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“Great use of points”

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Hamburg Marriott Hotel
Ranked #54 of 319 Hotels in Hamburg
Alabama
Level 6 Contributor
124 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Great use of points”
Reviewed 29 June 2012

What a wonderful surprise to arrive and learn that the room we had booked with Marriott Points had been upgraded to the Club level.The room was spacious, the service outstanding and the location was in the center of the fashion district,across the street from "Channel".Would definitely stay again.

  • Stayed June 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Sonny844
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,077 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (94)
Date | Rating
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  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
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English first
United Kingdom
Level 5 Contributor
64 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 27 June 2012

We stayed here for a long weekend. We were more than happy with what we found. The room was spacious, clean and well equipped.

The Hotel has a nice swimming pool, Bar, Restaurant, though the latter were expensive so we didn't use them.

The location is good, very central being about 200M from the end of the Alster lake. Very convenient for shops and restauants.

The staff were very friendly and helpful.

We were here as part of a package deal including flights so the price was very good for such a good Hotel, normally it would be fairly expensive.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank rain_magnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nyon, Switzerland
Level 5 Contributor
71 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 24 June 2012

The room are large, clean and well maintained. The bed as usual very comfortable. The surprised was that you have to fill the MiniBar your self. Yon don't have even a bottle of water in the room. You have to buy your drinks at the desk front which a low level of service if you compare with few years ago and the price is even more expensive. Despite this the Hotel is very central with a parking. Dinner and breakfast are good and the piano bar or the terrasse if you are lucky with the weather very relaxing.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vincetraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford.UK
Level 4 Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 June 2012

We spent two nights after our Crystal cruise.Room was on the fourth floor and very quiet although we were near the lifts.
Breakfast was included and was more than adequate.Front desk staff very helpfull and polite.Near to the center of Hamburg with a nice walk yet far enough away for peace and quiet.
Would stay again .

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OldseadogOxford_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 5 Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 10 June 2012

This is a good Marriott standard hotel. We stayed on the 5th floor (executive level) which gives you free internet and access to the lounge which is well stocked with free drinks and snacks (cakes in the afternoon and light snacks and wine in the evening). It is also very nice to have a quiet breakfast there (the room only has about 8 tables). For those reasons I would opt for the executive level package over standard again.
Next time I would request non-connecting room however as one morning we got woken up early by the children staying next door. The sound proofing for the connecting rooms is not good enough!
Furthermore the house keeping service tried to come and clean our room at 9.30am on a Sunday-so do remember to put out the do not disturb sign if you want to sleep. Also the room doors are heavy and people slam them shut which is noisy and did wake me few times-I would ask for end of the hall room if possible.
Another issue was that I ordered newspaper and out of the three mornings I only received them once despite reminding reception for the second time.
The cleaning of the rooms was fine but they should dust more diligently.
The water in the pool was colder than I would expect-perhaps temperature intended for "serious" swimming rather than just lazing about. The saunas are separate for men and women so we couldn't go together but over all the leisure facilities looked nice and clean.
The location is fantastic-walking distance to all major tourist locations and near to some nice restaurants.

Room Tip: ask for non-connecting room
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beehappybe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin, Germany
Level 5 Contributor
56 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 June 2012

Over the years I have stayed many times at this Marriott Hotel and I love the the nice spacious and clean rooms.
But this time the air condition did not work properly. My room was overheated and I had no chance to fix it.
The location is absolutely perfect for a walk in the city of Hamburg - you are just in the middle of everything!
I also highly recommend the restaurant for a nice dinner and a fantastic breakfast. The piano bar with the friendly staff is a great place to finish the day.

But I noticed one big change which I really don't like, especially not in a 4 star hotel...
Marriott has decided to eliminate the refrigerators and the drinks from all the rooms, so if you would like to have something you must go down to the front desk where you can buy drinks and snacks.
That is definitely a huge lack of service and makes you feel like all the guests would act with evil intend and trying to steal.
That's my reason to just give a 3 star rating instead of 4.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Route66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 6 Contributor
265 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 3 June 2012

this is a very good business hotel and I enjoy staying here when in hamburg. it is located centrally in Hamburg just 5 minutes walk from the pedestrian zone. the rooms are good size and clean, television is flatscreen and has many foreign channels to chose from. the breakfast is excellent with one of the best selection of foods you can find anywhere. the only small complaint i would have is that there is no wife in the rooms.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank timetraveller64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hamburg Marriott Hotel

Property: Hamburg Marriott Hotel
Address: ABC-Str. 52, 20354 Hamburg, Germany
Region: Germany > Hamburg > Neustadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#36 Family Hotel in Hamburg
#36 Business Hotel in Hamburg
#43 Luxury Hotel in Hamburg
#63 Romantic Hotel in Hamburg
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hamburg Marriott Hotel 5*
Number of rooms: 278
Official Description (provided by the hotel):
The Hamburg Marriott Hotel is located in the heart of a charming seaport, making us a popular downtown Hamburg Germany hotel. Our central Hamburg hotel is near famous attractions, cultural landmarks, prestigious businesses, and electric nightlife. ... more   less 
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Also Known As:
Marriott Hamburg
Hamburg Marriott

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