This is an awful experience the first day we were in Berlin.
We arrived the hotel on Mar/29, the staff told us no room due to fully occupation.
We paid and reconfirmed 4 months before. SO WHY !?
After that, we had another booking on Apr/1. We came back that date and were arranged a room in second floor. Oh, the room was extremely foul smell. The smell was definitely from the toilet.
We were staying 5 nights with such foul smell. I will never be back to this hotel again.
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