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“Great value, brilliant service”

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Adina Apartment Hotel Hamburg Michel
Ranked #14 of 318 Hotels in Hamburg
Certificate of Excellence
Auckland, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great value, brilliant service”
Reviewed 11 June 2014

We stayed for three nights in May and really enjoyed our stay. The hotel is in a good location, not too far from the town hall. Around the corner are a couple of little supermarkets, plus a bakery. The service at the hotel was fantastic, the people at reception were really helpful and genuinely nice. The room was unusually spacious and luxurious and we almost felt like we could easily live there. We'll definitely go back there next time we're in Hamburg.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank JamesPld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina M, Manager at Adina Apartment Hotel Hamburg Michel, responded to this review, 20 June 2014
Dear JamesPld,

I am thrilled to learn that you love Adina Apartment Hotel Hamburg Michel and had a wonderful stay. We are happy to hear that you feel at home far away from home.
It is a pleasure to share your marvelous comment with my team.
We are looking forward to welcoming you again to our hotel or any other Adina Apartment Hotel.

Best regards,

Christina
General Manager
Adina Apartment Hotel Hamburg Michel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (54)
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English first
Calgary, Canada
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 June 2014

The hotel rooms have full kitchens which allow for eating breakfast in your room. This was very handy for our stay of five days. Easy access to the Metro fro travel anywhere in Hamburg. Charging for internet access in the room is the only complaint I would have.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank JeffMCalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina M, Manager at Adina Apartment Hotel Hamburg Michel, responded to this review, 20 June 2014
Dear JeffMCalgary,

Thank you very much for your review; I highly appreciate you taking the time to share your experiences and thoughts about the Adina Apartment Hotel Hamburg Michel.
We are delighted to hear that our Apartments was to your liking and that the facilities have met your all-round needs.
Thank you also for your comment regarding the internet. I would draw your attention to the fact that we offer free WIFI in the restaurant and our Lobby. We also offer our guest a business corner with an internet-enabled computer complimentary. In the room the first 30 minutes are free of charge.

We are looking forward to welcoming you again to our hotel or any other Adina property.

Kind regards to Canada,

Christina Mackedanz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gdynia, Poland
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 June 2014

It was my first stay at Adina Hotels and it is very positive experience. It is apartment hotel so the rooms are spacious. I stayed in double room apartment with separate bedroom and living room. Plus very well equipped kitchen (dishwasher, microwave, fridge, glasses, all kitchen accessories etc) and bathroom (washing and drying machines). My room was even with balcony. Supermarket is just 100 mtrs away and open till 10pm (Edeka) so you may buy whatever you need to have for your breakfast and lunches etc.
Hotel is also centrally located close to Rathaus (15 minutes walk) and Landungsbruecken and all public transport.
So excellent for longer stays, especially with kids. Enjoy exploration of Hamburg

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Radoslaw C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina M, Manager at Adina Apartment Hotel Hamburg Michel, responded to this review, 20 June 2014
Dear Radoslaw C,
thank you for your wonderful review on Tripadvisor.
The team and I are delighted you enjoyed the Hotel with our great fully equipped apartments and the location. We hope you have become Adina Fans!
Looking forward to have you back very soon.

Kind regards from Hamburg

Christina Mackedanz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Isle of Wight, UK
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 June 2014

First of all, if you are considering visiting Hamburg, then do it! This is a wonderful city with warm and welcoming people, fabulous bars and restaurants and lots of visitor attractions. Our experience at the Adina only added to our stay.

The Adina is located conveniently for public transport, and the S1 from the airport serves the Stadhausbrucke station (it only cost us 2 euros, per person, from the airport). The Stadhausbrucke is a 5 minute walk to the Adina. We arrived on an early morning flight from the UK and were hoping to be able to leave our bags at the hotel so we could go off exploring. However, we were over the moon to be told that we could check in early and would also be given an upgrade from a studio apartment to a one bedroom apartment to facilitate an early check in. This was a real bonus and meant we had a separate bedroom area and a balcony.

First impressions of the hotel were excellent, it is situated in a lovely neighbourhood with a delicious bakery/cafe and a couple of good supermarkets nearby. The hotel is around 5-10 minutes walk from the city centre, the docks and the Reeperbahn. It is fairly easy to work out where the hotel is from wherever you are in the city, by looking for the spire of St Michaels. There were lots of good restaurants and bars nearby.

Our room was big, light and extremely clean. The kitchenette is a massive bonus because it was handy to buy drinks, ice creams and goodies and be able to put them in the fridge (which had an inbuilt freezer area). There is a combi grill/oven and a dishwasher. Basic utensils, pans, plates, bowls, mugs, glasses and cutlery are provided. We didn't feel we were missing anything because we largely ate out because of the choice of restaurants. The minibar contained the usual items, red wine, white wine, beer, sweets and crisps. All of which we felt were reasonably priced. Tea, coffee and milk was provided along with a kettle and toaster!

There is a work desk, a dining table and large sofa in the living area. There was also an iPod dock and TV with choice of stations in German, French and English. The bathroom was very luxurious with shower over the bath, plenty of fluffy, white towels and the washer and drier (the tablets cost about 90p). There was a hairdryer in the bathroom and complimentary shower gel and body lotion. We had a big double bed in our room with lots of pillows and a large mirrored wardrobe with hangers, safe and ironing board. There is also a big TV in the bedroom!

