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“Beautiful decor and great pool”

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Hotel Atlantic Kempinski Hamburg
Ranked #24 of 321 Hotels in Hamburg
Certificate of Excellence
Reviewed 6 May 2014

This was a great choice for us. The rooms were comfy, clean and beautiful. The pool was big enough to swim a few laps and there was an infrared sauna that did magic for my sore back. The location is quiet although walking distance from the main train station. Across street is the lake and a pier, where the ferry takes you into the bustling shopping district.

  • Stayed: May 2014, travelled with family
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1  Thank anitaiwase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 18 April 2014

I recently spent 4 nights in the Hotel Atlantic Kempinski in Hamburg Germany. This hotel is absolutely everything you would want in a hotel! Clean, roomy, dedicated to perfection! The staff will do anything to help a guest without a second thought. A quick story that epitomizes this dedication to perfection:

I am at the lobby bar having a great German beer and I took to watching one of the barmen behind the bar. Each time he had an order for a beer, he would pick up a glass and hold it to the light while slowly rotating it in his fingers. Once he was sure that there were no fingerprints, smudges, or anything other than a pristine sparkle, he would pour the beer from the tap. This was consistently done in a series of draws so as to fill the glass and leave just the perfect amount of foamy head on the top. This was followed by another inspection of the glass to make sure there were no dribbles of beer. With this done, he would nod in satisfaction to himself and either serve the beer to his customer, or place it on the tray for one of the waitresses. I watched him in fascination for at least 1/2 hour and every glass was done exactly the same way, with the same dedication to perfection. I finally asked him his name. He replied Julian Wiener. I told him I had been watching him and asked about his aim for perfection. He replied that when a customer comes to the bar, it is his responsibility to make sure there are no reasons to detract from the greatness of "His" hotel.

If there are other General Managers who are reading this review, Julian's attitude is what all staff members should strive for! It does make a difference.... a BIG difference! Anyone visiting the Hotel Atlantic Kempinski should have a beer at the lobby bar, and ask for Julian Wiener.

And to Julian....Keep up the GREAT WORK!

Room Tip: No need for a tip...They are ALL wonderful!
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  • Stayed: April 2014, travelled on business
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4  Thank Rick P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2014 via mobile

We stayed here for a couple of nights having got a special deal. The hotel is beautiful and the staff are welcoming. The room was huge and overlooked the courtyard. The room had all the things you would expect in a 5 star hotel. My husband says the pool was fantastic. Well worth visiting. Didn't try the food there as we couldn't afford it but am sure it was excellent. The only con is that in the photos, it looks like the hotel is actually on the lake but it isn't. There is a main road in front of it. Our 10 year old loved the hotel too.

Stayed: April 2014
Thank NCCNottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2014

We have stayed at this hotel a few times and since it has been completely modernised with beauty centre, swimming pool and cigar lounge is fast becoming my husband's favourite. When I shop he can relax in either. Excellent food, service, beautiful suites and good situation . Highly recommend it

Stayed: September 2013
Thank INGRID K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2014

Very beautiful and luxurious hotel in the heart of Hamburg. Kempinski is located close to the main shopping street, Mönckebergstrasse.

Breakfast was wonderful, and the rooms were very clean, comfortable and spacious. One bad thing though - the internet wasn't working properly.

  • Stayed: January 2014, travelled with family
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Thank Anonymis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2014

This place has huge, luxurious rooms at a very reasonable price in easy walking distance to the shopping district and central train station. The mini bar and restaurant are a bit pricey but there are plenty of local shops including grocery shops in the central train station (I know right but true). I would definitely stay here again.

  • Stayed: April 2014, travelled as a couple
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Thank txbry0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2014

I have stayed here several times, and consistently experience 5-star service and facilities. The staff provides personalized service without overdoing it. The rooms, furnishings, and facilities are top-notch.

I was particularly impressed by the rack of real honeycomb in the breakfast buffet; I have yet to experience that at another venue.

Parking is a bit pricey, but this is to be expected in the city. The valet / doorman service at the main entrance is always attentive and swift, greeting me by name when I returned in the evening on more than one occasion.

  • Stayed: February 2014, travelled on business
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Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Atlantic Kempinski Hamburg

Address: An der Alster 72 - 79, 20099 Hamburg, Germany
Phone Number:
Region: Germany > Hamburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Hamburg
#9 Spa Hotel in Hamburg
#11 Romantic Hotel in Hamburg
#20 Luxury Hotel in Hamburg
Price Range: £143 - £309 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Atlantic Kempinski Hamburg 5*
Number of rooms: 221
Official Description (provided by the hotel):
Ultimate standard in service and comfort. For most demanding travellers, a first-class standard in living comfort is just as important as a perfect individual service. This is what the Hotel Atlantic Kempinski Hamburg stands for. For more than 105 years. ... more   less 
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Also Known As:
Kempinski Atlantic Hotel Hamburg
Hamburg Kempinski Atlantic Hotel

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