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“Excellent hotel, expensive breakfast though”
Review of Park Hyatt Hamburg

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Park Hyatt Hamburg
Ranked #5 of 321 Hotels in Hamburg
Certificate of Excellence
Reviewed 11 October 2011

Located in a prime shopping area of the city, and a stones throw from the main station, this hotel has excellent, spacious rooms befitting a top class hotel.

Beware of the breakfast costs though; €32 is a tad excessive.

WiFi is free for 30 mins, and then €3 per hour.

The gym is good, although some of the equipment does require a service.

  • Stayed: September 2011, travelled on business
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1  Thank blucat21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 10 October 2011

Quite simply an amazing stay in a great city. The personalized service, friendly staff, and amenities made for a great trip. From the moment of arriving at the door, the valet and bellman were very gracious and welcoming. The front desk staff made check-in a breeze and Apples restaurant was delicious.
The highlight of this stay was a visit to the Club Olympus Spa. Melanie gave one of the best massages I have ever had. She customized the massage to address some pretty specific issues that I needed work on. Her passion for her work is evident and the entire spa staff (Ahmadska and Manuela) that I encountered were gracious, friendly, and efficient.
It is clear that the General Manager, Mr. Takang is doing a superb job at leading and inspiring his staff to deliver top notch service. This was a great stay in a great city.

  • Stayed: September 2011, travelled as a couple
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Thank In206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2011

Visited recently on business. The rooms are luxury with bathroom and wetroom all very spacious.
The breakfast in the morning was excellent.
The staaff were very attentive abd looked after us very well serving drinks t our table until the early hours.

  • Stayed: September 2011, travelled on business
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Thank timc4lin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2011

The location can not be beaten and the service is impeccable.
I'm born and raised in Hamburg and know all relevant hotels in this category in my hometown. This hotel seems to be for what ever reason a bit underestimated. I conducted an event with a total of 130 guests and experianced again the great professionalism of the staff. Everybody is helpfull, nothing is too much and they are serving you with a smile. All rooms meet the expectations you have of a five star hotel. The conference rooms are daylight-rooms and very flexible to use. The breakfirst is outstanding so do yourself a favour and join the restaurant even if you are on the business floor were they already delight you. Held there a conference for the second time this year and stood there some times before and I will always try to do so as well in the future. Thank you Park Hyatt Hamburg!

Room Tip: If you like to sleep with open windows rooms to the backside are quieter
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  • Stayed: September 2011, travelled on business
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Thank Halimbalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2011

The location of this hotel, in a major shopping area between the central train station and the Rathaus (Town Hall), is excellent. The staff of this hotel is what makes it so special. I rarely have experienced the attention, the smiles and the obvious desire to please a guest in any other hotel. To be greeted by name throughout my stay was remarkable and appreciated. The management obviously has very high standards when hiring and training employees. My room, facing the inner courtyard, was very quiet and comfortable and well-equipped. The separate shower and bathtub were appreciated. The large shower head was the best I've ever had in a hotel room. The lighting was the best I've encountered in a hotel. If I have any quibbles, they would be that there should be some electrical outlets next to the bed (there were none), and a comfortable chair, other than the desk chair, would have been nice, although such a chair would have crowded this particular room somewhat. I also do not like having to pay for the Internet. The breakfast buffet was expansive and good and one can order eggs cooked to order as well as pancakes and waffles. Finally, and most importantly, I want to add that I had a medical problem while staying at the hotel and I can't say enough about how well the staff, and the on-call doctor they called to my room, responded to my needs. I am truly greatful for the care of the doctor and the concern of the staff and the General Manager. Needless to say, I highly recommend this marvelous hotel.

Room Tip: Courtyard rooms are very quiet.
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  • Stayed: September 2011, travelled solo
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Thank travelingbarb2-2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2011

The hotel was very well maintained, and in a terrific shopping area. The service was impeccable, with very nice pools and spa. The room was lovely, with a very spacious, luxurious bathroom. Terrific value!

  • Stayed: September 2011, travelled with family
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Thank Jean R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2011

Enjoyed every minute of the stay. Every staff member we engaged with made us feel that they truly wanted our stay to be special. Would recommend to leisure or business traveller.

  • Stayed: September 2011
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Thank pdon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Hyatt Hamburg

Address: Bugenhagenstrasse 8, 20095 Hamburg, Germany
Region: Germany > Hamburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Hamburg
#2 Spa Hotel in Hamburg
#2 Business Hotel in Hamburg
#3 Luxury Hotel in Hamburg
#3 Romantic Hotel in Hamburg
Price Range: £155 - £370 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Hyatt Hamburg 5*
Number of rooms: 281
Official Description (provided by the hotel):
Park Hyatt Hamburg is located in the historic Levantehaus building near Moenckebergstrasse shopping street offering 252 luxurious rooms and suites. The hotel features Hamburg's maritime legacy as well as contemporary design and amenities. A 1,000 sq m area is dedicated to wellness at Club Olympus Spa & Fitness featuring a 20 m pool, a sauna, a Sanarium, a steam bath, a whirlpool, a fully equipped fitness centre and a yoga studio. ... more   less 
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Also Known As:
Park Hyatt Hamburg Hotel Hamburg
Hyatt Hamburg
Hamburg Hyatt

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