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“Needed a quick overnight, this passed the test”

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Holiday Inn Express Berlin City Centre-West
Ranked #170 of 634 Hotels in Berlin
Center Valley, Pennsylvania
Level Contributor
195 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Needed a quick overnight, this passed the test”
Reviewed 4 June 2014

Nothing great, nothing very fancy, but if your looking for a room for the night in Berlin, this will accomplish that goal. The room was nice, the WiFi worked very well, the shower water control was confusing at best. The front desk staff is VERY helpful and the beer is too expensive...but how many Holiday Inn Expresses have bars anyway? Still trying to figure out how I was charged 15 Euro when I used points to pay for the room.

  • Stayed May 2014, travelled on business
    • Value
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Helpful?
Thank Eric Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Berlin City Centre-West, responded to this review, 22 June 2014
Dear Eric Y,

Thank you for being one of our IHG Rewards Club Members and writing us feedback. I am pleased that you found our room, Internet connection and staff highly commendable. On the other hand, I would like to follow-up on your billing concern I have sent you a private message in an effort to obtain more information.

Thank you for staying with us and I look forward to hearing back from you very soon.

Sincerely,

John O
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,060 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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leicestershire
Level Contributor
73 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 3 June 2014

Hotel, great location, near UBahn for easy travelling. Clean and tidy. Staff very pleasant and informative. Breakfast not a vast choice but enough. Safety Deposit box not in your room, the only disappointment.

Room Tip: 211 was my room, second floor, twin beds, shower ensuite. Free WIFI. No hanging wardrobe space excep...
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  • Stayed June 2014, travelled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank leicestershireduo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BERCW, Assistant Hotel Manager at Holiday Inn Express Berlin City Centre-West, responded to this review, 26 July 2014
Dear Leicester,
thank you very much for your review .
We would like to inform you that Holiday Inn Express Hotels offers free safe at the Lobby. In any case we would like to welcome you again if you decide to come back to Berlin.
Best regards,
Josep Bonet
Assistant Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 June 2014

You know what you’re getting at Holiday Inn and I guess this place is no different. Friendly and helpful staff, a comfy room with the necessary amenities and good food. Complimentary breakfast was of a high standard with plenty to choose from. Location a little out of the centre but actually within easy reach of most places using the efficient public transport, and a good base from which to explore the sites of the city, some even by foot. We went to Berlin for the Xmas markets and to see a few of the main highlights – the Holiday Inn Express was easy to reach Gendarmenmarkt, Potsdamer Platz, Checkpoint Charlie, Reichstag and Brandenburg Gate among other places.

For such a reasonable rate which we paid, we couldn’t quibble. Some people may be a bit more critical but you have to keep it in context – you’re not paying for the Ritz, you don’t get the Ritz. But what you do get is a pleasant hotel in a quiet area (= good sleep) fairly close to the attractions for a decent price. I’d stay again for sure.

  • Stayed December 2013, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Simon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BERCW, Assistant Hotel Manager at Holiday Inn Express Berlin City Centre-West, responded to this review, 26 July 2014
Dear Simon,
thanks in advance for taking your time and leaving this review .
We are delighted to see, that you enjoyed your stay with us and had a great time in Berlin.
We would love to welcoming you back on your next trip!
Best regards,
Josep Bonet
Assistant Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheshire, United Kingdom
Level Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 24 May 2014

Just left this Hotel after three nights stay. The Hotel is a no frills experience but cannot be beaten for helpful staff and value for money.

The rooms are spotless and quiet good location the 100 bus goes to all the main sights from just outside the hotel.

The breakfast is basic and quite busy but a reasonable selection of food although no pure green tea!

Room Tip: We had room 416 and it was fine
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  • Stayed May 2014, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Giraffefan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bracknell, England
Level Contributor
108 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 22 May 2014

I stayed for three nights with a friend. The bed was lovely and comfy, the bathroom had a good power shower - we both have long hair so a good shower to wash our hair is essential.
It is well located - the no 100 bus stop is just down the road and the Zoo main station, U-bahn, S-Bahn and bus station were 10 minutes easy walk. There is an excellent Vietnamese restaurant opposite for those times you don't want to go far.
The free wifi internet signal is good and the free breakfast is good too

Room Tip: We had a room at the front which was fine.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Miki J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
60 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 20 May 2014

Routinely I have stayed at Holiday Inn establishments but this was my first at a Holiday Inn Express. For "Express" one should understand this to mean "budget".

