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“Very clean and comfortable” 4 of 5 bubbles
Review of Adina Apartment Hotel Berlin Checkpoint Charlie

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Adina Apartment Hotel Berlin Checkpoint Charlie
Ranked #12 of 633 Hotels in Berlin
Certificate of Excellence
Newport Pagnell, United Kingdom
Level Contributor
116 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Very clean and comfortable”
4 of 5 bubbles Reviewed 7 April 2014

The hotel was spotlessly clean and comfortable (although the room did seem a bit stuffy when we first arrived)

The service was excellent with the staff helping us with all our needs

The hotel is located a couple of blocks south of Gendarmenmarkt and the street is nice and quiete. It is easy to walk to most parts of Mitte from the hotel

The spar in the basement is very good and there was only a few people using it when we was there

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mearnsy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClaudiaAnderle, Manager at Adina Apartment Hotel Berlin Checkpoint Charlie, responded to this review, 2 May 2014
Dear Mearnsy1,
Thank you for your lovely feedback! We enjoyed reading about the ‘spotlessly clean & comfortable’ room - thank you for noticing the hard work from our housekeeping department, we have shared your feedback with them and they were thrilled.Mearnsy1, we look forward to welcoming you back to your our hotel in Berlin in the future.
Kind regards,
Claudia Anderle | Hotel Manager
Adina Apartment Hotel Berlin Checkpoint Charlie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,628 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (263)
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English first
Toronto
Level Contributor
42 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 7 April 2014 via mobile

We stayed at the Hotel for a week in March. Our room was like a 1 bedroom apartment with a kitchen\living room in addition to the bedroom and bathroom. It was clean and spacious. The location of the hotel is great being close to museums and historical buildings. The staff were very friendly and always responsive to our questions and requests. The breakfast, which was included, was a buffet that offered a wide choice of food. All in all a great choice if you are visiting Berelin.

Stayed March 2014
Helpful?
1 Thank Travellingfamily287
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClaudiaAnderle, Manager at Adina Apartment Hotel Berlin Checkpoint Charlie, responded to this review, 2 May 2014
Dear Travellingfamily287,
Thank you for taking the time to provide us with your great feedback! It is always a pleasure to read about the team providing excellent service to all of our guests. Having an apartment in great location with all the convenience of home is one of our features that is most positively commented on. Dear Guest, next time you are looking to organise a trip to Berlin, please contact us so we can best look after you and your family. Kind regards from sunny Berlin,
Claudia Anderle | Hotel Manager
Adina Apartment Hotel Berlin Checkpoint Charlie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 6 April 2014

My family of six recently stayed at the hotel for 6 days. We loved the location with many museums and Unten den Linden in walking distance. The location of a supermarket just one block away was ideal of our shopping needs as we did not want to do the morning breakfast which would have been very expensive for our gang. We enjoyed our two bedroom rental and took full advantage of the washer and dryer in our room. The staff were exceptionally friendly and helpful.

We did, however, see a few negatives. The Wifi policy is very confusing. Although we thought we purchased Wifi in advance we needed to continually get little cards at the front desk. We received many different explanations of how the Wifi policy worked from the staff and what we needed to pay for. Our apartment was on the second floor and tended to catch the smoke from preferred smoking area on the street near the bar. For its urban location, it is a bit of a hike to the Stadtmitte subway station.

Room Tip: If you hate cigarette smoke, avoid the second floor above the bar.
See more room tips
  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NoelTraveler546
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClaudiaAnderle, Manager at Adina Apartment Hotel Berlin Checkpoint Charlie, responded to this review, 2 May 2014
Dear NoelTraveler546,
Thank you so much for your fantastic feedback! Having that extra space when you are away from home makes our concept so special. Having your own kitchen is something a lot of families appreciate - like you mentioned you are not restricted to dinning out for every meal. Thank you also for your comment regarding the internet. Please be assured that we take this very seriously, without feedback such as yours we are unable to continually improve our guest experience. We have set up a training for all front office team members. Dear NoelTraveler546, we are very much looking forward to your next family stay and we wish you all the best!
Kind regards,
Claudia Anderle | Hotel Manager
Adina Apartment Hotel Berlin Checkpoint Charlie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, UK
Level Contributor
37 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 5 April 2014

Overall I found this a very good quality hotel with very helpful staff. However, we were three people staying in a one-bedroom Premier Apartment. Although the website offered a "sofabed", as many similar self-catering chains offer, the third bed was a camp-bed already set up in the apartment. The mattress on the camp-bed was insufficient to prevent my body resting directly on the bars of the metal frame, which meant that it took hours for me to find a position comfortable enough to sleep where the bars weren't pressing on a bone. This is really not up to the standards I expect for the price and star-rating.

Also, in my opinion wi-fi is now a basic amenity on the scale of heating and running water, and shouldn't be an extra charge.

On the upsides, the general quality of the apartment was good, with that rare thing, a shower shield that actually prevents water from hitting the floor. The hotel is usefully sited to explore central Berlin, even if Checkpoint Charlie isn't really that close.

