I would have given this place a five star review had it offered free (or cheap) wifi. They give you one hour for free when you check in, but the wifi costs 6.50 euro per hour or 12 euro per day. OUCH!! if you need more wifi than one hour, here is a hint: There is a corner of the train station where there is Starbucks, Subway and Burger King. I ate at the Subway and logged into the Starbucks free wifi. The wifi channel does not say "Starbucks" but something like BPonline (or similar).
But I digress. Other than the high wifi prices, the hotel was nice. My room was nice, the location was convenient (though the train station is not a very attractive location). Service was good.
Here is my polite suggestion to the management: I have just quickly reviewed your latests TripAdvisor Reviews. Probably 1/3 mention the expensive Wifi as a negative. Is it really worth the bad comments? What many hotels do is reach a compromise with their guests. They offer free wifi in the lobby and paid wifi in the rooms. Most business people have their costs covered by their companies and will probably go for the paid version so that they can work in their rooms. Most people not on a business account (like myself) are going to grumble and take the measly 1 hour you offer for free or go to the starbucks. Why not be among the first hotel in the Bremen area to offer free wifi in the lobby? Your lobby is anyway empty and maybe people who work there will have a drink or a snack rather than take that business to the Starbucks/Subway in the train station. I think that you are missing an opportunity to improve both your service to your customers and your business. However, if you don't, I will return because you have a nice hotel. But I will use the wifi in the train station.
- Official Description (provided by the hotel):
- The hotel is located directly at the Central Station of Bremen on your right. Bremen trade fair with the Congress Center Bremen and the Arena Bremen is directly opposite on the other side. And the historic city center it is only 800 meter. ... more less
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- Also Known As:
- Courtyard By Marriott Bremen Hotel Bremen