The Hyatt Hamburg is truly a wonderful hotel. There's a quiet elegance about it that makes for a very comfortable stay.
The rooms are incredibly large for a downtown hotel. The bed is comfortable with luxurious linnen, the bathroom has a closed off toilet area, a separate shower and bathtub and the amenities are high-end.
The TV is rather small for the size of the room, but being able to play your iPhone music via the TV's speakers is great. The wifi worked well.
The gym is complete and the pool, jacuzzi, and saunas are very well designed and useful.
Yet for all my enthusiasm, I found the front office staff sloppy. On arriving at my room after check in, I felt silly not being able to open the room and wondered what I was doing wrong. It turned out that the staff had written down the wrong room number in the card holder, so I was trying to get into the wrong room. On checking out I discovered another mistake just on time, which could otherwise have cost me a lot of problems, if not money. In both cases the apologies for the errors were hardly forthcoming, as if nothing had happened. This is truly disappointing as the facilities, rooms and general atmosphere of the hotel is outstanding.
- Official Description (provided by the hotel):
- Park Hyatt Hamburg is located in the historic Levantehaus building near Moenckebergstrasse shopping street offering 252 luxurious rooms and suites. The hotel features Hamburg's maritime legacy as well as contemporary design and amenities. A 1,000 sq m area is dedicated to wellness at Club Olympus Spa & Fitness featuring a 20 m pool, a sauna, a Sanarium, a steam bath, a whirlpool, a fully equipped fitness centre and a yoga studio. ... more less
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- Also Known As:
- Park Hyatt Hamburg Hotel Hamburg
- Hyatt Hamburg
- Hamburg Hyatt