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“Good Location, Good Quality”

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Renaissance Hamburg Hotel
Ranked #35 of 318 Hotels in Hamburg
Certificate of Excellence
San Diego, California
Level Contributor
647 reviews
196 hotel reviews
common_n_hotel_reviews_1bd8 341 helpful votes
“Good Location, Good Quality”
Reviewed 19 May 2009

I enjoyed a pleasant 2 night stay at the renaissance which is located on a small square (chich can be noisy at night) close to most parts of the city that a visitor will need to visit.

There are a variety of room size for varying prices - I was booked into a small room but upgraded to a larger room wih breakfast for just 40 Euros which was great value when you find that breakfast is over half that amount in itself. My upgraded room was a very good size with large clean and functional bathroom. Breakfast was top notch with a huge variety of hot and cold choices and good service.

Reception where extremely helpful and went the extra mile to provide all the detail I needed about Hamburg city. Theres an S-line train station nearby that gets you to and from the airport.

No hesitation about staying here again.

  • Stayed April 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Baxie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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733 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Vancouver, Canada
Level Contributor
74 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 11 October 2008

Our 3 day weekday hotel stay was booked via Priceline for a very reasonable price. I had to call the hotel directly to confirm my room preferences and had absolutely no problems.

Location: Approx 300 meters from the Außenalster (small Alster Lake). It's central to the shopping district and the metro is a five minute walk.

Check-in: Our experience with the front desk staff was very positive. We arrived late in the evening and left early in the morning yet staff were very efficient and friendly.

Rooms: American style rooms. Beds were comfortable enough and there was enough room for two of use to move around. There was a working desk also and an arm chair. Washroom was a decent size but plain.

Wired internet was available for a fee in room. They have a free computer by the elevators but it's meant for quick browsing rather than writing long emails.

Restaurants and Room Service: There is a lounge in the lobby level. Food was very good and there was a good assortment of beverages. I found the range of teas and even the wine list to be better than I would expect in a smallish hotel lounge. My friend was ill during our stay and availed herself of room service --the room service selection was fairly mundane but she had no complaints. There are food options galore in the area.

Surrounding Area: Lots of shopping and eating in the area. For those that are getting food on the run or self catering, there are several sandwich stands and a super market in a building two doors down the Grosse Bleichen street. The Alsterhaus department store is at the southern edge of the Außenalster and the metro is located in front of the store. The front desk will provide you with a tourist map.

Overall, a very good stay!

Stayed March 2008
Helpful?
1 Thank game_misconduct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level Contributor
168 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
Reviewed 29 July 2008

I was in Hamburg for one night on business. I stayed here because it was handy for the airport and the train stations, although I got taxis in the end. Taxis are quite chepa, certainly by comparison to Netherlands. Hamburg town centre is stunningly beautiful and I was fortunate to be there during a hot day, so there were plenty of people wandering the streets and relaxing by the lake.
Check in was very very slow but I got there in the end. The lobby is welcoming (or would have been if there wasn't a queue of fed up folk in suits, sweltering under the balmy heat of the evening!. Bar prices in the hotel were astronomical. The room was spacious and the business facilities were ideal. The hotel was spotless.
I didn't eat my evening meal in the hotel. I walked round the lake to an Italian restaurant (when in Rome?!) which was good value for money with possibly Europe's grumpiest waiting staff.
The breakfast buffet was impressive and the service was impeccable.
I hope to be back in Hamburg, and if I am I will not hesitate to stay at the Renaissance again.

  • Liked — Clean, airy and spacious.
  • Disliked — I had to check out after one night :-(
  • Stayed July 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank mckaykarenj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
57 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 8 May 2008

I stayed here in May during an incredible stretch of good weather. The high ceiling room with large windows made the room quite sunny and appealing when I needed to stay in and work. The only down side was the noisy street below. However with the windows closed, one could sleep fairly well. Would not recommend this hotel to light sleepers because of the way the sounds ricochet on the narrow streets below. But it's a great location. You can walk to wonderful shops, sights, and restaurants. The hotel is physically gorgeous with a comfortable lobby, eager-to-please staff, and free coffee in the mornings for guests. You'll need free here if you are American because it's not only expensive -- 24 euros for a continental breakfast -- it's doubly hurting for those with the weak US dollar. So don't eat in the hotel--just head across the street to the gazillion coffee shops or restaurants and save money.

