carpet had some stains and could use a thorough cleaning or replacement.
We did not have a very nice view also, facing some construction.

  • Stayed: May 2014, travelled with family
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1  Thank Douglas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this reviewResponded 2 July 2014

Dear Douglas H,

thanks for taking the time to give us a feedback after your stay at the Holiday Inn Express Berlin City Centre.
We are glad to hear that you have spent nice days in Berlin.

We hope to welcome you back soon at the Holiday Inn Express Berlin City Centre.

Kind regards

Jens Meissner
General Manager

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389 - 395 of 1,529 reviews

Reviewed 23 June 2014

Only 300 yards from Underground station Anhalter Bahnhof which itself is only one stop from vibrant Potsdamer Platz, which has modern shopping mall and many restaurants. Checkpoint Charlie and other major sites within easy walking distance.
On a more prosaic level there is a Netto store bang opposite the hotel and a Lidl just 100 yards up the road, as well as various small cafes and restaurants.
The rooms are spotlessly clean and the reception staff friendly and helpful, all speaking excellent English.
Included in the room rate is an excellent continental breakfast served in a vast and airy dining room. Lots of variety in the food and beverages offered - making for a very good start to the day's explorations.

Room Tip: We had a corner (no 542) room so with 2 big windows it was light and airy. However need to close th...
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  • Stayed: June 2014, travelled as a couple
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1  Thank Supersnipe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this reviewResponded 2 July 2014

Dear Supersnipe,

thanks for taking the time to give us a feedback after your stay at the Holiday Inn Express Berlin City Centre.
We are glad to hear that you have spent nice days in Berlin and were satisfied with the location of the hotel, the rooms and the friendliness of our staff.

We hope to welcome you back soon at the Holiday Inn Express Berlin City Centre.

Kind regards

Jens Meissner
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2014

PROS:
1) The hotel was near Potsdamer Platz where there is a huge mall and where there is a tourist bus stop. It is also near subway stops.
2) The breakfast was great although there were no sausages served.
3) The staff was helpful and friendly.
4) Their 2 rooms had a connecting door.
5) The rooms were quiet and clean. The sofa bed was already made up when we arrived.
CONS;
1) The bathroom in the double room needs a divider between the shower and toilet/sink so as not to get the whole bathroom wet, although, the bathroom in the double room with sofa bed was better with strategic divisions.
2) The connecting door was too big so it ate up a lot of space when left opened. It couldn't be opened from either room once it closes.
3) During online reservations, the response was quite slow and they did not offer airport transfers.
4) The room with a sofa bed was quite a bit small so the luggage of all my kids had to be placed in my Double room.

  • Stayed: June 2014, travelled with family
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Thank lizaocampo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this reviewResponded 17 June 2014

Dear lizaocampo,

Thank you for taking time to create a review about our hotel.
It is always a pleasure to have feedback from our guest.
I´m sorry that we could not provide you fully satisfactory.

On your next trip to Berlin, we would be pleased to welcome you back at the Holiday Inn Express Berlin City Center.

Kind regards
Jens Meissner
General Manager

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Reviewed 12 June 2014 via mobile

Just returned home after a 3 night stay here. Hotel really nice. Very clean everywhere. Breakfast buffet style but more than adequate. Wifi worked in every room including as far as the Italian restaurant further down the road. For our final day we asked for an early morning call and it was spot on time. They ordered us a taxi to the airport that was there waiting for us when we checked out. Only slight complaint was this hotel is not city centre. It's about a mile to the nearest centre. It is close to underground stations which we used all the time. Reception was busy but very efficient. A good value for money hotel and I would stay here again. No traffic noise and we slept very well

  • Stayed: June 2014
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3  Thank Jaynechad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this reviewResponded 17 June 2014

Dear Jaynechad,

Thank you for taking time to write a review about our hotel.
I´m happy that you like our rooms, our breakfast and our free wifi.

On your next trip to Berlin, we would be pleased to welcome you back at the Holiday Inn Express Berlin City Center.

Best wishes

Jens Meissner
General Manager

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Reviewed 3 June 2014

This hotel is very nice clean and employees are very friendly and helpful. Breakfast in the AM is good with lots of choices. Our room was nice quite and clean if we ever go back to Berlin I would stay here again. Walking distance to all the major sites to see.

