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“Excellent staff excellent hotel”
Review of Park Hyatt Hamburg

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Park Hyatt Hamburg
Ranked #5 of 319 Hotels in Hamburg
Certificate of Excellence
Reviewed 14 September 2011

Enjoyed every minute of the stay. Every staff member we engaged with made us feel that they truly wanted our stay to be special. Would recommend to leisure or business traveller.

  • Stayed: September 2011
    • Value
    • Location
    • Rooms
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    • Service
Thank pdon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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861 - 867 of 2,416 reviews

Reviewed 11 September 2011

Stayed in many hotels, including man Ritz, but this hotel is great. Staff excellent, and location perfect. Rooms are comfortable, but the GYM is excellent. Food is great a there in house restaurant. Wifi not free, but few places in Germany are free. Like its sister properties in Argentina, Chile and Japan, I love this property. Highly recommended.

  • Stayed: September 2011, travelled as a couple
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Thank gsahagun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2011

Stayed here again and it is a pleasure coming back.
The people working at the hotel makes it a fantastic place to stay away from home.
The service in ground floor was a bit below this time compared to last time.
Got the smallest room so far but was ok.

I would recommend to stay here when in Hamburg or even go to Hamburg to stay here. Hamburg is also a fantastic city!

  • Stayed: June 2011, travelled on business
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1  Thank Viking71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2011

Location is mediocre as not central. Service was in general good; reception, Club lounge for Breakfast; in the contrary cocktail service was arrogant and unpleasant. Room, we got an upgrade as courtesy member however not up to PH status. Toilet smelled if it was never cleaned. Our luggage including a paper Vuitton shopping bag with valuable content was left on the ground floor lobby unattended for 10 minutes ( as we were there ) , we saw unpleasant looking people coming from the Moenckebergerstrasse who easily could have taken the luggage. if we would not have been there to supervise our own , UNACCEPTABLE for any hotel category.

  • Stayed: September 2011, travelled on business
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Thank Sannovivere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2011

Hotel is located in the heart of Hamburg so close to everywhere.The service and the smily face of the stuff is great.no need to think,go and enjoy it

  • Stayed: September 2011, travelled with family
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Thank MuslumDeniz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2011

Located in the upper floors of a completely renovated former "Kontor House" the Park Hyatt is easy to miss. From the outside you don't even recognize there is a hotel - typical Hanseatic understatement! The location is perfect - right at the main shopping strip and around the corner from the main train station. Since the lobby is on the 2nd floor the first impression may be a bit odd but staff is right there and when you get to the reception area you know that this place is different. The decore is so fitting - contemporary art deco may be the best way to describe it. Attention to detail and service is what this place is all about. The junior suites are a really good deal, the lounge is one of the loveliest places to hang out with the most attentive staff you can imagine, the gym is a bit dark but well equipped and the pool is lovely. And the staff - no better service anywhere.

Room Tip: Junior suites - good deal - all rooms are very quiet - you want real excellence - bigger suites and...
  • Stayed: August 2011, travelled as a couple
    • Value
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Thank Busydays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2011

It is simply the best hotel in Hamburg.
Super service.
Sumptuous breakfast.
Beautiful and large rooms.
Located right in the middle of downtown.

The only drawback is that it's unfortunately a little expensive but definitely worth the money.

Room Tip: Big og beautiful rooms
  • Stayed: June 2011, travelled as a couple
    • Value
    • Sleep Quality
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Thank Twinpap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Hyatt Hamburg

Address: Bugenhagenstrasse 8, 20095 Hamburg, Germany
Region: Germany > Hamburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Hamburg
#2 Business Hotel in Hamburg
#2 Spa Hotel in Hamburg
#3 Romantic Hotel in Hamburg
#3 Luxury Hotel in Hamburg
Price Range: £160 - £464 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Hyatt Hamburg 5*
Number of rooms: 281
Official Description (provided by the hotel):
Park Hyatt Hamburg is located in the historic Levantehaus building near Moenckebergstrasse shopping street offering 252 luxurious rooms and suites. The hotel features Hamburg's maritime legacy as well as contemporary design and amenities. A 1,000 sq m area is dedicated to wellness at Club Olympus Spa & Fitness featuring a 20 m pool, a sauna, a Sanarium, a steam bath, a whirlpool, a fully equipped fitness centre and a yoga studio. ... more   less 
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Also Known As:
Park Hyatt Hamburg Hotel Hamburg
Hyatt Hamburg
Hamburg Hyatt

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