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“A beautiful experience”
Review of Park Hyatt Hamburg

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Park Hyatt Hamburg
Ranked #5 of 319 Hotels in Hamburg
Certificate of Excellence
Reviewed 28 April 2014

My family, two adults and one daughter arraivet att Hyatt thursday 24th of april 2014. We stayed three nights to celebrate our daughters 10th birthday and min 41th birthday. A spendid welcome from the consigieres, who took care of our care and showed us where to do the check in. The receptionist had a warm welcoming attitude. We stayed in a larger room, 740, wich was tremendious. nice bathroom, nice living area and comfortable beds. A good view. we had acces to the lounge were the refreshments, cakes, small dinner buffe and beverage was outstanding.
The breakfast was excellent, and the possibility to order fresh made panncakes, waffles, pouched eggs amongst other things was a great plus. but after three mornings I noted that it was Always the same to eat. Not a big thing to complain about, but just a hint to the hotell.
All the staff was top ten, and if we could give some extra Points it wouldbe to the consigieres. We had some Contact with the head consigiere, I cant remember his name, but he helped us with suggestions what to do under our stay. He even offered us waterbottles when we left to go home, so we would´t be thursty under our trip. That is service!!!
The fitness area, the pool and the saunas where excellent. We will absolutely recommend this hotell to all we know and will certainley return in the future.
Thank you
Jonas Bjunö

Room Tip: To get access to the lounge is well spent money
  • Stayed: April 2014, travelled with family
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Thank Jonas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this reviewResponded 29 April 2014

Dear TripAdvisor User,

I would like to thank you personally for having taken the time to share your extensive feedback about our hotel on TripAdvisor.com. We highly appreciate it. In particular, thank you for your kind comments about our concierge team. It will be a great pleasure to share your kind words with them.

We looking forward to welcome you and your family back to Park Hyatt Hamburg in the near future.

Best regards,

Tashi Takang
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (2,415)
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619 - 625 of 2,415 reviews

Reviewed 22 April 2014

for me this is the best hotel in Germany..fantastic room,restaurant,staffs Location, this Hotel have all of them..i'll be back there again.swimmingpool was sooooooooo big for cityhotel.really love it,size of room also great.i love the warm floor in toilet this is super amazing.

  • Stayed: April 2014, travelled solo
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Review collected in partnership with Hyatt Hotels
Thank Apirak P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this reviewResponded 29 April 2014

Dear TripAdvisor User,

Thank you very much for the very positive rating of our hotel as well as your recommonation on TripAdvisor.com. Our guests’ satisfaction is what motivates our team to keep on providing outstanding service. So, you can be sure that I will share your appraisal with my team.

We look forward to welcoming you back to our hotel!

Best regards,

Tashi Takang
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2014

Great business hotel - clean and sizable rooms, all the required amenities and a fantastic in-house restaurant to end a long day in. Staff are always polite and helpful, no matter how early/late you're coming in and out.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Hyatt Hotels
Thank Luke D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this reviewResponded 29 April 2014

Dear TripAdvisor User,

Thank you for taking the time to rate our hotel on TripAdvisor.com. I was pleased to read that you enjoyed your stay at our hotel and appreciate your comments about our Apples Restaurant as well as our team,

We look forward to your next visit with us at Park Hyatt Hamburg.

Best regards,

Tashi Takang
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2014

We stayed at Hyatt in the Easter period. The hotel is central located very close to the shopping areas and the Binnen Alster and offers very nice rooms and great individual service at a high level. Hyatt also provides spa facilities. The staff is very accommodating and service minded.You get value for money.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Hyatt Hotels
Thank Jan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this reviewResponded 29 April 2014

Dear TripAdvisor User,

Thank you very much for having taken the time to rate your last stay at Park Hyatt Hamburg on TripAdvisor.com. We were pleased to read that you enjoyed your stay at our hotel and appreciate your comments about the location and the facilites of our hotel as well as the customer service.

We look forward to welcome you back in the near future.

Best regards,

Tashi Takang
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2014

It's a very nice hotel located with direct access to on of the main the shopping streets - so no long walks back to the hotel for a break. There is a very nice spa area and pool in the basement - a must when you have kids. Ala carte breakfast with warm dishes made to order - not just buffet food.

  • Stayed: April 2014, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hyatt Hotels
Thank JoergenV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this reviewResponded 29 April 2014

Dear TripAdvisor User,

Thank you very much for having taken the time to share the experience of your stay at Park Hyatt Hamburg on TripAdvisor.com. We were pleased to read that you enjoyed your last stay at our hotel and appreciate our location in the city centre of Hamburg as well as the spa area of our hotel.

We look forward to welcome you and your family back to Park Hyatt Hamburg in the near future.

Best regards,

Tashi Takang
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014

I came to know about this hotel (few years back) thanks to trip advisor, and since then, I became a regular guest of this hotel, and I am really happy with the fantastic treatment of the hotel's employees.

I have been staying few times in the hotel, and each time my experience gets better, thanks to proper training, and of course the culture of what I call german perfection.

I would like to pay special thanks to all reception team with their excellent job and great smile.

I will definitely suggest this hotel to anyone planning to visit this amazing city, and meet its nice and polite people.

Thanks Park Hyatt Hamburg, I will always visit this beautiful city, and for sure will be again your guest :)

all the best.

  • Stayed: December 2013, travelled with family
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Thank Alhouri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this reviewResponded 29 April 2014

Dear TripAdvisor User,

I would like to thank you personally for having taken the time to share your extensive feedback about our hotel. We highly appreciate it and would like to thank you for your loyality.

Thank you also very much for your lovely comment about our Front Desk team, it will be a great pleasure to share your kind words with them.

We look forward to welcoming you in the near future!

Best regards,

Tashi Takang
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014

We liked our stay Food was great Service provided was excellent Staff are sooooo good, kind and professional The only thing need improvement is house keeping is not park hyatt level Bed are too small We highly recommended this hotel to other travelers Location is very good

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Turki A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this reviewResponded 29 April 2014

Dear TripAdvisor User,

Thank you very much for the positive rating of our hotel. I was delighted to read that you enjoyed your stay with us and appreciate your kind words about our team. Thank you also very much for your comment about our housekeeping. I have already addressed this point within the responsible manager in order that corrective action can be taken.

We look forward to welcoming you again in the future.

Best regards,

Tashi Takang
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hyatt Hamburg

Address: Bugenhagenstrasse 8, 20095 Hamburg, Germany
Region: Germany > Hamburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Hamburg
#2 Business Hotel in Hamburg
#2 Spa Hotel in Hamburg
#3 Romantic Hotel in Hamburg
#3 Luxury Hotel in Hamburg
Price Range: £160 - £470 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Hyatt Hamburg 5*
Number of rooms: 281
Official Description (provided by the hotel):
Park Hyatt Hamburg is located in the historic Levantehaus building near Moenckebergstrasse shopping street offering 252 luxurious rooms and suites. The hotel features Hamburg's maritime legacy as well as contemporary design and amenities. A 1,000 sq m area is dedicated to wellness at Club Olympus Spa & Fitness featuring a 20 m pool, a sauna, a Sanarium, a steam bath, a whirlpool, a fully equipped fitness centre and a yoga studio. ... more   less 
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Also Known As:
Park Hyatt Hamburg Hotel Hamburg
Hyatt Hamburg
Hamburg Hyatt

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