In the hotel, enjoy the exceedingly comfortable beds. Good housekeeping. Cheerful staff. Wireless access (12 euros a day). Immediate hot water in the shower. Nice amenities (including slippers) and beautiful setting.

Overall, we were quite pleased. It's a large hotel, but we never had to wait for anything.

  • Liked — Location and design
  • Disliked — Noisy streets
  • Stayed March 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank CCMcC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wiesbaden, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 February 2008

The location of the Renaissance is wonderful for shopping and touring Hamburg. It's in the midst of shopper's paradise with a wealth of shops of all varieties and price range within walking distance. My friend and I went up for a weekend, spent Saturday shopping and Sunday touring. And contrary to some opinions, there are plenty of sales available, even considering the exchange rate.

The hotel itself is the right size, and the prior reviews were pretty much on target. The remodeling is complete. The rooms are American style and size, and the beds are quite comfortable. Traveler's photos on this site are pretty accurate. We didn't try the restaurant or the breakfast, but the one room service meal was very good with reasonable prices. There are plenty of restaurants, cafes, bakeries, etc within walking distance. The food court and restaurant sin the Europa shopping gallery is open on Sundays as well. Complimentary coffee and tea and fruit are available in the lobby to hold you over.

The staff was very courteous and helpful, and added to the enjoyment of the trip with suggestions and directions. They also have maps and tour books available at the front desk.

Stayed February 2008
Helpful?
1 Thank NGermany4Now
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 23 December 2007

This hotel has been refurbished since I was there last year and is truly a great hotel and very cheap too. The reception area is now really nice. Staff are excellent - very helpful re: booking cabs, payments, even doing my online flight check in for me.

I have stayed here a few times over the last few weeks and your room is variable! All are nicely done and impeccably clean. However, I have had really quite small rooms to enormous rooms. I do not know what the system is as the same price is paid. Anyway, all rooms have good amenities and everything is in good order and clean. Internet connect is easy and reasonable.

Good location in the centre.

A great hotel at a great price.

Stayed December 2007
Helpful?
Thank JPandJen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham UK
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 11 December 2007

I booked an awards stay at the Renaissance. Having stayed there many times before I was interested to see how the refurb of the ground floor had gone. On the whole I was very impressed with the new areas. The bar in the main part of the ground floor was very nice and always busy.

My main compleint is that the reception desk has now been placed on the upper level, immediately at the front door. The desk is L shaped and really can only accommodate two persons checking in / out at once. When I arrived, there was one person being dealt with, one person behind him and then me. That meant that I was actually standing in the doorway.

The room was well furnished with the usual huge bed. Surprisingly, there are still not any safes in the rooms.

I did not have any meals in the hotel so cannot comment on the restaurant.

  • Liked — Huge comfortable bed
  • Disliked — Tiny reception area right next to outside door
  • Stayed December 2007, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brum_Bob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Renaissance Hamburg Hotel

Property: Renaissance Hamburg Hotel
Address: Grosse Bleichen, 20354 Hamburg, Germany
Region: Germany > Hamburg > Neustadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#29 Luxury Hotel in Hamburg
#44 Family Hotel in Hamburg
#77 Business Hotel in Hamburg
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Renaissance Hamburg Hotel 5*
Number of rooms: 205
Official Description (provided by the hotel):
Experience luxurious comfort in northern Germany at the Renaissance Hamburg Hotel. Located in the heart of Hamburg, our hotel offers ideal access to the city's vibrant shopping district and beautiful Alster Lake. ... more   less 
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Also Known As:
Renaissance Hamburg Hotel Hamburg
Hamburg Renaissance

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