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“Despite asking for a non smoking room we got a smoking room”

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B&B Hotel Hamburg-Altona
Ranked #108 of 318 Hotels in Hamburg
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Despite asking for a non smoking room we got a smoking room”
2 of 5 bubbles Reviewed 7 November 2011

It's basic. It's cheap. If that is what you want then you should go here. The bed was comfortable. The bathroom was clean. But there are no bells and certainly no whistles. There was not even anywhere to leave your bags on the day you check out. When we arrived we went to our room and it was very smelly indeed. It was a smoking room even though we had asked for a non smoking room. It really did smell very bad and there was no way on earth we were staying in there. We asked for another room and they said the hotel was full. However, they then said we could try the room next door which was much better but still smelly. It was too late to move to another hotel, otherwise we might have done, but we also had friends staying in the same hotel so that would have been difficult. The internet didn't work in my room and I had to go downstairs to the breakfast area to use it. Breakfast was fine (not bad at all actually) for around six euros I think. Not too bad but I wont rush back. It feels a bit too much like a hostel rather than a hotel, but if you are on a budget you probably can't go too wrong with this one.

Room Tip: Request non smoking and make sure you get it.
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  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rmgstephenson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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152 reviews from our community

Traveller rating
    21
    87
    34
    7
    3
See reviews for
24
44
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44
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
Alford, United Kingdom
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 16 September 2011

Basic accomodation at a budget price. Had a room on the main road but noise was not an issue as the soundproofing seemed to work. Not a comfortable seat to be found in the place. Breakfast is also basic however to cost is way above basic. Room was clean apart from the bottom of the shower door. Bed comfortable. Staff on the desk very pleasant and helpful.
Reasonable walk from the S-Bahn which gets you anywhere at very reasonable rates.

  • Stayed August 2011, travelled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Fenmick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 16 April 2010

I arrived to this hotel in the evening and when i entered the room, there was a very strong smell of cigarette smoke and a dirty ash tray on the table. That night, when trying to sleep, the room was so smoky that i was coughing and found it difficult to sleep. The next day when i asked at reception to change the sheets, bed linen etc, they refused.

For the price you pay, i think its fine, but as a non-smoker, its not a pleasant experience and the staff are not very helpful.

  • Stayed April 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank juillet27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorsten
Level Contributor
87 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed 24 February 2010

This B&B in Altona is one of the less expensive hotels in Hamburg. Providing four beds in a room, which is an exception in Germany, was a major asset to us (travelling with our daugher and her Grandma). Not expecting too much, we weren't disappointed. The breakfast was alright, nothing to complain about but not exceptional either.

It is a bit unfortunate that public transport requires a little walking to get to - but it is easy to find when coming from the Autobahn.

  • Stayed October 2009, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank hoernla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mount Vernon, Illinois
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 25 June 2009

Great price, includes cold breakfast every day. Enough variety to suit my needs which are not great. Rooms are spacious (for Europe) and clean, but I wouldn't want to share a room with another person that was not my spouse or significant other.

Its in a great location. While it is not exactly centrally located, it is in a good part of town to get anywhere by bus or train. A car is not necessary. The bus stop is right across the street and the train station is just a few blocks away. They have blow dryers available and irons from the front desk if needed.

Helpful?
Thank suzyq425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about B&B Hotel Hamburg-Altona

Property: B&B Hotel Hamburg-Altona
Address: Stresemannstr. 318 | 22761 Hamburg, 22761 Hamburg, Germany
Region: Germany > Hamburg > Bahrenfeld
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #108 of 318 Hotels in Hamburg
Price Range (Based on Average Rates): £
Hotel Class:2 star — B&B Hotel Hamburg-Altona 2*
Number of rooms: 182
Official Description (provided by the hotel):
The B&B Hotel Hamburg-Altona is located about 4 kilometres west of the city centre. The nearest railway station (Hamburg-Altona) is approximately 2 kilometres away and a bus stop is located nearby. Free parking is available directly on site, subject to availability. The 182 single, double and spacious family rooms are equipped with television incl. Free Sky-TV, desk, bathroom with shower and WC, soundproofed windows, air conditioning and free WiFi. The breakfast buffet can be booked for a small additional fee. ... more   less 
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