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“Great stay at Park Hyatt Hamburg”
Review of Park Hyatt Hamburg

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Park Hyatt Hamburg
Ranked #4 of 319 Hotels in Hamburg
Certificate of Excellence
Amsterdam, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great stay at Park Hyatt Hamburg”
Reviewed 26 March 2014

The Park Hyatt Hamburg has a great location, within walking distance of all Hamburg city center highlights and dining and shopping areas. Excellent service from the staff, throughout the hotel. Certainly on weekends: great value for money.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Pepijn_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review, 28 March 2014
Dear TripAdvisor User,

Thank you very much for your very positive feedback. I was delighted to read that you enjoyed your stay with us. In particular, thank you for your comments about our team and the location of our hotel.

We look forward to welcoming you back at Park Hyatt Hamburg in the future!

Best regards,

Tashi Takang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,371 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (111)
Date | Rating
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English first
Trondheim, Norway
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 March 2014

Some key words: Comfort, spacious, good athmosphere and skilled bartender in the Apple bar, all around good design/ interior decorating, perfect location, toilet separated from rest of the bathroom (a huge plus).

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Traveller4112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review, 1 April 2014
Dear TripAdvisor User,

Thank you very much for taking the time to rate Park Hyatt Hamburg. I was pleased to read that you enjoyed your stay at our hotel and liked the concept as well as interior of our guest rooms. Thank you also very much for your lovely comments about our Apples Bar team.

We look forward to welcoming you back at Park Hyatt Hamburg in the future!

Best regards,

Tashi Takang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 10 March 2014

Very well located hotel in Downtown Hamburg. Very friendly personnel, spacious, comfortable and quiet rooms. Only inconvenient I had dealt with the wi-fi Internet connection which was slow. Everything else was perfect.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank pabloq40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review, 28 March 2014
Dear TripAdvisor User,

Thank you very much for having taken the time to share the experience of your stay at Park Hyatt Hamburg. I was pleased to read that you enjoyed your stay at our hotel. Thank you also very much for your comment regarding the wi-fi internet connection. I have addressed this point already with our IT Manager.

We look forward to welcoming you in the near future!

Best regards,

Tashi Takang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Uitgeest, The Netherlands
Level 5 Contributor
65 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 3 March 2014

we did stay often in the Park Hyatt in Hamburg but this visit was excellent. Flawless as a real Diamond can be .Every visit we stay here it seems that the quality and management increases to a higher level. All staff has pleasure in serving the best standard. The most outstanding quality we found in the Apples restaurant. The kids loved to be every day a few times in the ultra clean swimming pool. Special attention is always given to our sons ,they love it here .Thanks for the ultimate stay.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank LPRUST
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review, 11 March 2014
Dear TripAdvisor User,

Thank you very much for your very positive feedback. I was delighted to read that you enjoyed your stay with us. In particular, thank you for your lovely comments about our team, the Apples restaurant and the spa. It will be a great pleasure to share your kind words with my colleagues.

We look forward to welcoming you back to our hotel!

Best regards,

Tashi Takang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 March 2014 via mobile

We enjoyed our stay at the Park Hyatt Hamburg. We were looking for somewhere near the train station and this location was great. The swimming pool was a great place to restore tired muscles after spending all day sightseeing. The check in and check out was fast and efficient. The room was spacious with a large bathroom dressing area.

Stayed January 2014, travelled as a couple
Helpful?
3 Thank Margaret T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review, 11 March 2014
Dear TripAdvisor User,

Thank you very much for your very positive feedback. We were delighted to read that you enjoyed your stay with us and I would personally like to thank you for having taken the time to share your experience of your last stay at Park Hyatt Hamburg.

We look forward to welcoming you back to our hotel!

Best regards,

Tashi Takang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Corpus Christi, Texas
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 February 2014

Pros: Staff, room service, cleanliness, fitness center, breakfast, location with Hamburg, design. Cons: Dinner variety, temperature settings in room. This review requires a minimum of 200 characters to post so I am going to continue to ramble on about nothing in particular except for the fact that a minimum of 200 characters is required to post my review.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Christopher M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review, 11 March 2014
Dear TripAdvisor User,

Thank you very much for having taken the time to share the experience of your stay at Park Hyatt Hamburg. I was pleased to read that there were a lot of points, that made your stay a comfortable one. Thank you very much for your comment regarding the dinner variety as well as the temperature setting in your guest room, I have already addressed it with the responsible manager.

We look forward to welcoming you back at Park Hyatt Hamburg in the future!

Best regards,

Tashi Takang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Petersburg, Russia
1 review
Reviewed 24 February 2014

In general everything was fine: nice breakfast, clean rooms. But the reception didn't work well (the hotel computer didn't work properly and thus had difficulties with checking-out, the receptionist didn't provide checked information about working hours of shops, clubs etc).

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Elena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review, 11 March 2014
Dear TripAdvisor User,

Thank you very much for having taken the time to share the experience of your stay at Park Hyatt Hamburg. I was pleased to read that you enjoyed our breakfast and the cleanliness of your room. I would like to apologize most sincerely for your uncomfortable experience upon check-in. I regret that you did not have the perfect arrival experience that you quite rightly expected to find at Park Hyatt Hamburg.

Nevertheless we would be pleased to welcome you back to Park Hyatt Hamburg in the future.

Best regards,

Tashi Takang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hyatt Hamburg

Property: Park Hyatt Hamburg
Address: Bugenhagenstrasse 8, 20095 Hamburg, Germany
Region: Germany > Hamburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Hamburg
#2 Business Hotel in Hamburg
#2 Spa Hotel in Hamburg
#3 Luxury Hotel in Hamburg
#3 Romantic Hotel in Hamburg
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Park Hyatt Hamburg 5*
Number of rooms: 281
Official Description (provided by the hotel):
Park Hyatt Hamburg is located in the historic Levantehaus building near Moenckebergstrasse shopping street offering 252 luxurious rooms and suites. The hotel features Hamburg's maritime legacy as well as contemporary design and amenities. A 1,000 sq m area is dedicated to wellness at Club Olympus Spa & Fitness featuring a 20 m pool, a sauna, a Sanarium, a steam bath, a whirlpool, a fully equipped fitness centre and a yoga studio. ... more   less 
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Also Known As:
Park Hyatt Hamburg Hotel Hamburg
Hyatt Hamburg
Hamburg Hyatt

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