  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KdSLondon_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClaudiaAnderle, Manager at Adina Apartment Hotel Berlin Checkpoint Charlie, responded to this review, 2 May 2014
Dear KdSLondon_UK,
thank you so much for your kind review. We are glad to read you enjoyed your stay and we would like to thank you also for your constructive feedback regarding the internet and the bedding. Please be assured that we have reviewed all extra beds to ensure a perfect sleep for any extra person. At current our internet is not complimentary but available in the lobby for 30 minutes at no charge. We are very conscious about the market prices and monitor this closely to ensure we always offer competitive packages.
Dear KdSLondon_UK, if you would like to discuss any aspect of your recent stay in more detail please feel free to contact me anytime directly at the hotel. The team and I would be delighted to welcome you back in the near future with the aim to get a 5 star review next time!
Kind regards,
Claudia Anderle | Hotel Manager
Adina Apartment Hotel Berlin Checkpoint Charlie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 April 2014

For 5 ladies (of a certain age!) including one in a wheelchair, little did we expect what we found at the Adina when we arrived for our mid-week break!.
We arrived early before the rooms had been fully serviced but that was no problem for the staff at reception. Our suitcases were taken off us and later delivered to our rooms while we went out exploring. We returned to find the rooms spotlessly clean and including everything we would need for our stay.......from bathroom accessories, fridge, microwave and right down to an iron and ironing board.
The outstanding feature of this hotel has to be the staff. Nothing was too much trouble. From booking dinner reservations, organising specialist taxis, to the information on different places to go. It was all done with the utmost courtesy and always with a smile!. So to the chambermaids, bar staff and receptionists, may I say a big thankyou for all your efforts. It really made our holiday! Hopefully in the not too distant future, I will be back.

Room Tip: For a quiet night , rooms overlooking the courtyard are excellent.
See more room tips
  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 203girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClaudiaAnderle, Manager at Adina Apartment Hotel Berlin Checkpoint Charlie, responded to this review, 2 May 2014
Dear 203girl,
Thank you so much for your feedback! I am thrilled to read your comment about the team: it is so rewarding to the team as it recognises their passion for excellence in guest service. This is what we all want to achieve – that our guests leave with great impressions and lasting memories. We hope to welcome you and the ladies back and we are happy to assist with your next booking request to ensure your next stay is as fantastic as the one you have described above.
All the best and take care,
Claudia Anderle | Hotel Manager
Adina Apartment Hotel Berlin Checkpoint Charlie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
1 review
5 of 5 bubbles Reviewed 5 April 2014

The hotel was an excellent choice for our 1-week stay in Berlin. The rooms are well equipped, very large, exceptionally clean and had all the amenities to make our stay very comfortable. The bedroom was quiet even though there is construction next door on an apartment that is being renovated. The location of the hotel is perfect; close to transit, walkable to many of the museums and key tourist sights. The breakfast served was excellent with a very nice selection and presentation that served as a great start to every day. The hotel staff was friendly and dedicated and always ready to assist on any of our requests. This hotel exceeded expectations and I would recommend it as a great place to stay in Berlin.

  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClaudiaAnderle, Manager at Adina Apartment Hotel Berlin Checkpoint Charlie, responded to this review, 2 May 2014
Dear Mike B,
Thank you for taking the time to provide us with your great feedback! It is always a pleasure to read about the team providing excellent service. Having an apartment in a great location with all the convenience of home is what makes the Adina brand so unique – and to exceed expectations is what we strive to achieve on a daily basis. Thank you so much for acknowledging this! We are looking forward to welcoming you back!
Kind regards,
Claudia Anderle | Hotel Manager
Adina Apartment Hotel Berlin Checkpoint Charlie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 4 April 2014

This hotel is the one you need to pick. We arrived and were greeted very nicely, the room was ready and we even got a free upgrade which was a great way to start out trip. The room was huge, with a living area, kitchen and seperate bedroom and bathroom couldnt of been better. Everything was so clean not a spec of dirt anywhere to be seen.

All the hotel staff were extremely helpful. Helped us out in every single way we needed such as maps, points of interests and also renting out bikes (which was a great amount of fun, highly recommended).

The swimming pool was a treat also, give it a go and did a bit of swimming but go side tracked by spending a great deal of time in the jacuzzi, just give it a go, so good. There was also a pretty good gym but being on holiday I decided agaisnt using it but it was of great standard as was the sauna to relax afterwards.

The Alto restraunt attached to the hotel has some fantastic food. Fish and chips is what I had and its probably the best I've ever had along with a smashing chocolate fondue dessert, for sure have a bite to eat in here.

This is probably the best hotel I've ever stayed in and for the price I'd consider it floorless, I'll be sure to revisit if I return to Berlin.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Plumby94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClaudiaAnderle, Manager at Adina Apartment Hotel Berlin Checkpoint Charlie, responded to this review, 2 May 2014
Dear Plumby94,
thank you so much for your fantastic feedback – to read that we are “the best hotel you have ever stayed in” is such a compliment to us! Each day the team delivers the utmost guest service possible and it is great you have acknowledged this. I have passed on your comment to them and it makes them very proud. We are looking forward seeing you again in the near future. Have a great weekend and again, much appreciate your time and feedback!
Kind regards,
Claudia Anderle | Hotel Manager
Adina Apartment Hotel Berlin Checkpoint Charlie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Adina Apartment Hotel Berlin Checkpoint Charlie

Property: Adina Apartment Hotel Berlin Checkpoint Charlie
Address: Krausenstrasse 35 - 36, 10117 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Luxury Hotel in Berlin
#13 Romantic Hotel in Berlin
#18 Family Hotel in Berlin
#27 Business Hotel in Berlin
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Adina Apartment Hotel Berlin Checkpoint Charlie 4*
Number of rooms: 127
Official Description (provided by the hotel):
The Adina opend in December 2007 in the heart of the historic center of Berlin. Checkpoint Charlie, famous Friedrichstrasse and Gendarmenmarket are just a few steps away. The hotel offers studios and apartments, a restaurant and a spacious wellness area with pool, sauna, jacuzzi and gym. ... more   less 
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Also Known As:
Adina Apartment Hotel Berlin

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