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“Not amazed at all”

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Mercure Hotel Potsdam City
Ranked #2 of 37 Hotels in Potsdam
Reviewed 10 July 2014

The impression of the Mercure hotel could be much better. Room was very tiny, esspecially for two people (even though it was double), literally no space for the suitcases, no wardrobe, just some hangers, which is pretty weird, coffea/tea machine was leaking. Bathroom was very nice, big with a massive window with a very good river view (11 floor). Breakfasts (pretty pricy) but excellent! i can say best ones i had so far. As for the location-very close to the the railway station (S-bahn), tram station right in front of the hotel, 10-15 mins walk to downtown. No wifi was a shoсk, common for the four star hotel...

Room Tip: Nice view from the high floors
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Stayed: June 2014, travelled with friends
Thank PshonikI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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88 - 94 of 668 reviews

Reviewed 21 June 2014

The experience at Mercure Hotel Potsdam City could be fine if it wasn't for the terrible design of the rooms. Unfortunately, they look like someone took a normal hotel room and turned it inside out - my room was very small and I kept smashing into furniture/suitcases as I tried to move about, there were literally no shelves and nowhere to put my stuff, the few hangers provided were barely enough for one person for one night even though it was a double room, and the worst was that the bathroom is basically in the room, with the sink being by the bed and no sound insulation with the toilet at all. I am an open-minded person, but seriously, what were you thinking when designing this?

If you stay high up enough, you will at least enjoy the nice views of Potsdam. I was also happy that the hotel was calm and had good sound insulation from the corridor/elevator, which many other hotels lack.

For a four-star hotel, though, the amenities were poor, not even body lotion. However, the kettle and tea/coffee in the room was much appreciated.

The breakfast was very nice indeed - pricey, but if you get a deal when it is included in your room price, then it is certainly worth it.

Finally, the location is excellent - minutes away from the S-Bahn and about a 15-20 minute walk to all the main attractions of Potsdam.

All in all, not a place I was impressed with, but not a disaster either. I would like to try another hotel next time.

Room Tip: Try to get a room as high up as possible. 12th floor and up has potentially nice views (especially i...
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  • Stayed: June 2014, travelled with friends
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Thank Anchorless
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank sweetgelato
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 29 May 2014

  • Stayed: March 2014, travelled with friends
    • Value
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Review collected in partnership with Accorhotels.com
Thank Albert R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 7 May 2014

  • Stayed: May 2014, travelled solo
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Review collected in partnership with Accorhotels.com
Thank Solo_Traveller332
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 6 May 2014

The hotel is nicely situated, although because of a fun fare setting up outside you had to drive along the pavement to find the poorly signed car park.
The lobby was attractive and looked very plush.
The rooms unfortunately were tiny; good job I did not need to swing a cat.
The bathroom had a shower and toilet and smelled badly of drains, which permeated the room. The basin was I the room itself, which meant you had to turn the room light on to wash your hands and wake up anyone else in the room. The basin vanity unit was right by the bathroom door which opened into the room which resulted, the result that that the door smacked into the drawer if open or into the person using the basin.
The shaving mirror could not be tilted downwards and was therefore unusable for anybody less than five feet ten (in old money) or upwards so probably no use to somebody above average height.
The view however was excellent.
In the space of eight days I stayed in a total of six hotels and this was the only one to charge for Wi-Fi.
Breakfast was the best I have eaten in Germany.

Room Tip: Ask for one high up, otherwise choose a different hotel
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  • Stayed: April 2014, travelled with friends
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1  Thank BarryMorcom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2013

  • Stayed: December 2013, travelled with family
    • Value
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Review collected in partnership with Accorhotels.com
Thank Pavel S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Mercure Hotel Potsdam City

Address: Lange Brucke, 14467 Potsdam, Brandenburg, Germany
Region: Germany > Brandenburg > Potsdam
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#2 Luxury Hotel in Potsdam
#7 Business Hotel in Potsdam
Price Range: £59 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Potsdam City 4*
Number of rooms: 210
Official Description (provided by the hotel):
The Mercure Hotel Potsdam City is located in the historical city centre of Potsdam, surrounded by beautiful lakes, the "Lustgarten" and the re-constructed state parliament with its jetty right in front. The Potsdam main railway station is just 400 m away. And the old town is just a few minutes' walk. Every one of our 210 air-conditioned rooms is a place where you'll just love to linger. The modern single and double rooms, including 2 suites and 6 junior suites, are equipped with a safe, flat screen TV, telephone, Wi-Fi and also a writing desk. After we have treated you to some culinary delights in our restaurant "Oscar", you can round off your evening in our "Cinebar". Natural light and state-of-the-art technology, including Wi-Fi, make the 13 air-conditioned meeting rooms in the VDR-certified Mercure Hotel Potsdam an ideal location for conferences, seminars and festive evening events. The rooms on the 17th floor offer a great view of Potsdam. Combinations of rooms make it possible to host events for up to 200 people. ... more   less 
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Also Known As:
Accor Hotel Potsdam City
Mercure Potsdam

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