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“Beautiful classic hotel”

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Hotel Atlantic Kempinski Hamburg
Ranked #16 of 318 Hotels in Hamburg
Certificate of Excellence
Jersey City, New Jersey
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Beautiful classic hotel”
Reviewed 30 July 2014

This hotel is absolutely beautiful, and the staff could not be more helpful and courteous. Staff members went above and beyond to make us comfortable and helped us locate luggage lost at the airport. The rooms were large and comfortable, pool is wonderful, food delicious. Only complaint was that the free basic wi-fi was quite slow. Faster service could be purchased.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Detgen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,082 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (107)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Marlow, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 July 2014 via mobile

I was working in Hamburg and fell ill with Peritonitis. I needed a Hotel to stay at before being allowed to fly back to the UK. By sheer luck my wife and I decided to stay here. What a fantastic Hotel. All of the staff were so friendly and understanding and could not have done more to help us to make our stay such a pleasure. The Food was superb and Room Service was a great treat too. Thank you to everyone for helping with my recovery

Stayed July 2014, travelled as a couple
Helpful?
2 Thank Michael N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 23 July 2014

I stayed at the hotel for four days when attending an international conference. Old fashioned, with an evident maritime influence in every corner of the hotel.The experience was superb and I would definitively recommend it to anyone visiting Hamburg. There is an excellent restaurant and a very pleasant bar. Regarding the SPA facilities, I only used the pool and the experience was very good. All the staff was really nice and helpful.

  • Stayed June 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank BarcelonaTourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salisbury
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 July 2014

Make sure you get a room on an upper floor. We were first put in a room on the third floor that overlooked the garden, but all we saw was the roof. We then went to the 8th floor on the street side and really had a nice view. The rooms are clean comfortable but small. No place to put the suitcases. The staff was friendly. The train station is close and a lot of good restaurants.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Kathy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bournemouth
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 21 July 2014

This hotel is ideally located for most places of interest. My room (144) was just barely acceptable sizewise but well appointed. The service throughout the hotel was excellent as was the food. Here you will find German hospitality and service at its best.

Room Tip: Room 144 on the small size. Room 143 larger
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  • Stayed July 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
1 Thank GerryTYM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide
Level Contributor
116 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 7 July 2014

We had a few days in the Europaischerhof Hotel opposite the railway station (see separate review) because we couldn't initially get into this one. So much was happening in Hamburg with Harley Davidson Rally and Mercedes Convention (not sure whether the two are compatible).
This refurbished 100 year old hotel is not cheap but still worth the money. Try a few hotel sight because friends staying at the hotel got a better deal on the net than we did.

Rooms are a generous size. Bathrooms are a generous size (double basins). Just love the waterfall style shower.
Free wifi (at last). Last visit it was at cost. It works very well.
Separate lounge area with second TV.
Capsule coffee machine.

Staff are friendly and helpful. Although I was a bit cheesed off when I got to New York and found out I had left my Amex Card at reception when I had checked out. My fault though!

I look forward to coming back next time in Hamburg. If you get the chance give this hotel a try, you will love it.

Room Tip: Exterior rooms with a view of the Alster are likely to be more noisy. It may be a price you will pay...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank peterperfect2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Budapest, Hungary
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 July 2014

I spent there 2 nights and liked the traditional style and the good quality of the interieur and the spaces in the whole house, not just in common aeras, but in the room as well.
Only one thing disturbed me a little, the smell of old smoke in the lobby, probably from times when was allowed to smoke. They should do something with this..But anyway, the house and the stuff is great...

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ivanbacsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Atlantic Kempinski Hamburg

Property: Hotel Atlantic Kempinski Hamburg
Address: An der Alster 72 - 79, 20099 Hamburg, Germany
Phone Number:
Region: Germany > Hamburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Hamburg
#7 Spa Hotel in Hamburg
#9 Family Hotel in Hamburg
#11 Romantic Hotel in Hamburg
#13 Luxury Hotel in Hamburg
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hotel Atlantic Kempinski Hamburg 5*
Number of rooms: 221
Official Description (provided by the hotel):
Ultimate standard in service and comfort. For most demanding travellers, a first-class standard in living comfort is just as important as a perfect individual service. This is what the Hotel Atlantic Kempinski Hamburg stands for. For more than 105 years. ... more   less 
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Also Known As:
Kempinski Atlantic Hotel Hamburg
Hamburg Kempinski Atlantic Hotel

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