While I was booked into a room which appeared to be in a newer part of the building, there were facilities which help to make travel more comfortable and many of these were absent. Notably no bagstand to place a suitcase on; no iron & board, and no mini fridge.

No matter how well one packs a suitcase some creasing occurs and the ability to iron them out is of considerable value. People do travel with suitcases and the absence of a bagstand is a major inconvenience. Mini-bars do cause angst, but the presence of a fridge is useful as you don't eat out every night. With the limited "in room" facilities the establishment is better suited to stays of 1or 2 nights and when travelling with an overnight bag only.

Check-in was efficient and check-out even more so. Sadly front of house staff were anything but enthusiastic. I stayed several days and had to make 3 trips to the front office for new Wi-Fi logins. Staff were civil and courteous but gave the impression they would rather be elsewhere. Of the 2 room entry cards provided one could not be read by the card readers.

The inclusive breakfast was good. Fairly basic, but both nutritious and more than adequate. The breakfast room could do with an efficient conveyor toaster.

The hotel is conveniently located on the 100 bus route and a 15 minute walk to Berlin-Zoo Bahnhof.

I will be more cautious before booking a Holiday Inn Express room, anywhere, again.

Room Tip: Don't wish for too much from this hotel
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  • Stayed May 2014, travelled solo
    • Value
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Helpful?
Thank LesS_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ocean Springs, Mississippi
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 May 2014

My wife and I recently stayed at this Holiday Inn Express. The rooms were very clean, modern, and nicely appointed. The bathroom was larger than the previous hotel we had stayed at in Europe (similar to what we were use to, not cramped) and the beds were comfortable too. The location of the hotel is excellent! You are near a good amount of restaurants, shops, and the zoo. The U-Bahn station (Wittenbergplatz) is about 3 blocks away and the bus stop is even closer. The breakfast was good and the offerings were traditional European (cold meats, bread, and cheese) with cereal as well. The staff was: friendly, polite, and knowledgeable. I will be staying here on our next visit to Berlin!

  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
Thank Charles H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Berlin City Centre-West

Property: Holiday Inn Express Berlin City Centre-West
Address: Kurfuerstenstr. 78, 10787 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Wheelchair access
Hotel Style:
#80 Romantic Hotel in Berlin
#130 Family Hotel in Berlin
#143 Business Hotel in Berlin
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Holiday Inn Express Berlin City Centre-West 3.5*
Number of rooms: 158
Official Description (provided by the hotel):
Berlin's first brand new entirely non smoking hotel opened in 2008! The brand new Holiday Inn Express Hotel Berlin City Centre West is located in the center of Berlin only a few steps away from the famous boulevard Kurfuerstendamm, the well-known department store KaDeWe, the Kaiser-Wilhelm-Memorial Church, Berlin Zoo, Potsdamer Platz and Charlottenburg Castle. The worldfamous Alexanderplatz in Berlin Mitte, the Berlin Jewish Museum, the Berlin Wall, the Brandburg Gate, Berlin Unter den Linden, Friedrichstrasse , and Check Point Charlie are all within easy access. The Holiday Inn Express Hotel Berlin City Centre West offers 158 non smoking luxurious en suite air-conditioned bedrooms, each with flat screen colour TV with a variety of channels, modem point, High Speed Wi-Fi Internet Connectivity, hairdryer and tea and coffee making facilities. The Holiday Inn Express Hotel Berlin City Centre West is only two minutes from the InterContinental Hotel which hosts major events throughout the year. The Holiday Inn Express Berlin Hotel City Centre West offers affordable on-site car parking with direct access to reception and high-speed Wireless Internet access throughout the entire hotel. Stay Smart, the Holiday Inn Express Hotel Berlin City Centre West is expecting you! ... more   less 
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Also Known As:
Holiday Inn Express Berlin City Centre-West Hotel Berlin
Holiday Inn Berlin
Berlin Holiday Inn

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