My husband and I were visiting friends in Berlin and chose this hotel because of its proximity to their apartment.
We were met with a deranged man who proceeded to yell at us and did not seem to comprehend that we had a confirmed reservation even though we presented him with an email stating the dates and price. After a lengthy argument ( luckily our friends were with us and I speak some German , as no English is spoken) he brought us to our room. You could not open the windows. The floors were dirty. The room smelled like mold. The tiny TV did not work. None of the other employees spoke English. We felt like we were in a nightmare and could not wait to get out in the morning.
Berlin has great hotels. Do not stay in this one.More
- Room Service