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“Huge room, great location”

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Sofitel Berlin Kurfuerstendamm
Ranked #25 of 635 Hotels in Berlin
Certificate of Excellence
Reviewed 16 July 2014

Recently stayed here. Great room and location. Attentive staff. Take the breakfast rate. The buffet breakfast is a sort of all you can eat and was excellent.

Only complaint was that room service items were not taken away in two days!

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank tallguy1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_Berlin_KD, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this reviewResponded 24 July 2014

Bonjour, tallguy1968,

Thank you so much for your kind review - especially for the compliments about the staff.

I am really sorry about the room service issue and already discussed this with the team.
Please accept my sincere apologies.

Looking forward to welcome you back soon!

Kindest regards

Carsten Colmorgen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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824 - 830 of 2,798 reviews

Reviewed 15 July 2014

By far the best hotel I have stayed in. The staff is exceptionally friendly and helpful. The rooms are huge with a huge bathroom and the fitness room was amazing. (Loved the steam bath and hydra foot massager). The Sofitel is also located at the entrance to the Zoo and Tiergarten park smack downtown. Recommend this hotel to any one staying in Berlin.

Stayed: July 2014, travelled with family
Thank Ominoussword
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_Berlin_KD, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this reviewResponded 24 July 2014
Google Translation

Bonjour, Ominoussword,

Vielen lieben Dank für diese tolle Bewertung! Schön, dass es Ihnen so gut gefallen hat und Sie uns weiterempfehlen.

Wir freuen uns auf Ihren nächsten Besuch bei uns!

Herzlichste Grüße aus Berlin

Carsten Colmorgen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank Aileen R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 10 July 2014

1 night stay at this hotel was a lovely retreat after the flight. The hotel is conveniently located close to everything in the center of Berlin activities: shopping, dining, transportation, culture—all these in close proximity.

The real highlight of the hotel is reception girl Koralina. That is impossible to imagine more welcoming and professional hospitality specialist. From the first second in the hotel she made the best impression about the hotel and changed the mood to the positive side.

Hotel is transformed into Sofitel not far ago and they still in process of changing bedding to Sofitel signature MyBeds. The hotel is very good maintained and clean. Public areas and rooms are full of artworks by Junior Toscanelli. Ice cubes are available on each floor by ice machine—incredibly convenient. The standard room is huge and large panoramic windows. Bathroom is stocked with anything a traveler needs. Breakfast next morning offers lots of choice and plentiful.
Spa was not large, but very nice with relaxing zone, sauna, hammam and 2 foot massage baths—perfect after a busy day of shopping at Ku-dam.

Definitely one of the best Berlin hotels.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Usenko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_Berlin_KD, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this reviewResponded 11 July 2014

Bonjour usenko,

Thank you so much for your great review. It is absolutely a pleasure to read such nice
compliments - especially about Karolina from reception.

We are all looking forward to welcome you back!

Kindest regards

Carsten Colmorgen
General Manager

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Reviewed 10 July 2014 via mobile

Excellent hotel in the centre of Berlin. Staff are very friendly and the rooms are large and well appointed. Wide choice at breakfast. Some small housekeeping hiccups which were corrected. No tea and coffee making facility.

Stayed: July 2014, travelled as a couple
Thank steve c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_Berlin_KD, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this reviewResponded 11 July 2014

Bonjour steve c,

Thank you very much for your comments. I am very sorry that the housekeeping
service was below your expectations. We will pass this to the entire team to
improve.

Hope to see you soon again!

Kindest regards

Carsten Colmorgen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2014

We stayed at this hotel when it was called "the Concorde'. The location is unbeatable - right on top of Augsburger Strasse - near Kurfuerstendamm. We got a magnificent suite with fantastic views. Everything here is seriously cool and sophisticated. We loved it. From Check in to the fantastic Concierges - it was flawless. Our suite was huge - as was the bathroom. It was a true oasis after a days sight seeing.

The hotel organized everything for us - restaurants, Berlin passes, market recommendations, taxi's etc.

The breakfast was amazing. Huge variety and everything was really good quality. Staff took time to explain everything to you and I loved the tea/coffee menus each morning. we stayed for 5 nights (Wed-Fri were brilliant). By Sat-Sun it was getting a lot busier and the queues were longer. On Sunday we were asked to have breakfast in a windowless function room - as the restaurant was full. We refused and waited for a table in the main restaurant.

Gorgeous stylish hotel. Fantastic staff. Great location. Lovely food. Stay mid week if you can

  • Stayed: December 2013, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Martina O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_Berlin_KD, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this reviewResponded 11 July 2014

Bonjour biancat,

Thank your for this great and positive comments. It was really a pleasure to have
you here as our guests and we are looking forward to welcome you here again,

Best wishes

Carsten Colmorgen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

It is an excellent hotel. Extremely clean, well mannered and friendly staff. Excellent concierge who can recommend some really good hidden gems as well as make any arrangements for your stay. I stayed here for 3 nights, the first day I was there was when USA v Germany in the group stage of the world cup. When Germany won, the streets (Kurfuerstendamm) was PACKED with people. The roads were closed and everyone was celebrating (in a safe and friendly manner). This all took place about 50 steps from the hotel doors. I never ate at the hotel, but the menu looked great. The rooms are very big and are designed perfectly. If you are into walking, you can walk from the hotel to the the biergarten (it is a little further on from the zoo which is only a 10 minute walk from the hotel). I enjoy walking, from the hotel, the Brandenburg Gate is about 40 minutes if you take your time and enjoy the scenery (great park views along the walk). Room Service is impeccable and very quick. If you are to visit Berlin, I highly recommend this hotel, it is in a fine location and is the best bang for the buck.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MP8612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_Berlin_KD, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this reviewResponded 11 July 2014

Bonjour MP8612,

Thank you so much for your very detailed and positive review. I am so proud to
read that you liked the service and the location so much.

Hope to see you soon again here in Berlin!

Best wishes & Take care

Carsten Colmorgen
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Berlin Kurfuerstendamm

Address: Augsburger Strasse 41, 10789 Berlin, Germany (Formerly Hotel Concorde Berlin)
Phone Number:
Region: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #25 of 635 Hotels in Berlin
Price Range: £96 - £270 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Berlin Kurfuerstendamm 5*
Number of rooms: 311
Official Description (provided by the hotel):
The elegant Sofitel Berlin Kurfurstendamm is situated right in the heart of the City West area, within striking distance of the renowned Kurfurstendamm shopping quarter. A showcase for a unique fusion of art, architecture and design. The impressive 17-storey stone facade constructed from Kirchheim shell limestone is a real eyecatcher. Breathtaking views can be enjoyed from the Sofitel Berlin Kurfurstendamm right across the vibrant city of Berlin. ... more   less 
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