The Best Western Plus Hotel St. Raphael is a very nice hotel with a professional staff who seem to take their jobs seriously. The hotel is very clean and nicely appointed. The front desk service was efficient and friendly. They even asked us which language we preferred---which we appreciated since we both speak German and were looking forward to using it while on vacation. (We have found that in Germany, the locals will more often than not prefer to use their English, especially once they realize that you are an American). They never attempted to speak to us in English at the Best Western in Hamburg once we confirmed our preference to use the German language. It was a nice change of pace. I would give the service at this hotel an A+. Everything was handled with total professionalism. While the hotel is within easy walking distance of the train station and numerous restaurants, one evening we chose to stay in and actually dine at the hotel. We were very pleasantly surprised. Again, the service was impeccable and the food delicious. I enjoyed a salmon tar-tar and a bowl of French onion soup with bread. I even ordered an American cocktail (a Manhattan, up) and they took the order and made the drink as if it were something they do everyday. I only mention this because I've ordered Manhattans in many places around the world, and few bartenders know what they are. The hotel is cosmopolitan as is the neighborhood. I would definitely stay here again!
- Official Description (provided by the hotel):
- Best Western Plus Hotel St. Raphael is a luxury hotel right in the city centre, ideal for a business trip, city break or your family holiday. It is just a short walk to the main shopping district, many local attractions and the main train station. All 112 rooms feature unique and comfortable decor and timeless elegance. Savour a culinary experience in our restaurant. And after a long day, enjoy a drink in our "Captain's Corner" bar, or unwind in our sauna high above Hamburg's rooftops. One conference room with plenty of natural daylight will hold up to 40 people. ... more less
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- Also Known As:
- Best Western St Raphael
- Best Western Hamburg
- Hamburg Best Western
- Best Western Hotel Hamburg