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All reviews train station perfect end breakfast room hot and cold dishes comfortable beds overnight stop breakfast is served bit dated parking place old town christmas market location is excellent wellness gym garage city germany
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Reviewed 9 February 2018 via mobile

We arrived by train and to our relief the hotel was across the square from the station.
We received a warm welcome from reception staff who provided us with information on the local area and its restaurants.
Our room was lovely, spacious, immaculately clean and the bed very comfortable.
The hotel is only a short walk to the city centre and from there onto the Schnoor district which is a must see. Old and quaint.
The breakfast on offer was tasty and we enjoyed both hot and cold dishes.
Loved our stay.

Date of stay: January 2018
Trip type: Travelled as a couple
1  Thank Cheryl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HzP1953, Leiter Front Office at Best Western Hotel Zur Post, responded to this reviewResponded 12 February 2018

Dear Cheryl B.

Thank you very much for your Feedback.

We are very happy to read, that you enjoyed your stay with us.
We would be very happy to get the Chance to welcome you again.
Your Team at the Best Western Hotel zur Post

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2017 via mobile

Old furnished and far to expensive. We payed 140€ for a night and are used tp have more comfort for that money...

You can hear every word in your neighbours room and the staff is unfriendly andnit professionell​. For example two of them were arguing for about an hour in the morning and believe me, you can't sleep with that noise.

Positive is the location next to the oldtown and at least it was clean.

Date of stay: December 2017
Trip type: Travelled as a couple
Thank Bruscetta B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HzP1953, Front Office Manager at Best Western Hotel Zur Post, responded to this reviewResponded 10 December 2017

Dear Bruscetta,
Thank you for your respond,

we will speak to our staff, thats not our standard, im sorry.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2017

We arrived early at 10 am after an even earlier Ryan Air flight. Despite the fact that officially we could not check in until 3pm they did their best to accommodate and had our room ready for us at 12 and in the interim placed our luggage securely in a locked room.

The room on the 5th floor (No 523) seemed to have been recently refurbished and was surprisingly large with a unit with a fridge and rotating tv which divided the room into a living area and sleeping area. I was confused to see two single duvets on a double bed but my wife quite liked the idea and apparently this is very common in Germany. The bathroom was contemporary in design and had a shower, the only thing that let it down is that the water constantly sprayed out of the confines of the shower onto the bathroom floor and the very large mirror completely misted up after a few minutes of the shower running, otherwise it was very pleasant.

There was also free wifi which was at a speed suitable to allow for video streaming, an in room safe safe and complimentary robes and slippers

The included breakfast was delicious, with both cooked and cold choices available to tempt your palate and served buffet style.

Overall a very pleasant stay, albeit no view from our windows worth looking at, but then we did not plan to stay in the room all day and occasionally the sound of bottles being thrown into a skip and breaking could be heard.

One last thing to bear in mind is that there is a small city tax charge to be paid on departure.

Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Disneyman59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2017

Old, but in good shape. And half of price is location - at the Central station and 5 to 10 minutes walk from the Old city. Free take away coffee or tee at the back exit is good for city walks in autumn or winter. Helpful staff. European breakfast with small choice, but everything is tasty

Room tip: Renewed rooms are better.
Date of stay: November 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank KristapsW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2017

While the hotel isn't extremely modern (late 80ies, early 90ies - and can see it from interior design), it is still in good shape and kept clean. The location is excellent as you have about a minute walk from the central station, few minutes to the exhibition hall, and can access downtown within minutes, too.
The rooms are spacious (actually my room was more like a suite), clean and well designed (even though colors, design, etc. are definitely a bit dated, it is still absolutely OK). The bathroom was recently refurbished and offered a pretty spacious bath tub, wash desk and all amenities one would expect.
The hotel staff is friendly and helpful. Breakfast is served on the first floor in a nice restaurant and offers everything one would expect of a breakfast buffet.
Big plus: The hotel allowed me to leave my car with them in their garage for the whole day after check-out - but be careful, if you have a larger car: the garage is only 1.65m high...!

Date of stay: October 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
1  Thank JJHamburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HzP1953, Leiter Front Office at Best Western Hotel Zur Post, responded to this reviewResponded 18 November 2017

Dear JJ,

thank you very much for your Feedback. We are very happy to read, that you enjoyed your stay with us and we are looking Forward to welcoming you again.

Your Team at the Best Western Hotel zur Post

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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