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“Small room, poor ventilation”

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Novum Hotel Continental Hamburg Hauptbahnhof
Ranked #211 of 319 Hotels in Hamburg
Ajijic, Mexico
Level 6 Contributor
243 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Small room, poor ventilation”
Reviewed 21 August 2014

Well located close to the hauptbanhof. Room was very small, no AC and a window that only opened a crack so little air could get in. Room was clean, bed OK. Advised that the water "may have a poor taste or smell.....let it run."

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Marshall K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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334 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
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Leicester
Level 5 Contributor
79 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 14 June 2014

This hotel is a good choice for an overnight stay if travelling by rail. Our room for three was comfortable, clean and had everything we needed including a good shower. The breakfast was good quality with plenty of choice and kept well stocked. There are loads of restaurants nearby on lange reihe.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Queenadelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SoCal
Level 5 Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 June 2014

There is a lot to see in Hamburg, and the key is the Hauptbahnhof. This hotel is right across the street! At the airport we bought a 3-day metro pass, hopped on and were right at our hotel in just a few minutes.
In typical European style, the rooms are small - no surprise. But very clean and bright, with a nice view of the city. Plenty of restaurants, and the Hauptbahnhof is like a Mall - anything you need is right there.
The breakfast is delicious, with plenty of variety.
Good, clean accommodations at an attractive price - and a great location

Room Tip: Make your trip easy - location!
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BGrossSoCal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 27 May 2014

The hotel was clean, rooms adequate. The hotel is located near de train station. If you arrive by car you have to park your car 15 min walk from the hotel.

Quality was good for the price I paid. I would go there again.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Coltex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Dorado Hills, California
Level 6 Contributor
166 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 24 May 2014

The room was very small, but extremely clean. It was perhaps the cleanest room we have ever seen. You could eat off the floor if you wanted. We rearranged the furniture a little to make our room a bit more convenient. Our room had curtains that kept out the light very nicely. The bed was comfortable. The Wifi worked well. Breakfast was good, with a lot of choices. It was very near the train station, so it was convenient since we were traveling by train. The staff at the front desk were very helpful.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Laura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovumGroupHotels, Leiter Gästebetreuung at Novum Hotel Continental Hamburg Hauptbahnhof, responded to this review, 27 May 2014
Dear Laura,


Thank you very much for your positive feedback.
We are delighted that you had a nice stay in our Hotel Continental Novum.
We would be very pleased if we can welcome you again soon.

Kind regards,

Your Continental Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hertfordshire
Level 6 Contributor
96 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 23 March 2014

This hotel has a great location because it is opposite Hamburg Central Station meaning that it is great if you are coming from the airport with luggage for example. The breakfast buffet is good. The one downside is that the room was quite dark and not even the lights seemed to help with that. Therefore good if you are out and about, but not really for staying in....The staff were friendly and helpful especially as we only had one key and our comings and goings were not always coordinated so we needed their help to get in and out of the room.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank martinpathan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Continental Hamburg Hauptbahnhof, responded to this review, 1 April 2014
Dear guest,

Thank you very much for your nice review.
We are delighted that you had a nice time in Hamburg.
We have passed your note, regarding the roomlight, to our technical department.
We would be glad to welcome you again in one of our Novum Hotels.

Faithfully Yours

Continental Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 February 2014 via mobile

We choose this place for its price and location, at last we found that its really a value-for-money choice.

We stayed here for three nights. The building is a bit old, room is a bit small. However, it's quite clean and convenient. Very very near to train station. And the breakfast is good.

The problem I think is poor sound proof. I heard a woman moan for one hour. You may take chance for the noise.


Stayed February 2014, travelled as a couple
Helpful?
1 Thank Doriskk1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Continental Hamburg Hauptbahnhof, responded to this review, 17 February 2014
Dear guest,

Thank you for your nice review.
We are delighted that you had a nice time in Hamburg.
Of course, we have passed the criticized point to our technical department.
We want to apologize very much for the resulting inconvenience.

We would be glad to welcome you again in one of our Novum Hotels.

Faithfully Yours

Continental Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novum Hotel Continental Hamburg Hauptbahnhof

Property: Novum Hotel Continental Hamburg Hauptbahnhof
Address: Kirchenallee 37, 20099 Hamburg, Germany
Region: Germany > Hamburg > St. Georg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #211 of 319 Hotels in Hamburg
Price Range (Based on Average Rates): £
Hotel Class:3 star — Novum Hotel Continental Hamburg Hauptbahnhof 3*
Number of rooms: 35
Official Description (provided by the hotel):
The Novum Hotel Continental is a house with Mediterranean flair. Spacious rooms paired with bright, friendly colors emphasize this style yet. The central location, opposite the Central Station allows quick transport connections within the city. The adjacent theater also promises a relaxing and entertaining evening. Various restaurants are all a few steps then form the culinary end to an exciting day. ... more   less 
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