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“Lovely atmospheric hotel”

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Hotel Atlantic Kempinski Hamburg
Ranked #16 of 318 Hotels in Hamburg
Certificate of Excellence
Nottingham
Level Contributor
132 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Lovely atmospheric hotel”
Reviewed 16 April 2014 via mobile

We stayed here for a couple of nights having got a special deal. The hotel is beautiful and the staff are welcoming. The room was huge and overlooked the courtyard. The room had all the things you would expect in a 5 star hotel. My husband says the pool was fantastic. Well worth visiting. Didn't try the food there as we couldn't afford it but am sure it was excellent. The only con is that in the photos, it looks like the hotel is actually on the lake but it isn't. There is a main road in front of it. Our 10 year old loved the hotel too.

Stayed April 2014
Helpful?
Thank NCCNottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,080 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (107)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
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English first
London, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 April 2014 via mobile

We have stayed at this hotel a few times and since it has been completely modernised with beauty centre, swimming pool and cigar lounge is fast becoming my husband's favourite. When I shop he can relax in either. Excellent food, service, beautiful suites and good situation . Highly recommend it

Stayed September 2013
Helpful?
Thank INGRID K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Horsens, Denmark
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 April 2014

Very beautiful and luxurious hotel in the heart of Hamburg. Kempinski is located close to the main shopping street, Mönckebergstrasse.

Breakfast was wonderful, and the rooms were very clean, comfortable and spacious. One bad thing though - the internet wasn't working properly.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anonymis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 April 2014

This place has huge, luxurious rooms at a very reasonable price in easy walking distance to the shopping district and central train station. The mini bar and restaurant are a bit pricey but there are plenty of local shops including grocery shops in the central train station (I know right but true). I would definitely stay here again.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank txbry0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Struer, Denmark
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 April 2014

I have stayed here several times, and consistently experience 5-star service and facilities. The staff provides personalized service without overdoing it. The rooms, furnishings, and facilities are top-notch.

I was particularly impressed by the rack of real honeycomb in the breakfast buffet; I have yet to experience that at another venue.

Parking is a bit pricey, but this is to be expected in the city. The valet / doorman service at the main entrance is always attentive and swift, greeting me by name when I returned in the evening on more than one occasion.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rheinberg, Germany
Level Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 31 March 2014

My wife and I stayed in the Atlantic Kempinski Hotel for three nights from March 02nd – 05th 2014.

My impression of the hotel is ambivalent if not disappointing in some way.

Of course the Atlantic Kempinski is a neat and well-kept hotel of a superior standard which allows a pleasant stay in a central location of Hamburg and a peaceful sleep as well.

But there is already something to criticize in my opinion.

Our 2nd floor room overlooked a courtyard with a ruined wall next to it and behind that the back of a run-down social housing block. Really not a nice view and something that one does
not expect in a first class Grand Hotel.

Another thing is the not well-planned room equipment. Our suite had a separate living room and bedroom but the mini-bar and the coffee maker were installed in the closet in the bedroom. That would have been definitely better placed in the living room were we especially have missed any decoration. There was a lot of empty space and therefore the room seemed uncomfortable. Positively is the Bose docking station to mention.

The bathroom was equipped normally but nothing special.

Overall, the accessories were less than usual. No disposable nail file, no shoe shine ... The coffee maker was not filled with water at our arrival and the Nespresso cabs were very limited.

Because we are smokers it was important for us that the hotel has a smokers lounge next to the bar. Unfortunately this room was a disgrace. It has no ventilation. To refresh the air in the room the terrace door had to be opened and this is possible only for a short time in winter. For this reason, the room has smelled so strongly of stale smoke that you could not sit there - even as a smoker.

Also the staff at the reception was a little too professional and therefore less friendly than I am used to in Hotels worldwide.

In my opinion, a hotel that leaves room for improvement - especially in the luxury level.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ralfcho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
131 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 30 March 2014

The hotel is a short walk from the main station, and is located near the Outer Alster Lake.

We arrived early and our room was not available. Our bags were deposited and we returned around 3 hours later. When we returned, the reception staff remembered our names, and finalised check in. We were ushered to Dirk, the concierge, who briefly highlighted key areas to visit an eat, and provided a map - and didn't mention any hosted tours.

The room was spacious, beautifully decorated, and airy. The bathroom was decorated with marble, with high quality finishings, thick, fluffy towels and bathrobes. The AC was adequate for January weather, and the wifi connection good. A double bed with two duvets ensured a good night slerp, without having to wrestle for the covers.

The hotel is in a quiet location, but a 10 min walk there are plenty of options.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aw2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Atlantic Kempinski Hamburg

Property: Hotel Atlantic Kempinski Hamburg
Address: An der Alster 72 - 79, 20099 Hamburg, Germany
Phone Number:
Region: Germany > Hamburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Hamburg
#7 Spa Hotel in Hamburg
#9 Family Hotel in Hamburg
#11 Romantic Hotel in Hamburg
#13 Luxury Hotel in Hamburg
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hotel Atlantic Kempinski Hamburg 5*
Number of rooms: 221
Official Description (provided by the hotel):
Ultimate standard in service and comfort. For most demanding travellers, a first-class standard in living comfort is just as important as a perfect individual service. This is what the Hotel Atlantic Kempinski Hamburg stands for. For more than 105 years. ... more   less 
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Also Known As:
Kempinski Atlantic Hotel Hamburg
Hamburg Kempinski Atlantic Hotel

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