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“Great hotel”

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Sofitel Berlin Kurfuerstendamm
Ranked #24 of 634 Hotels in Berlin
Certificate of Excellence
Israel
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great hotel”
5 of 5 bubbles Reviewed 23 May 2012

We really loved the hotel; our room was on the executive floor with free entrance to the lounge. The room is very big very clean, we loved the decor.
The bathroom was sparkling white, big with a shower and a bath.
The location is great: there is a U station close to the hotel and bus, U, and S station (ZOO) 3 minutes walking.
The food in the lounge was very good. The service was excellent.
The evening buffet was very reach, and with wines and alcohol, more than we expected.

Room Tip: Executive floor, it is worth it.
See more room tips
  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bobe9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCBBerlin, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this review, 29 May 2012
Dear TJB03,

Thank you very much for your positive review.

I am ao happy that you had a good time in our wonderful
club lounge.

We are all looking forward to welcoming you back very soon.

Best Wishes

Carsten Colmorgen
General Manager

ccolmorgen@concorde-hotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,633 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (250)
Date | Rating
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  • Chinese (Traditional) first
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  • Danish first
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  • English first
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English first
Tel Aviv, Israel
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 19 May 2012

The hotel is nice, staff is friendly.
The plunge pool didn't work so we were very disappointed and actually this was my main reason for choosing and they didn't really care beside being polite...
Room is great, most things were clean. Great location in kudam... near shopping area and restaurants.
I expected a bit more from 5 stars hotel.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 668Anonymous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCBBerlin, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this review, 28 May 2012
Dear 668Anonymous,

Thank you for your comments.

I am sorry that the plunge pool did not work. It belongs to the wellness
area as a refreshment after the sauna/ steambath.
I regret that we did not meet your expectaions in that point.

Thanks for your comments about the location. We are classified as a five
star superior hotel. We would be very happy to welcome you back here.
Please try our wonderul and nice club lounge on the 11th floor for
a relaxing an luxury time in Berlin.

Best wishes

Carsten Colmorgen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lutz, Florida
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 12 May 2012

The front desk staff and bellhops are warm and welcoming. Because it was in the morning our room was not ready, but they said it would be within one hour. It was no problem to leave our bags and find a nice Italian restaurant a couple blocks away for an omelette, toast and tea "brunch". The room is roomy, though only has one chair. Big closet area and huge green marble tiled bathroom with walk-in shower and huge tub as well as double sinks. I say this will be the best bathroom of our trip and I am right. Also, there is an entire window wall, which really helps anyone mildly claustrophobic (me!). Decor is mod/retro, and we liked it just fine. We had booked a deluxe room, with no breakfast. There is a great dept. store just across from the hotel when you walk out the front door. Go downstairs, and there is a deli, pastry, tea and coffee shop with tables, and a grocery/sundries. It is economical as well as being pleasant! There are also other restaurants as well as fast food all around here. We enjoyed staying here for pleasure and exploring Berlin. Although there is a U bahn quite close, we usually walked a few blocks to the Zoogarten stop since it is better connected with the places we were visiting. There are also quick options there, like Dunkin Donuts. (hey, don't judge, we were in a hurry one morning so we didn't miss our Reichstag tour!) Also, there was a free business Center, so easy to check email. The bed was a bit hard for our tastes, though if you are walking all day you will likely fall right asleep anyway. The hotel was very quiet and clean. I would not hesitate to return.

Room Tip: We had a deluxe room.
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCBBerlin, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this review, 15 May 2012
Dear sally1cat,

Thank you so much for your positive review.

I am pleased to read that you liked our modern rooms that much.
Thanks for your compliment about the warm welcome from the
staff - will pass it to them.

Take care & See you soon in Berlin City

Carsten Colmorgen
General Manager

ccolmorgen@concorde-hotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 11 May 2012

I checked into the Hotel Concorde on April 25 for 4 night stay with my wife. My Orbitz reservation clearly stated the the booked room was 37 square meters. I checked into the room and noticed that it was much smaller, likely no more than 30 square meters. As an architect, I have a good sense of a room's size. I called the front desk and was told that a large room was not available at the time, but that our luggage would be moved to a larger room the following day.

