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“Good Location, Good Hotel for Berlin stay”

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Holiday Inn Express Berlin City Centre
Ranked #158 of 634 Hotels in Berlin
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good Location, Good Hotel for Berlin stay”
Reviewed 26 July 2014

The hotel is situated at a very convenient location and has easy access to the airport, bus and train station. It is just 10-15 min walk from Potsdamer platz from where you can find a variety of hop-on off buses if you are a tourist. It is just 5 mins. walk from the underground train station and just 20 min away from the airport by cab. The standard room we got was spacious and the breakfast was of the usual IHG standards with lot of variety. The hotel was full and it was crowded at the peak breakfast timings, but they were quick to clean the tables and in replenishing the breakfast trays. Wifi had high speed and the staff was very helpful and arranged for a taxi to the airport (taxi to airport costs Euro 25).

We would advise anyone staying there not to use the hotel phone to make international calls. We were charged an exorbitant Euro 50 for a 5 minute call to Oman i.e Euro 10 per minute whereas it normally costs about Euro 2 per minute.

Overall it is a very good place to stay in Berlin.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank NEIL R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this review, 28 July 2014
Dear NEIL R,

thanks for taking the time to give us a feedback after your stay at the Holiday Inn Express Berlin City Centre.
We are glad to hear that you have spent nice days in Berlin and were satisfied with the location of the hotel, the rooms and the friendliness of our staff.

We hope to welcome you back soon at the Holiday Inn Express Berlin City Centre.

Kind regards
Jens Meissner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,465 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (137)
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greece
Level 4 Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 July 2014

The hotel is not in the center of Berlin but the metro U is very close and is easy to reach it from both airports.The rooms are big and they have very comfortable beds.The brekfast was ok and the cleannese was perfect.
The only disapointing was the policy about the wi-fi as i lost the paper with the codes and they asked me to pay 5,00e to give me new ones.Is not the 5,00e but it was like punishement for loosing the litle paper 2,5cm x 2,5cm .

Room Tip: the one's inthe garden side are more quieter
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  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank michalisGreece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this review, 28 July 2014
Dear michalisGreece,

thanks for taking the time to give us a feedback after your stay at the Holiday Inn Express Berlin City Centre.
We are glad to hear that you have spent nice days in Berlin and were satisfied with the location of the hotel, the rooms and the friendliness of our staff.

On your next trip to Berlin, we would be pleased to welcome you back at the Holiday Inn Express Berlin City Center.

Kind regards
Jens Meissner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warrington Uk
Level 4 Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 July 2014

This hotel is a typical Holiday Inn Express. If you have stayed in these hotels before and been happy you will not be disappointed.
It is located in central Berlin 15 min walk from Potsdamer platz And 5 mins. walk from the underground train station.
If arriving by car, be careful of the underground parking entrance. It is very tight, just look at the scares on the wall.
The staff in the reception were all friendly, helpful and spoke good English.
The room was typical – It could have been in any town, however it was clean and of a good size.
There was a slight confusion regarding the pillows, one that was marked firm was definitely not. However this was not a problem for me and I am sure that a firm pillow would have been provided if I had asked.
As is often that case, there was no wall socket in easy reach of the bedside table (useful if you use your phone as an alarm)
The bathroom only contained a Shower (no Bath). Toilet & Sink again all clean and functioning well. As with all Holiday Inn Express hotels do not expect body lotion, tooth brushes etc.
The free continental breakfast was not spectacular but it was of good quality and there was enough in the buffet to set you up for the day
Would I stay again – Possibly. If I did not it would not be because of the hotel but just that I was looking for something different.

  • Stayed July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank graycon14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this review, 21 July 2014
Dear graycon14,

First of all, our staff was very pleased with your praise. Thank you for it.
Our staff is always there for our guests to answer questions and to help them feel welcome.
I´m happy that you enjoy your stay and will comeback.

On your next trip to Berlin, we would be pleased to welcome you back!

Kind regards

Jens Meissner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huddersfield, United Kingdom
Level 4 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 July 2014

The holiday inn express was a nice stay but I have stayed in much better for the price we paid. The rooms were very cosy and clean, and the location is quite central to berlin city centre however for about £100 a night which we paid it was a little expensive.

There is wifi in the lobby area of the hotel but not in any other area of the hotel, the wifi in the Lobby is also very limited and at busy times it's almost impossible to connect. The bar is in the Lobby area and is nice and reasonably priced the only downfall is the hotel does not do any food unless at breakfast, not even snacks. There are a few restaurants opposite the hotel including diomina which we visited several times, the food is lovely and well priced and the restaurant decor and atmosphere is very friendly and inviting.