  • Stayed: May 2014, travelled as a couple
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1  Thank Lil L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this reviewResponded 17 June 2014

Dear Lil L,

thanks for taking the time to give us a feedback after your stay at the Holiday Inn Express Berlin City Centre.
We are glad to hear that you have spent nice days in Berlin and were satisfied with the location of the hotel, the rooms and the friendliness of our staff.

On your next trip to Berlin, we would be pleased to welcome you back at the Holiday Inn Express Berlin City Center.

Kind regards

Jens Meissner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

We spent 2 nights at the Holiday Inn Express Berlin City Centre while on vacation. The hotel has a new feel and is clean and fresh. Though in more of a residential area (and not much of a view from our room), the Anhalter Bahnhof is just up the street, even though we did have a rental car, we used the train to explore the city, which was quite a delight. The staff was excellent and the breakfast was great, everyone in our family of 4 LOVED the breakfast buffet. Great rate, great room, great breakfast.

  • Stayed: May 2014, travelled with family
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Thank 1lucegoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this reviewResponded 17 June 2014

Dear 1lucegoose,

thanks for taking the time to give us a feedback after your stay at the Holiday Inn Express Berlin City Centre.
We are glad to hear that you have spent nice days in Berlin and were satisfied with the location of the hotel, the rooms and the friendliness of our staff.
We hope to welcome you back soon at the Holiday Inn Express Berlin City Centre.

Kind regards
Jens Meissner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

We stayed at this Hotel in April for a few days for a family holiday. This is a very busy hotel and the staff seemed to be over worked. The front desk clerk was also the bar tender and in our case, the room attendant. The sofa bed was not made up before our arrival and we called housekeeping for bedding. Several hours later, the front desk clerk arrived to make up the bed! In the morning, the free breakfast would have been lovely had it not been over crowded. There were not enough tables and chairs to accommodate the number of guests. Also, the free wifi was non existent in the rooms and the only place available for free wifi was in the lobby. The breakfast area was closed off, leaving a crowded bar/lounge area and guests standing about trying to use the wifi. We have stayed at many Holiday Inn and Holiday Inn Express and found that this Hotel had nothing to offer. It was over priced and did not meet our expectations.

  • Stayed: April 2014, travelled with family
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3  Thank M P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_HIEX_Berlin_CC, Manager at Holiday Inn Express Berlin City Centre, responded to this reviewResponded 5 June 2014

Dear Guest,

thank you for taking the time to write this review about our hotel.

We are very sorry that we could not meet your expectations. We apalogize that the room was not ready. We will review this with our team to guarantee a much better service in the future.

The WIFI issue we could resolve in May. Now all our guest rooms have WIFI for free.

I hope you had a pleasant journey back home and would be pleased if you could give us another chance. Please do not hesitate to contact me directly for a next reservation.

Sincerely
Anne Böttcher
Operations Manager

anne.boettcher@berab.hiexpress.com

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Additional Information about Holiday Inn Express Berlin City Centre

Address: Stresemannstr. 49, 10963 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Kreuzberg
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#141 Romantic Hotel in Berlin
Price Range: £61 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Berlin City Centre 3*
Number of rooms: 256
Official Description (provided by the hotel):
Stay smart! at the Express by Holiday Inn Hotel Berlin City Centre perfectly located at the Tempodrom and just 10 minutes walking distance from the new center of Berlin, the famous Potsdamer Platz and the Sony Center. The beautiful and grand Friedrichstrasse, Unter den Linden, Check Point Charlie and the storied Brandenburg Gate can easily be reached. Also the legendary boulevard Kurfuerstendamm, the well known department store KaDeWe and the Alexanderplatz are easily accessible. Great connections to both fair grounds and the airports Tegel (TXL) and Schoenefeld (SXF).After a good sleep in one of our 256 modern rooms, all with air condition, high speed internet and coffee and tea maker, start with our complimentary buffet breakfast, possibly enjoying our summer terrace. At our Business Corner in the lobby we offer Free WIFI.If on business, make a bargain with our BUSINESS PACKAGE or for leisure, buy tickets for Madame Tussauds, Legoland, Berlin Sightseeing or Concerts (Holiday on Ice, Lionel Richie, Robin Gibb) directly at the reception.Kids Stay Free Policy at the Express by Holiday Inn Hotel Berlin City Centre: Children under 18 years stay free in their parents' room using the sofa bed.Meet Smart! At Express by Holiday Inn Hotel Berlin City Centre meetings and trainings for up to 45 people will be a great success. ... more   less 
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Also Known As:
Holiday Inn Express Berlin City Centre Hotel Berlin
Holiday Inn Berlin

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