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“A hidden treasure - very classy, and just the best service” 5 of 5 bubbles
Review of Park Hyatt Hamburg

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Park Hyatt Hamburg
Ranked #4 of 318 Hotels in Hamburg
Certificate of Excellence
Arlington, Virginia
Level Contributor
153 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“A hidden treasure - very classy, and just the best service”
5 of 5 bubbles Reviewed 30 August 2011

Located in the upper floors of a completely renovated former "Kontor House" the Park Hyatt is easy to miss. From the outside you don't even recognize there is a hotel - typical Hanseatic understatement! The location is perfect - right at the main shopping strip and around the corner from the main train station. Since the lobby is on the 2nd floor the first impression may be a bit odd but staff is right there and when you get to the reception area you know that this place is different. The decore is so fitting - contemporary art deco may be the best way to describe it. Attention to detail and service is what this place is all about. The junior suites are a really good deal, the lounge is one of the loveliest places to hang out with the most attentive staff you can imagine, the gym is a bit dark but well equipped and the pool is lovely. And the staff - no better service anywhere.

Room Tip: Junior suites - good deal - all rooms are very quiet - you want real excellence - bigger suites and...
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  • Stayed August 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Busydays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,113 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (99)
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Kolding, Denmark
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 26 August 2011

It is simply the best hotel in Hamburg.
Super service.
Sumptuous breakfast.
Beautiful and large rooms.
Located right in the middle of downtown.

The only drawback is that it's unfortunately a little expensive but definitely worth the money.

Room Tip: Big og beautiful rooms
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  • Stayed June 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Twinpap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 22 August 2011

I love the Hyatt group. You always know that you are going to get quality and the Park Hyatt in Hamburg was no exception.

The lobby is large, modern and spotless with gorgeous dark wood floors and beautiful feature glass lifts.
The rooms are large and comfortable with the most sumptuous beds on offer.
Rooms are equipped with ultra modern Bang and Olufson technology. I enjoyed being able to play my iPod through the television!

The gym and spa area in the hotel is gorgeous. I always like to keep fit when i'm away and the large, well equipped gym area makes that very easy at this hotel.
I would recommend this place to anyone.

  • Stayed November 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AmyMacco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlisle, Massachusetts
Level Contributor
110 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 4 August 2011

The hotel is spacious, modern and very well designed. It sits on the main shopping street of Hamburg, two blocks from the train station and easily accessible by car. The hotel exits into a gallery of stores. The service was impeccable. Breakfast was not included, contrary to our usual experience in Germany, and was very expensive, although also quite good. It is easy to find an less expensive breakfast nearby. Staff was very helful in recommending restaurants and sights. Wireless was free only for, I think, twenty minutes per day. Otherwise, the hotel deserves very high marks.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jdarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denmark
Level Contributor
113 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 28 July 2011

Located directly in the middle of the shopping area in Hamburg. The service is really super and the hotel is in good conditions and really nice clean style

Room Tip: Actually all rooms I stayed in at Park Hyatt in Hamburg has been really good
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  • Stayed March 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PeterPostLundsgaard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cupertino, California
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 27 July 2011

Location: In the center of town. Close to main train station and harbor attractions. Many restaurants, shopping and cafe nearby.

Hotel Room: Bang & Olufson TV, Generous room size for Hamburg downtown hotel, Great bed with duvet. Bathroom with rain showerhead is to die for.

Restaurant: I did not use Apples restaurant facility. However, many websites gave an excellent review.

Front desk: Professional and very personal. Aside from check in, the front desk carried my luggage and showed me the room. Since this was my 1st trip to Hamburg, he made sure I have the city map, restaurant list available to make my stay enjoyable.

Rates: I paid around 200 euro/night which is expected for the 1st class hotel in Europe.

Overall, I enjoyed my short stay at PH Hamburg and it set a high standard for another facilities in the area to follow.

  • Stayed June 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Amin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm
Level Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 25 July 2011

This hotel made us feel like we were back in Asia again! Great, big rooms. Fantastic service and a very honest, friendly attitude!

The only thing that I can think of which can be a bit better is the quality of the gym equipment. It works, but it's outdated, the rest of the Spa is fantastic!

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sören
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Hyatt Hamburg

Property: Park Hyatt Hamburg
Address: Bugenhagenstrasse 8, 20095 Hamburg, Germany
Phone Number:
Region: Germany > Hamburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Hamburg
#2 Business Hotel in Hamburg
#2 Spa Hotel in Hamburg
#3 Luxury Hotel in Hamburg
#3 Romantic Hotel in Hamburg
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Park Hyatt Hamburg 5*
Number of rooms: 281
Official Description (provided by the hotel):
Park Hyatt Hamburg is located in the historic Levantehaus building near Moenckebergstrasse shopping street offering 252 luxurious rooms and suites. The hotel features Hamburg's maritime legacy as well as contemporary design and amenities. A 1,000 sq m area is dedicated to wellness at Club Olympus Spa & Fitness featuring a 20 m pool, a sauna, a Sanarium, a steam bath, a whirlpool, a fully equipped fitness centre and a yoga studio. ... more   less 
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Also Known As:
Park Hyatt Hamburg Hotel Hamburg
Hyatt Hamburg
Hamburg Hyatt

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