When we returned to the hotel the next day in the evening the front desk told us that our luggage was moved to a larger room. We checked into the new room two floors down and found that it was a mirror image of the previous room and exactly the same size.

There is no excuse for the front desk wasting our time asking us to pack up our belongings only to move us to a room of the exact same size.

I cannot recommend any hotel with such a deceptive and unprofessional staff.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank pkim32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCBBerlin, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this review, 23 May 2012
Dear pkim32,

Thank you for your comments.

We already answered you regarding this incident and offered
a solution and I am looking forward to your answer.

Kindest regards

Carsten Colmorgen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 1 May 2012

Stayed 5 nights with my family (deluxe connecting rooms). The building itself is beautiful, and centrally located. The rooms very spacious, modern, convenient and above all extremely clean. Bed and linen super comfortable, allowing a good night sleep. We loved the bathroom with two sinks, a bath and a shower, set in a huge room with green and black marble. Windows are almost floor to ceiling. Nice view from high floors. Breakfast was good. The Concierges of the hotel were outstaning, being very professional, and super kind and helpful. We got the impression that this hotel was used mainly by business people, but I think it is perfect for city breaks. Don't miss Vapiano restaurant on the ground floor.

Room Tip: Deluxe rooms have walk-in closets. High floor rooms got view.
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  • Stayed June 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank love2travelTelAviv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCBBerlin, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this review, 15 May 2012
Dear love2travelTelAviv,

Thanks for your great review. Happy to hear that you liked the concierge
service so much and I already passed this to my team.

Take care & Hope to see you soon!

Carsten Colmorgen
General Manager

ccolmorgen@concorde-hotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridgeshire, United Kingdom
Level Contributor
81 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 30 April 2012

This is one of the best hotels i have ever been to.
very helpful staff, well maintained, very good rooms, great location, good breakfast and nice afternoon snacks (if you take the Club rooms which I recommend!)

Room Tip: Upgrade to Club, its well worth the extra Euros.
See more room tips
  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RaistlinMajer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCBBerlin, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this review, 15 May 2012
Dear RaistlinMajer,

I am so happy to read that your stay was an enjoyable one and
that you also enjoyed the friendliness of staff.

I am more than happy to welcome you back soon!

Best Wishes,

Carsten Colmorgen
General Manager

ccolmorgen@concorde-hotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 29 April 2012 via mobile

Just arrived home today from a very tiring, very hot first trip to Berlin. Can't fault the hotel, breakfast was amazing (served until 12 at weekends which meant a long lie was possible!), staff were very helpful, the concierge gave us some brilliant info on travelling in Berlin, how to get back to airport etc. Leisure facilities were to a very high standard. Did have a slight issue with our air conditioning, not realising if our room window was open at all, the air con didn't work! Overall, Berlin was a very confusing tiring city but if i was returning, I wouldn't look at any other hotel!

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dropkickjoolz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCBBerlin, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this review, 15 May 2012
Dear Dropkickjoolz,

Thanks for your very positive review.

I am very sorry that you had some problems with the aircondition. Please accept
my apologies.

I am happy about the positive comments in regards to the very friendly
and helpful staff - will pass it to my team.

Kindest regards & Hope to see you soon!

Carsten Colmorgen
General Manager

ccolmorgen@concorde-hotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Berlin Kurfuerstendamm

Property: Sofitel Berlin Kurfuerstendamm
Address: Augsburger Strasse 41, 10789 Berlin, Germany (Formerly Hotel Concorde Berlin)
Phone Number:
Region: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #24 of 634 Hotels in Berlin
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sofitel Berlin Kurfuerstendamm 5*
Number of rooms: 311
Official Description (provided by the hotel):
The elegant Sofitel Berlin Kurfurstendamm is situated right in the heart of the City West area, within striking distance of the renowned Kurfurstendamm shopping quarter. A showcase for a unique fusion of art, architecture and design. The impressive 17-storey stone facade constructed from Kirchheim shell limestone is a real eyecatcher. Breathtaking views can be enjoyed from the Sofitel Berlin Kurfurstendamm right across the vibrant city of Berlin. ... more   less 
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