All the staff we met were wonderful and spoke excellent English (in comparison to our shameful German), we were always greeted with a smile and asked if we needed help. The bar is expensive but has a lovely atmosphere. There is an outdoor seating area which was welcome in the heatwave we experienced whilst staying in Hamburg.

The leisure facilities were impressive too, a lovely indoor pool and whirlpool, a gym and a sauna. The changing rooms were clean and there were lockers to store your clothes. Large towels were provided and there were showers available. Entrance to the wellness area was via your room key so it all felt safe and secure.

Free wifi is available in reception and there were plenty of sofas and tables to sit at to use it. It was available in the room but we never felt the need to pay for it given that it was free downstairs. We did not eat at the restaurant so cannot comment on the standard.

We absolutely loved this hotel, from the space and cleanliness of the rooms, to the views from the communal areas on each floor. The staff are a real credit to the hotel and we had great fun with them in the bar and on reception. We were genuinely made to feel welcomed and valued. We were really pleased to learn that Adina have a presence in other German cities and in Sydney.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank laurathegenie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina M, Manager at Adina Apartment Hotel Hamburg Michel, responded to this review, 4 June 2014
Dear lauratheg,

thank you so much for your splendid Tripadvisor review. It is a pleasure to read that you had a great time in Hamburg and that we were able to meet your expectations based on other reviews. Compliments like yours always bring motivation to us to go above and beyond to provide great service to our guests

As you have mentioned, the location is perfect being situated in the middle in the city and the spacious rooms, combined with leisure facilities, our delicious restaurant and most of all our friendly and efficient team makes Adina so unique. We hope to welcome you back at Adina Hamburg Michel or at one of our other great hotels in Australia, New Zealand and Europe.

Warm regards,

Christina Mackedanz | Hotel Manager
Adina Apartment Hotel Hamburg Michel
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Lahti, Finland
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 1 June 2014

Modern, clean hotel. very nice and friendly staff. convenient location in the middle of everything. Two supermarkets and a bakery closeby also many nice Italian restayrants. i can easily recommend!The only thing missing is free WiFi. That would definately be a bonus.

Helpful?
Thank MrsMasalin
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Christina M, Manager at Adina Apartment Hotel Hamburg Michel, responded to this review, 4 June 2014
Dear Mrs Masali,


thank you for taking time to post your experiences on TripAdvisor. It is fantastic to read that you and you enjoyed your stay at the Adina Apartment Hotel Hamburg Michel.

Thank you also for your comment regarding the internet. I would draw your attention to the fact that we offer free WIFI in the restaurant and our Lobby. We also offer our guest a business corner with an internet-enabled computer complimentary. In the room the first 30 minutes are free of charge.

We hope to welcome you back at Adina Apartment Hotel Hamburg Michel or at one of our other great hotels in Australia, New Zealand and Europe.

Kind regards,

Christina Mackedanz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Rheinfelden, Aargau, Switzerland
Level Contributor
178 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 30 May 2014 via mobile

This hotel is ideally place in the cebtre of Hamburg - just a few minutes from bus or subway connections and even city center, Landungsbruecken and Reeperbahn are only 10-15 minutes far by walk.
The hotel is completely newly and modern furnished, nice and relative spacious rooms. Excellent and friendly servive, parking and even spa are available.
No question - this hotel enables a perfect stay.

Stayed May 2014, travelled with family
Helpful?
1 Thank GerhardCH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina M, Manager at Adina Apartment Hotel Hamburg Michel, responded to this review, 4 June 2014
Google Translation
Sehr geehrter GerhardCH,

herzlichen Dank für Ihren Aufenthalt in unserem Haus und dass Sie sich die Zeit genommen haben, ihre positiven Eindrücke auf Trip Advisor zu veröffentlichen. Das gesamte Team freut sich, dass Sie mit Ihrer Familie einen rundum perfekten Aufenthalt hatten und dass wir Ihre Erwartungen an uns übertreffen konnten.
Wir freuen uns überaus, dass wir Ihre erste Wahl in der Hansestadt sind und sehen einem erneuten Aufenthalt von Ihnen und Ihrer Familie mit Freude entgegen.

Sonnige Grüße in die Schweiz!

Christina Mackedanz und Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 May 2014

We stayed only one night. We thus did not even have a chance to use all amenities in our studio room: fridge, microwave, stove, etc.

We did enjoy the large room. The pool. Internet access.

We mostly enjoyed the convenient location next to St. Michaelis church. Planten un Blomen is just next door. The harbor is a short walk away. So is Jungfernstieg.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pierre B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina M, Manager at Adina Apartment Hotel Hamburg Michel, responded to this review, 29 May 2014
Dear Pierre,

thank you so much for your positive comment on your recent stay and for sharing your impressions with TripAdvisor readers. It makes us very happy to read that you enjoyed your visit at Hamburg.
We are looking forward to the pleasure of welcoming you again to our hotel in the very near future.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Adina Apartment Hotel Hamburg Michel

Property: Adina Apartment Hotel Hamburg Michel
Address: Neuer Steinweg 26, 20459 Hamburg, Germany
Phone Number:
Region: Germany > Hamburg > Neustadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 318 Hotels in Hamburg
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Adina Apartment Hotel Hamburg Michel 4.5*
Number of rooms: 128
Official Description (provided by the hotel):
The hotel is named after Hamburg's landmark St. Michaelis (Michel) Church and reflects its proximity. Located in the city center, close to the habour, Reeperbahn and shopping districts it is your perfect home away from home to discover Hamburg ... more   less 
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