We stayed there over the weekend and have to say we have seen better places. They got little gimmicks that would qualify for a 4 star hotel but when basics like cleanliness and noise protection are missing...
Cleanliness: The floor was dusty and not vacuumed; a lot of dust was laying around the bed, in corners and under furniture; he toilet bowl showed depositions; the white shower curtain (in a 4 star hotel you would expect a glass wall) was brown on the bottom, why not change it every once and a while, it is inexpensive;
Noise protection: non-existend. I admit it is an old building but even these you can make sound proof. And I'm talking about people having a low volume conversation in the neighbour room, it was sometimes interesting though ;-)
Breakfast: The buffet offered many varieties, but they were a little bit slow to refill things. But the staff was vey helpful and immediately brought things after asking. The worst part was the coffee pot, some tables got a stainless steel one and some a white plastic one. Unfortunately we always got a formerly white one, its outlet was brown, it was really gross.
Restaurant: It is a nice room and the food is good.
Public transportation: There is a tram or streetcar station right in front of the hotel and Potsdam has a pretty good system. But if you wanna go back to the hotel by tram, it is very difficult since it doens't come back like a regular line. You have to get out at another station (Station Bahnhof Charlottenhof) and walk about 500m (~500yards) or invest another 30min to do a loop.
Staff: Was always really friendly and helpful
- Official Description (provided by the hotel):
- Right on the banks of the Havel. Peacefully situated, yet in the very heart of Potsdam, presents itself the Hotel am Havelufer. The hotel's unique location makes it an idealstarting point for your tours of discovery through the former residentialcity with its palaces, gardens and historic quarters. ... more less
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