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“Wonderfull hotel in the heart of Hamburg”
5 of 5 bubbles Review of Park Hyatt Hamburg

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Park Hyatt Hamburg
Ranked #4 of 318 Hotels in Hamburg
Certificate of Excellence
Hamburg, Germany
Level Contributor
55 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Wonderfull hotel in the heart of Hamburg”
5 of 5 bubbles Reviewed 2 October 2011

The location can not be beaten and the service is impeccable.
I'm born and raised in Hamburg and know all relevant hotels in this category in my hometown. This hotel seems to be for what ever reason a bit underestimated. I conducted an event with a total of 130 guests and experianced again the great professionalism of the staff. Everybody is helpfull, nothing is too much and they are serving you with a smile. All rooms meet the expectations you have of a five star hotel. The conference rooms are daylight-rooms and very flexible to use. The breakfirst is outstanding so do yourself a favour and join the restaurant even if you are on the business floor were they already delight you. Held there a conference for the second time this year and stood there some times before and I will always try to do so as well in the future. Thank you Park Hyatt Hamburg!

Room Tip: If you like to sleep with open windows rooms to the backside are quieter
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  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Halimbalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,193 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (103)
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English first
Dana Point, California
Level Contributor
201 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
5 of 5 bubbles Reviewed 27 September 2011

The location of this hotel, in a major shopping area between the central train station and the Rathaus (Town Hall), is excellent. The staff of this hotel is what makes it so special. I rarely have experienced the attention, the smiles and the obvious desire to please a guest in any other hotel. To be greeted by name throughout my stay was remarkable and appreciated. The management obviously has very high standards when hiring and training employees. My room, facing the inner courtyard, was very quiet and comfortable and well-equipped. The separate shower and bathtub were appreciated. The large shower head was the best I've ever had in a hotel room. The lighting was the best I've encountered in a hotel. If I have any quibbles, they would be that there should be some electrical outlets next to the bed (there were none), and a comfortable chair, other than the desk chair, would have been nice, although such a chair would have crowded this particular room somewhat. I also do not like having to pay for the Internet. The breakfast buffet was expansive and good and one can order eggs cooked to order as well as pancakes and waffles. Finally, and most importantly, I want to add that I had a medical problem while staying at the hotel and I can't say enough about how well the staff, and the on-call doctor they called to my room, responded to my needs. I am truly greatful for the care of the doctor and the concern of the staff and the General Manager. Needless to say, I highly recommend this marvelous hotel.

Room Tip: Courtyard rooms are very quiet.
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  • Stayed September 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelingbarb2-2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aarhus, Denmark
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 16 September 2011

The hotel was very well maintained, and in a terrific shopping area. The service was impeccable, with very nice pools and spa. The room was lovely, with a very spacious, luxurious bathroom. Terrific value!

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Jean R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tars
Level Contributor
54 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 14 September 2011

Enjoyed every minute of the stay. Every staff member we engaged with made us feel that they truly wanted our stay to be special. Would recommend to leisure or business traveller.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pdon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anchorage, Alaska
Level Contributor
70 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 bubbles Reviewed 11 September 2011

Stayed in many hotels, including man Ritz, but this hotel is great. Staff excellent, and location perfect. Rooms are comfortable, but the GYM is excellent. Food is great a there in house restaurant. Wifi not free, but few places in Germany are free. Like its sister properties in Argentina, Chile and Japan, I love this property. Highly recommended.

  • Stayed September 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank gsahagun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Western Norway, Norway
Level Contributor
48 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 8 September 2011

Stayed here again and it is a pleasure coming back.
The people working at the hotel makes it a fantastic place to stay away from home.
The service in ground floor was a bit below this time compared to last time.
Got the smallest room so far but was ok.

I would recommend to stay here when in Hamburg or even go to Hamburg to stay here. Hamburg is also a fantastic city!

  • Stayed June 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Viking71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 6 September 2011

Location is mediocre as not central. Service was in general good; reception, Club lounge for Breakfast; in the contrary cocktail service was arrogant and unpleasant. Room, we got an upgrade as courtesy member however not up to PH status. Toilet smelled if it was never cleaned. Our luggage including a paper Vuitton shopping bag with valuable content was left on the ground floor lobby unattended for 10 minutes ( as we were there ) , we saw unpleasant looking people coming from the Moenckebergerstrasse who easily could have taken the luggage. if we would not have been there to supervise our own , UNACCEPTABLE for any hotel category.

  • Stayed September 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Sannovivere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Hyatt Hamburg

Property: Park Hyatt Hamburg
Address: Bugenhagenstrasse 8, 20095 Hamburg, Germany
Phone Number:
Region: Germany > Hamburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Hamburg
#2 Spa Hotel in Hamburg
#2 Business Hotel in Hamburg
#3 Romantic Hotel in Hamburg
#3 Luxury Hotel in Hamburg
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Park Hyatt Hamburg 5*
Number of rooms: 281
Official Description (provided by the hotel):
Park Hyatt Hamburg is located in the historic Levantehaus building near Moenckebergstrasse shopping street offering 252 luxurious rooms and suites. The hotel features Hamburg's maritime legacy as well as contemporary design and amenities. A 1,000 sq m area is dedicated to wellness at Club Olympus Spa & Fitness featuring a 20 m pool, a sauna, a Sanarium, a steam bath, a whirlpool, a fully equipped fitness centre and a yoga studio. ... more   less 
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Also Known As:
Park Hyatt Hamburg Hotel Hamburg
Hyatt Hamburg
Hamburg Hyatt

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