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“Excellent Hotel”
Review of Park Hyatt Hamburg

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Park Hyatt Hamburg
Ranked #4 of 317 Hotels in Hamburg
Certificate of Excellence
Jakarta, Indonesia
2 reviews
“Excellent Hotel”
Reviewed 22 May 2014

We checked in for 3 nights, loved it, fantastic bathroom. Delicious breakfast in and apple restaurant, best ever menu available !. Great location, surrounding by shopping place, you just walk there, it very close!. Everything is just perfect there !

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Handi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review, 28 May 2014
Dear TripAdvisor User,

Thank you very much for your very positive feedback. We were delighted to read that you enjoyed your stay with us and liked our breakfast buffet at the Apples restaurant and the location of our hotel.

We look forward to welcome you back in the future.

Best regards,

Tashi Takang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,306 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (104)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Hong Kong, China
Level Contributor
213 reviews
167 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
Reviewed 22 May 2014

It is seldom that I can give a perfect score to a hotel, though this one deserves it. We stayed there for one night to visit Miniatur Wunderland. We checked in in the late afternoon after arriving by train. 5 minutes walk from the main railway station. You enter into a classical, very stylish building with wonderful elevators. Check in is smooth, the room is very spacious with very fast internet, B&O television, bathroom with bath and shower. All in excellent condition.

The exec lounge is also very stylish with a good selection of food during cocktail hour. Check out was also very smooth. I do not have to be often in Hamburg, otherwise they would definitely see me back. Strongly recommended !

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tk100964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review, 23 May 2014
Dear TripAdvisor User,

Thank you very much for your very positive feedback. I was delighted to read that you enjoyed your stay with us and I would personally like to thank you for having taken the time to share your experience of your last stay at Park Hyatt Hamburg.

Our guests’ satisfaction is what motivates our team to keep on providing outstanding service and offering such personal attention to our guests. So, you can be sure that I will share your appraisal with my colleagues.

We look forward to welcoming you back to our hotel!

Best regards,

Tashi Takang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hannover, Germany
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 May 2014

The hotel has lovely location. It is situated near the train station but is quiet. It is located inside the old town, 100 meters to U-Bahn. The hotel has excellent service, facilities, restaurant, bar, pool, free Wi-Fi internet etc. Highly recommended.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Alexander P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review, 28 May 2014
Dear TripAdvisor User,

Thank you very much for your very good rate and for recommanding our hotel to the user of TripAdvisor.com. We highly appreciate it and we look already forward to welcoming you back very soon.

Best regards,

Tashi Takang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 19 May 2014

I stayed at the Hyatt in Hamburg on a recent work trip. Unfortunately, I was only there for one and so didnt get to experience all that was on offer. The staff were all very friendly and It could possibly have been the quickest check-out I ever experienced, very polite and professional. The room was beautiful, large comfy bed, heatyed floor in the bathroom and nice walk in shower. I would definately stay again (for a special occasion) as this would not be within my usual hotel budget.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Lorna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review, 28 May 2014
Dear TripAdvisor User,

Thank you very much for having taken the time to share the experience of your stay at Park Hyatt Hamburg. I was pleased to read that you enjoyed your stay with us and appreciate your comments about our front office team as well as the interior of our guest rooms.

We look forward to welcoming you again in the future.

Best regards,

Tashi Takang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belmont, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 May 2014

We visited Hamburg for the first time and our travel agent (yes, we do use a travel agent and she is very helpful!) put us in the Hyatt. I worked out very well and we were able to see and do many things. A very helpful staff.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank RobertM1938
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review, 28 May 2014
Dear TripAdvisor User,

Thank you very much for having taken the time to rate Park Hyatt Hamburg. We are very glad, that your travel agent has chosen our hotel for you visit in Hamburg and we are pleased to read that you enjoyed your stay with us.

We look forward to welcome you back at our hotel in the future.

Best regards,

Tashi Takang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southern UK
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 16 May 2014

We had an overnight stay in Hamburg after disembarking from a Cunard cruise. The cruise ship docked early and we arrived at the hotel around 9.30am to be greeted by a very warm welcome, our room available for early check-in and the receptionist taking the time to show us the hotel facilities.

The room was large and comfortable with excellent facilities. The hotel location itself is above a shopping centre and in the centre of the commercial district; ideal if you're in Hamburg to browse the stores. It's also a short walk to the central station. Just don't visit on a Sunday because almost all the shops and cafes are closed on Sundays!

If I have to make a suggestion for improvement, the evening turndown service was a bit lacklustre - the duvet was just pulled onto the bed; no tucking, folding or neatness.

But overall, we were very impressed. The concierge and porters were also very helpful and attentive. This hotel sets the standard for a warm welcome.

Room Tip: We had a room overlooking the front shopping street. I think there might be rooms overlooking a cen...
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OldWorldCharm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review, 23 May 2014
Dear TripAdvisor User,

Thank you very much for having taken so much of your valuable time to post your comments about your recent stay at Park Hyatt Hamburg. I was delighted to read that you enjoyed your stay with us and liked our guest rooms as well as our facilities.

I regret that you were not satisfied with our turn down service in the evening and would like to apologise for any inconvenience caused. I have already addressed these points within the housekeeping team in order that corrective action can be taken.

We look forward to welcoming you again in the future.

Best regards,

Tashi Takang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gothenburg, Sweden
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 May 2014 via mobile

Friendly and correct staff. Good breakfast, they will bend backwards to provide what you ask fore. Rooms are a bit dated but the beds are good. Wifi a bit slow but you can many devices connected at the same time. Tv to small to be enjoyed.

Stayed May 2014, travelled on business
Helpful?
1 Thank Tbergma3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review, 16 May 2014
Dear TripAdvisor User,

Thank you very much for having taken so much of your valuable time to post your comments about your recent stay at Park Hyatt Hamburg. We were pleased to read that you liked our breakfast at the Apples Restaurant and the friendliness of our team. Thank you very much for your comment about the internet connection, I have address this issue already with our IT manager.

We look forward to welcoming you back at Park Hyatt Hamburg in the future!

Best regards,

Tashi Takang
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hyatt Hamburg

Property: Park Hyatt Hamburg
Address: Bugenhagenstrasse 8, 20095 Hamburg, Germany
Region: Germany > Hamburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Hamburg
#2 Spa Hotel in Hamburg
#2 Business Hotel in Hamburg
#3 Romantic Hotel in Hamburg
#3 Luxury Hotel in Hamburg
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Park Hyatt Hamburg 5*
Number of rooms: 281
Official Description (provided by the hotel):
Park Hyatt Hamburg is located in the historic Levantehaus building near Moenckebergstrasse shopping street offering 252 luxurious rooms and suites. The hotel features Hamburg's maritime legacy as well as contemporary design and amenities. A 1,000 sq m area is dedicated to wellness at Club Olympus Spa & Fitness featuring a 20 m pool, a sauna, a Sanarium, a steam bath, a whirlpool, a fully equipped fitness centre and a yoga studio. ... more   less 
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Also Known As:
Park Hyatt Hamburg Hotel Hamburg
Hyatt Hamburg
Hamburg Hyatt

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