We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent location and service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Motel One Hamburg Alster
Ranked #22 of 321 Hotels in Hamburg
Certificate of Excellence
Reviewed 2 July 2014

It is very close to the U-bahn, one station from the central station. The overall service is very good, it is suitable for business and short stay. The room size is relatively small. Delicious breakfast with the German bakery made in the Hotel.

Room Tip: In general I prefer higher floors, quite and a better view, so I was staying in the 9th floor and I...
See more room tips
  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank R_Jassy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon W, Manager at Motel One Hamburg Alster, responded to this reviewResponded 9 July 2014

Dear Guest, Thanks for your feedback. We are really pleased to read that you enjoyed your stay in Motel one Hamburg-Alster. We look forward to welcome you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (757)
Traveller rating
Traveller type
Time of year
Language

89 - 95 of 757 reviews

Reviewed 16 June 2014

Very friendly staff. The rooms are clean and tidy. The bed is very comfortable. The rooms are small but you get all what you need. When you have a room at the top floors you have wonderful views of Hamburg. Breakfast is good but the room is very crowded. The breakfast lounge is too small for so many guests. When the weather is fine you can have your breakfast outside on the terrace. I felt good during my four days so i can recommend this motel one.

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Viola S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon W, Manager at Motel One Hamburg Alster, responded to this reviewResponded 27 June 2014
Google Translation

Sehr geehrter Gast, vielen Dank für Ihre gute Hotelbewertung. Wir freuen uns, dass es Ihnen bei uns gefallen hat und hoffen, Sie bald einmal wieder im Motel One Hamburg-Alster begrüßen zu dürfen. Viele Grüße.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2014

My friend and I stayed for 3 nights and the reception and environment were quiet clean, friendly and looked after. The room was small, simple but clean. No television or bathtub. Probably more suitable for short stays. I have read a few reviews with comments on great price. We paid 86 Euro per night. The location was quite central. It was a bit noisy at night due to running water in the pipes. Average experience.

Room Tip: You may want to ask for a room for a view if it is a special occasion.
See more room tips
  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ManVer85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon W, Manager at Motel One Hamburg Alster, responded to this reviewResponded 30 June 2014

Dear guest, Thank you very much for your stay in our hotel and your good feedback. All our rooms are furnished with a LOEWE flat screen tv as well as a Raindance shower from HANSGROHE. In regards to the running water in the pipes we will contact our maintenance team to solve this issue. We are looking forward to welcome you as a guest again in our Motel One Hamburg-Alster. Best regards, your team from Motel One Hamburg-Alster.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2014

My second stay in a Motel One and if looking for economy accommodation, when all one needs is somewhere to sleep, Motel One properties will definitely be a preferred choice. Well designed, starting from the front entrance right up to bright, clean bedrooms - which while 'small' are more than adequate for two persons - together with an almost luxurious shower room.

There are no restaurants at Motel One properties (though with a choice of restaurants less than a 5 minute walk away one is hardly needed here) but well-prepared toasties are available 24/7 in the lobby bar. Breakfasts are buffet-style with an excellent choice that will appeal to almost every taste. And the price at 7 Euros is a steal.

The U-Bahn station access is quite literally outside the front door making getting round Hamburg easy. Shop at Lidl for bits and pieces or better still enjoy Edeka in Lange Reihe a pleasant 5 minute walk away on the other side of the park.

Room Tip: The higher the better.
See more room tips
  • Stayed: May 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank wandereruk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon W, Manager at Motel One Hamburg Alster, responded to this reviewResponded 30 June 2014

Dear guest, Thank you very much for your stay in our hotel and your nice feedback. Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2014

Stayed there last week for one night during a business trip. Check in procedure was ok, rooms a bit small but really clean. The breakfast was very good although crowded. Finally check out was super quick which is for sure an added extra value. Highly recommended for short stays.

Stayed: May 2014, travelled on business
1  Thank Vas_Stath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon W, Manager at Motel One Hamburg Alster, responded to this reviewResponded 30 June 2014

Dear guest, Thank you very much for your stay in our Motel One Hamburg-Alster. We are happy to read your nice feedback and thank you. We are looking forward to welcome you again. Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2013

We have just recently had a 6 day break in Hamburg staying here at Motel One Hamburg. Hotel is about 10 mins walk from Hamburg Hauptbahnhof if arriving in from airport. Or U Bahn station is right outside. Rooms are small, but very clean and bathroom modern and again very clean. Having read previous reviews we requested a room on a higher floor. We received just that -room 1901 on the top floor at the front of the hotel with a brilliant view of the city and Alster Lake (even when sitting in bed!). Bed was a little on the hard side but that's personal preference at the end of the day. Room was serviced daily with fresh towels etc... We didn't book breakfast, but several mornings we were glad we hadn't as the queue was very long indeed -but it's a popular hotel and that must be a positive thing too! There is a Lidl supermarket located just about 100 m from the hotel to get anything you want (good bakery and cheap wine too!). If you want to eat out and not break the bank, located across the road is an Indian takeaway, come small restaurant called Curry Lounge - we can't rate this enough...this family run restaurant /takeaway prepares all the food fresh and is excellent, beautiful flavours...the Samosas are made by the owners wife with his son making the main meals....the owners are friendly and really appreciate your business. He even sat with us whilst we waited for our starters and chatted about us and our trip and his family too, we really felt at home...if you are expecting silver service and plush surroundings go elsewhere and pay 5star prices...this place is family run traditional hospitality that is brilliant value for money for excellent food and friendly service.
Another highlight of our trip is the Sunday 'fish market ' held down in St.Pauli, get up early Sunday morning to experience extremely busy market , live music, traditional German breakfast washed down with German beer ....brilliant a must to do in Hamburg.

Room Tip: Ask for high up room....we had 1901 excellent views across city and Alster Lake
See more room tips
  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Antony-Andrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2013

Just as the title says, this is a typical Motel One. Close to the city center, many rooms, all rooms very small, but praktical and functional. Missing blinds and a real table, but in the end all you are looking for is sleep. The bed is on the hard side, but comfortable. Breakfast is good, and check-in/check-out procedure much prefered over the typical disentangled steps. Great to save some time here, and make the maximum out of the short night!

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sischka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hamburg hotels
Hammerbrook
Prizeotel Hamburg-City
Prizeotel Hamburg-City
#15 of 321 in Hamburg
914 reviews
Eimsbüttel
NH Collection Hamburg City
Show Prices
Show Prices
Show Prices
25hours Hotel HafenCity
#6 of 321 in Hamburg
1,513 reviews
Sternschanze
Movenpick Hotel Hamburg
Movenpick Hotel Hamburg
#14 of 321 in Hamburg
2,307 reviews
Show Prices
Show Prices
Show Prices

Been to Motel One Hamburg Alster? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Motel One Hamburg Alster

Address: Steindamm 102, 20099 Hamburg, Germany
Region: Germany > Hamburg > St. Georg
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#13 Best Value Hotel in Hamburg
#32 Business Hotel in Hamburg
#43 Romantic Hotel in Hamburg
Price Range: £83 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Motel One Hamburg Alster 2.5*
Number of rooms: 460
Official Description (provided by the hotel):
Budget Design Hotel ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), TripOnline SA, Hotels.com, Evoline ltd and Ebookers so you can book your Motel One Hamburg Alster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Motel 1 Hamburg Alster
Motel One Hamburg Alster Hotel Hamburg

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing