We booked in order to attend Bremen Christmas markets, this was a lovely hotel excellent staff apart from 1, food was good and when the hotel manger was approached with problems he solved them without fuss. Advertising what was going on to the guests by the hotel staff would have been most helpful as while we were there, there were a couple of events taking place which if we been advised we would have booked, sadly when we found out it was to late and was full, plus no priority was given to hotel guests to attend these advents.
Rooms were comfortable however there were no face flannels, of accessories, soap shampoo etc was through a wall dispenser which is not ideal as was very difficult to use.
Towels were small, we expected the usual bath sheets and when we questioned one of the male senior staff we received and curt and unsatisfactory reply.
other than this, it was an was an enjoyable stay.More
- Free Wifi
- Breakfast included