We stayed for two nights over New Year's Eve and were pleased with the reasonable price, especially compared to everything else in Hamburg that weekend.
We were lucky enough to have quite a large suite with a nice kitchen, table and an extra double bedroom, although we didn't need it. The room was very clean, comfortable, warm, and the manager was very helpful and courteous (I don't know why I was so surprised - I guess living in Germany gives you low expectations of service!)
Probably the only niggly thing was the fact that the reception was closed and therefore the front door locked at 5pm on a Friday and you have to call the manager to come and let you in. The room was also not very sound-proofed and you can hear people's conversations in the hallway. I even heard someone coughing up their guts in the next room - but I guess it was New Year's Eve! Wi-Fi was also temperamental.
Access to Hamburg city was not too bad - a short walk to the top of the road and then the number 5 bus takes you right to the Alster and Main Station. It's also on the right side of town if you were to get a taxi to the airport.
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