We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
US$212
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$192
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$121
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$114
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
ARCOTEL Onyx(Hamburg)
Book now, pay at stay
US$99
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Room Service
US$147
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$138
NH Hotels
View Deal
Certificate of Excellence
  • Free Wifi
  • Room Service
US$119
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$101
HIExpress.com
View Deal
  • Free Wifi
  • Breakfast included
East Hamburg(Hamburg)
US$241
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$144
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Generator Hostel Hamburg(Hamburg)(Great Value!)
US$81
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$43
Agoda.com
View Deal
  • Free Wifi
  • Bar/Lounge
The Madison Hamburg(Hamburg)
US$174
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$163
Official Site
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$105
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$99
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
Park Hyatt Hamburg(Hamburg)
Free cancellation until 26/07
Book now, pay at stay
US$328
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$262
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Reviews (463)
Filter reviews
463 results
Traveller rating
94
251
89
20
9
Traveller type
Time of year
LanguageAll languages
More languages
94
251
89
20
9
Show reviews that mention
All reviewsnice hoteleasy transfertrouser pressshower caplong weekend in hamburgnice bar areaclean roomsminute walkroom facingeach morningconvenient locationnice sizecity breakhotel roombed was comfortablemini barfree wifi
Filter
Updating list...
2 - 7 of 463 reviews
Reviewed 10 June 2018 via mobile

Such a lovely place
With good and soft linen
With a big and freshly made breakfast
Close proximity to the train station why 4 and not 5? Well the room is a bit tiny and the neighborhood is nothing to write home about

Stayed: June 2018, travelled as a couple
Thank Eli S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
straphael1, Direktionssekretärin at Best Western Plus Hotel St. Raphael, responded to this reviewResponded 4 weeks ago

Dear Eli S.

thank you very much for your nice assessment. We are happy that you enjoyed your stay.
Looking forward to welcome you again soon.

Kind regards,

Britta Mietzner
Director´s secretary

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2018 via mobile

Stated a night in Hamburg at this Best Western hotel following a 3 night cruise on the QM2. Easy transfer from port to main rail station and then a short and very straightforward walk to hotel. Friendly reception team, stored bags while we wandered off, returned a little after 1500 to retrieve bags and access room - all very smooth. Pleasant, functional and clean room, good shower & bathroom. Asked for a recommendation for dinner (their restaurant was closed that evening) and went to a local Portuguese, Vasco da Gama’s, reasonable meal at a decent price, save for the bottled water. Easy checkout from the hotel the following morning, back to rail station for simple 35 min trip to Hamburg airport. All-in-all a good stay in a lovely city - we will return, and to this hotel too, a good find and so easy for everywhere.

Stayed: May 2018, travelled as a couple
1  Thank KDearing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
straphael1, Direktionssekretärin at Best Western Plus Hotel St. Raphael, responded to this reviewResponded 6 June 2018

Dear KDearing,

thank you very much for your nice assessment. We are happy that you enjoyed your stay at our hotel and are looking forward to welcome you again soon.

Kind regards,

Britta Mietzner
Director´s secretary

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2018 via mobile

Nice small hotel with very convenient location. Clean rooms with adequate space. A bit oldfashioned overall. Very versatile breakfast, but a bit pricy one. Service pretty ok for german standards. Recommended.

Stayed: May 2018, travelled as a couple
Thank TeroLohja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
straphael1, Direktionssekretärin at Best Western Plus Hotel St. Raphael, responded to this reviewResponded 24 May 2018

Dear TeroLohja,

thank you very much for your nice assessment.
We are happy that you enjoyed your stay.
Looking forward to welcome you again soon.

Kind regards,

Britta Mietzner
Director´s secretary

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2018

The check-in was very smooth and the person at reception was nice and helpful. The restaurant personnel is the best,extremely respectuous and nice, food is OK. The room is nice, there is some noise if you're facing the main street, but not as much as you'd expect. Ask for a room facing the back (the parking) if you want more quiet. The only problem is that I couldn't see clearly from the booklets in the room if room service/ brekfast room service were available, probably not. But I'm not sure.

Room Tip: Ask for room faing the parking/ the back
  • Stayed: February 2018, travelled on business
    • Value
    • Location
    • Service
Thank Diana N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
straphael1, Direktionssekretärin at Best Western Plus Hotel St. Raphael, responded to this reviewResponded 21 March 2018

Dear Diana N,

Thank you very much for your nice assessment. We are happy that you enjoyed your stay and had a good time in Hamburg.
Looking forward to welcome you again soon.

Kind regards,

Britta Mietzner
Director´s secretary

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2018 via mobile

We had are flight cancelled due to snow so I rang up the hotel to ask for any information on changing dates later in the year was told not are problem you'll have to ask your travel insurance to cover it yes same sernrio you'll have to ask your hotel to rebook your dates but they won't so £550 lost and nothing to show for it,they'll take your money but won't help out in any way!!

Stayed: March 2018, travelled with friends
Thank markwba1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
straphael1, Direktionssekretärin at Best Western Plus Hotel St. Raphael, responded to this reviewResponded 12 April 2018

Dear markwba1981,

thank you very much for your assessment. We are sorry that we could not help you, but in cases of flight cancellation
you should try to contact your airline to get your money back.
We have different kind of rates and some of them are non refundable. Maybe you booked a non refundable rate and this was the reason why we could not help you?

Kind regards,

Britta Mietzner
Direktionssekretärin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews