Great hotel in a great location. We stayed in two different rooms— a club room on the club floor and a suite on the third floor. The club room was, admittedly, quite a bit smaller than the pictures on the Hyatt website but the suite was lovely. Even had a library in it! Amazing. Loved our experience in the club lounge too and had great service there in the evenings.
The staff was great and very helpful at this hotel. It's a very beautiful property in a perfect location (though don't forget to venture over to St. George if you're staying here... we were at another hotel in St. George for two nights and so glad because it introduced us to another great area of Hamburg we might not have seen if we had only been at the Park Hyatt).
Spa is great. My wife and I both got massages that were fabulous. Spa facilities are amazing. Having a pool in a city hotel is a big plus and pretty rare.
Definitely 5 stars for a 5 star property.
But two small criticisms (though I still give them 5 stars as I don't want to miss the forest for the trees like many hotel reviews)....
1.) We ordered ice twice and it took over 20 minutes each time. One time took about 40 minutes and I had to call down again and remind them. No apology given....
2.) In breakfast at Apples (which was generally great), ordered Eggs Benedict twice and received eggs that were almost hard-boiled both times. Someone's over-poaching the eggs! :) The breakfast atmosphere is slightly chaotic so this probably fed to the poor delivery.
- Official Description (provided by the hotel):
- Park Hyatt Hamburg is located in the historic Levantehaus building near Moenckebergstrasse shopping street offering 252 luxurious rooms and suites. The hotel features Hamburg's maritime legacy as well as contemporary design and amenities. A 1,000 sq m area is dedicated to wellness at Club Olympus Spa & Fitness featuring a 20 m pool, a sauna, a Sanarium, a steam bath, a whirlpool, a fully equipped fitness centre and a yoga studio. ... more less
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- Also Known As:
- Park Hyatt Hamburg Hotel Hamburg
- Hyatt Hamburg
- Hamburg Hyatt