The hotel is about a 10-15 minute walk to the main square 'potsdamer platz' where you can get access to pretty much any area of Berlin, the zoo, the train station, Brandenburg tor and the beautiful Brandenburg gate, from here you can also get easy access to the SBAHN the local tube travelling all over berlin, be warned if you are not familiar with German it is hard to understand the directions (we walked most of the time).

If you have already booked this hotel don't feel like you have made a mistake the location is good and the rooms are really nice but before you book I would just look around and see if there are any better offers for that type of money. But if you are looking for a safe option you know what you are getting with this hotel. Enjoy your stay berlin is an amazing city!

Room Tip: Unfortunately you cannot get wifi signal in the rooms but you can get a good reception down stairs b...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Natasha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this review, 17 July 2014
Dear Natasha H,

Thank you for taking time to create a review about our hotel.
It is always a pleasure to have feedback from our guest.
I´m sorry that we could not provide you fully satisfactory.

On your next trip to Berlin, we would be pleased to welcome you back at the Holiday Inn Express Berlin City Center.

Kind regards
Jens Meissner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southern Wales, United Kingdom
Level 4 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 July 2014

The hotel is conveniently located for transportation to go around Berlin. A few restaurants and cafés are available nearby if you don't want to discover further a field, plus two convenient stores to buy water, fizzy drinks etc. The hotel itself is very basic but clean. Breakfast is ok and the restaurant is big enough to cater all the guests. Pets are welcome to stay that's a bonus for those travelling with pets.

Room Tip: Rooms facing the back courtyard is quite. Hotel store luggauges if you arrive early prior to check i...
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank LouF463
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this review, 16 July 2014
Dear LouF463,

thank you for spending your time to give us feedback from your stay.
We appreciate your posive rating and looking forward to welcome you on your next stay in our Hotel.

Kind regards
Jens Meissner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jaipur
Level 5 Contributor
52 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 July 2014

A comfortably located hotel.
Very polite and welcoming staff unlike their counterpart in Amsterdam.
The staff is all out to help you to the best possible.
Rooms need a little upgrade but even now are comfortable

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank avrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this review, 8 July 2014
Dear binaJaipur,

First of all, our staff was very pleased with your praise. Thank you for it.
Our staff is always there for our guests to answer questions and to help them feel welcome.
I´m happy that you enjoy your stay and will comeback.

Kind regards

Jens Meissner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
139 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 25 June 2014

This is what you would expect from a large Holiday Inn -- efficient rooms, breakfast area that can feed large groups, and rather uninteresting setting. The value is good in an otherwise expensive area of town. The location is a bit south of where you really want to be, that is, closer to Potsdammer Platz. The selection of cafes and restaurants directly around the hotel are limited -- you are better off walking 10 to 15 minutes towards Potsdammer.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SBSTex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this review, 2 July 2014
Dear SBSTex,

Thank you for taking time to create a review about our hotel.
It is always a pleasure to have feedback from our guest.
I´m sorry that we could not provide you fully satisfactory.

On your next trip to Berlin, we would be pleased to welcome you back at the Holiday Inn Express Berlin City Center.

Kind regards

Jens Meissner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Berlin City Centre

Property: Holiday Inn Express Berlin City Centre
Address: Stresemannstr. 49, 10963 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Kreuzberg
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#121 Family Hotel in Berlin
#141 Romantic Hotel in Berlin
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Berlin City Centre 3*
Number of rooms: 256
Official Description (provided by the hotel):
Stay smart! at the Express by Holiday Inn Hotel Berlin City Centre perfectly located at the Tempodrom and just 10 minutes walking distance from the new center of Berlin, the famous Potsdamer Platz and the Sony Center. The beautiful and grand Friedrichstrasse, Unter den Linden, Check Point Charlie and the storied Brandenburg Gate can easily be reached. Also the legendary boulevard Kurfuerstendamm, the well known department store KaDeWe and the Alexanderplatz are easily accessible. Great connections to both fair grounds and the airports Tegel (TXL) and Schoenefeld (SXF).After a good sleep in one of our 256 modern rooms, all with air condition, high speed internet and coffee and tea maker, start with our complimentary buffet breakfast, possibly enjoying our summer terrace. At our Business Corner in the lobby we offer Free WIFI.If on business, make a bargain with our BUSINESS PACKAGE or for leisure, buy tickets for Madame Tussauds, Legoland, Berlin Sightseeing or Concerts (Holiday on Ice, Lionel Richie, Robin Gibb) directly at the reception.Kids Stay Free Policy at the Express by Holiday Inn Hotel Berlin City Centre: Children under 18 years stay free in their parents' room using the sofa bed.Meet Smart! At Express by Holiday Inn Hotel Berlin City Centre meetings and trainings for up to 45 people will be a great success. ... more   less 
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Also Known As:
Holiday Inn Express Berlin City Centre Hotel Berlin
Holiday Inn Berlin

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