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“Do. Not. Go. The crazy owner and his family will likely try to fight with you. I kept thinking Beadle was going to jump out, but”
Review of Altan Hotel

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Altan Hotel
Ranked #285 of 317 Hotels in Hamburg
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Do. Not. Go. The crazy owner and his family will likely try to fight with you. I kept thinking Beadle was going to jump out, but”
Reviewed 30 May 2013

Never known anything like it. The customer is never right. And this hotel is very wrong. Apparently when you prepay for a set number of rooms they can't understand why you would be a bit miffed when you get one room less than what you paid for. Some of our party had to sleep on the floor. I also didn't appreciate the owner trying to have a fistfight over the counter. Major anger management required. On and beware hidden credit card charges. To sum up in two words : don't go

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tonyaitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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49 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Birmingham, United Kingdom
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 August 2012

I stayed here on a stag do in August 2012. The hotel is in an excellent location, very clean and has very accommodating owners. They seemed very relaxed with a group of 17 'stags' and gave us 50 free beers due to a minor, insignificant, mix up with the rooms (the wrong number in each room). The owner even gave us a lift to the airport when we couldn't get a taxi due to a cycle race in the city. The only downside was that water came through the ceiling from the shower in the room above. But, accidents happen right?

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
Level 4 Contributor
27 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 May 2012

My wife and I were giving room B in the basement. While it was very clean and neat it had no refrigerator and the bathroom floor was impossible to keep dry during shower.

100 euro was our price for one night plus a 15 euro charge for a very basic breakfast. They advertise for free Wi-Fi, but the signal was useless as the room was located in the basement.

On top of this the hall leading to the room is way too sensitive to noise and throughout the night you can hear the other guests returning home.

The staff was friendly, but overall Altan Hotel is overpriced in our opinion.

Room Tip: Make sure not to get a basement room in order to avoid noise throughout the night and a poor, poor W...
See more room tips
  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Glennovich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belgrade, Serbia
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 May 2012

we slept here only one night and I choose it because it was near the place where are going that evening on concert but its was awful, thick walls, shared bathroom, loud was all night because of the girls who slept in the next room with whom we shared bathroom
but it was clean in the room
only cool thing was that room was cheap and near St Pauli stadium and that cool alternative part of town Hamburg that I wanted to see and experience
I like Hamburg and St Pauli part of town and you can go by foot to Freiheit 36 and to the red light district and harbor

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pjspider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Hamburg hotels

Glasgow
Level 5 Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 9 March 2010

Only faults were the 24-Hour Front Desk,( It closed at 11pm), wasn't ideal as their was a few of us travelling,and no elevator just a steep stair case.
Rooms were basic but clean,staff were freindly and a good 30 minute walk to the Reeperbahn centre.

  • Stayed March 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
2 Thank GlasgowHSV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faroe Islands
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 July 2009

Friendly staff and nice bar area downstairs, but the rooms were very basic and the electrical appliances looked unsafe with exposed wires and sparks when appliances were plugged in. Ideal for single travellers or people who just want somewhere to crash after a night on the town. There was no door on the shower in the triple room which was a bit offputting for our teenage children. However we had a good night's sleep and the breakfast was very good.

  • Stayed June 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travla_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 July 2008

Alright right off the top we paid 45 euro a night for a Wed and Thursday night. This is in a rather cool part of Hamburg, not far from downtown or the red light district. So what do you think we got for that price? A place to stay that wasn't the Ritz, but it wasn't bad either.

The hotel,
Like other small pensions this was a walk-up with 4 floors in total and without an elevator. Our room didn't have an en suite bathroom but on the plus side you only shared with one other room. The room itself was basic.

We had some problems with our room.

I had booked a double room and we were given a room with two sets of bunk beds. Not the end of the world, but I kinda like to share a bed with my wife.

We also found a mini-keg in the cupboard under the sink, obviously missed by the cleaning staff.

But really the big issue was the strike plate on the door frame was nearly falling off, and all you needed to do was push a bit on the door and it opened. We informed the staff, and being generally unimpressed that they were unaware of such a major problem we agreed to wait no more than 20 minutes before leaving as they didn't have any other rooms. To the hotel's credit they were very apologetic and had it properly fixed before the deadline.

They also offered us a better room for our second night's stay, a large room with a double bed, bunk beds, an en suite and a kitchenette.

So we were generally pleased with what we received for the price we paid, and the issues we had were dealt with by a friendly staff.

And just be aware of the neighbourhood. It definitely looks like a rough neighbourhood, a bit run down and with more graffiti than I've ever seen. But don't worry it's more of an alternative area full of great restaurants, cool shops and interesting people. I might not recommend it for nervous travelers, but if you're young it's a great part of town.

  • Liked — Response of the staff to problems and their willingness to upgrade
  • Disliked — cleanliness, security and lack of double bed rooms
  • Stayed July 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CanadianPeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Altan Hotel

Property: Altan Hotel
Address: Beim Gruenen Jaeger 23, 20359 Hamburg, Germany
Region: Germany > Hamburg > St. Pauli
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #285 of 317 Hotels in Hamburg
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Altan Hotel 2.5*
Number of rooms: 17
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