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“OK hotel with central location”

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Best Western Plus Hotel St. Raphael
Ranked #71 of 321 Hotels in Hamburg
Reviewed 20 October 2010

Checkin was fast and friendly.

I had requested a quite room when making the booking. This was given me as I got a room facing backside of the hotel. Room was a corner room being oversized - great !

WLAN is free and with acceptable speed. No fancy logon, it is just to connect. Very good !

Came in late and left early. Did not eat breakfast, but I have been to this hotel before, recalling it to be good.

Hotel is very central located, but some areas of the neighborhood is not nescessarily very nice. I guess that is the same all over the world with hotels near central station.

  • Stayed: October 2010, travelled on business
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Thank MustaPekka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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131 - 137 of 423 reviews

Reviewed 7 September 2010

Stayed here one night while in transit to points north. We picked it on a lark after scrolling through our car's GPS for hotels along our route. The hotel itself is historic and in decent shape. Parking is a little lacking, but it's located near the central station so it's probably by design.

It's located near many clubs and cheap to mid-range restaurants. But it's also located near many adult establishments.

The rooms were a little on the small side, especially since the one we got was for three persons. The shower/WC was pretty adequate.

Could've used more power outlets. The pants press was not working.

A positive thing about this hotel was it's breakfast buffet and the staff. The selection was abundant, and the servers helpful and friendly. It also had it's own bar, which was nice for night caps.

  • Stayed: September 2010, travelled with friends
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1  Thank publius358
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2010

On the positive side : good location with many buses and easy walk to the center.It is also very clean ...but the single rooms are so small that I couldn't empty my suitcase without putting it on the bed and then placing it under the only shelf which was also the only space for anything.The bed was quite hard but the main problem was the noise outside as this room was located just above the sidewalk and , in August , people love to chatter until late hours.One could also hear anything said or happening in the next rooms.
The restaurant was neither good or bad. It was strictly a place to sleep and breakfast ( the best meal of the day).

  • Stayed: August 2010
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Thank pasquier2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2010

Well the hotel is an average Best Western, clean with enough room. Thing was neighborhood isn't nice at all, not the kind of place where you can be walking around at night time... Only one block away from a "gentlemen club" that runs all night, so it's not the kind of place where you'd take your family or you wanna be walking around by yourself, specially being a woman.
Other that that, gotta say I wasn't happy with the housekeeping. They'd just walk in the room when I was still there getting ready in the morning claiming they needed to check the minibar!! I agree, but not when I'm half dressed and without knocking!!!
On the plus side, gotta say, breakfast was good with a very nice variety and friendly staff.
There are better hotels for around the same price in the Hamburg area, so I'd recommend you to try somewhere else.

  • Stayed: January 2010, travelled on business
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Thank Pau S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2008

Location is great, 6 minutes brisk walk from the central station, practically opposite the Museum fur Kunst und Gewerbe. However there is llittle noise insulation between neighbouring rooms; and rooms and the corridor. I was opposite the lift on the third floor, so perhaps that was the issue. Also you get the vibrations from incoming U-Bahn trains every ten minutes or so, but that stops about 1 am. The road is noisy, but the double glasing copes well with that. Room was small but given the location and price it is what I would expect.

  • Stayed: June 2008, travelled solo
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Thank liveandletlive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2008

It was a cold Easter, but we didn't want to stay in the hotel - the room was small, it reminded me of being in a caravan. The complimentary chocolate gave us a laugh - it was a squared centimetre Ritter sport. Beware if you are a light sleeper;even on the third floor we were disturbed by the U bahn underneath.
We were shocked that this was a four star due to the cramped room

Stayed: March 2008
Thank Svenfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2008

I was staying at the Best Western St. Raphael in Hamburg during my visit for Cebit 2008.

Frankly speaking the rooms looked much better and spacious on the website (through which we made the booking). Main issue was that the rooms were very small. I have never stayed in such a small room.

One other downside was the fact that one could hear and feel the subway when it passed. I assume this is an issue that all buildings face around the central train station so I can't really blame the hotel for this. I am just mentioning it.

On the other hand, the rooms were cleaned every day, the staff was very polite, breakfast was good and the hotel located in a convenient place and near the center of the city. The central station is walking distance (5-10 min).

Wireless internet is free.

Overall, for all that it provided, it could have been slightly cheaper.

  • Stayed: March 2008, travelled on business
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Thank Hideto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Hotel St. Raphael

Address: Adenauerallee 41, 20097 Hamburg, Germany
Region: Germany > Hamburg > St. Georg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service
Hotel Style:
#52 Luxury Hotel in Hamburg
#62 Business Hotel in Hamburg
#64 Romantic Hotel in Hamburg
Price Range: £66 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plus Hotel St. Raphael 4*
Number of rooms: 118
Official Description (provided by the hotel):
Best Western Plus Hotel St. Raphael is a luxury hotel right in the city centre, ideal for a business trip, city break or your family holiday. It is just a short walk to the main shopping district, many local attractions and the main train station. All 118 rooms feature unique and comfortable decor and timeless elegance. Savour a culinary experience in our restaurant "St. Raphael". And after a long day, enjoy a drink in our "Captain's Corner" bar, or unwind in our sauna high above Hamburg's rooftops. One conference room with plenty of natural daylight will hold up to 40 people. Hotel Notice: Due to renovations, the fitness and sauna area can not be used from the beginning of January 2018 to the middle of March 2018. Thank you for your understanding. ... more   less 
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Also Known As:
Best Western St Raphael
Best Western Hamburg
Hamburg Best Western
Best Western Hotel Hamburg

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