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“Pleasant place to stay”

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Best Western Premier Alsterkrug Hotel
Ranked #51 of 318 Hotels in Hamburg
Certificate of Excellence
Frankfurt, Hessen, Germany
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Pleasant place to stay”
4 of 5 bubbles Reviewed 4 November 2012

This hotel exceeded my expectations. The location of this hotel is quite good. It is not too far from the airport (about 15 Euro for a taxi) Their staff is friendly and helpful. Check-in was very fast and efficient. The check-out took some time.

The room is clean and is nicely decorated. The bed is very comfortable. They provide free WiFi.

There restaurant is small but the quality of their food is good and tasteful. Breakfast is excellent. I would definitely come back to this hotel.

Room Tip: Great accessibility and not far from the Hamburg airport.
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  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FlyingV62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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303 reviews from our community

Traveller rating
    144
    127
    27
    3
    2
See reviews for
44
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
39 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 15 October 2012

I stayed here in September 2012. The hotel is a 5 min taxi ride from the airport and costs between €8 and €10. Some taxi drivers might not be too happy with this fare. The hotel is very clean and the staff were very polite and helpful. The restaurant is nice but unsophisticated. The bar area is cosy. Overall the hotel is very nice but it is a little pricey. It is approx 20 mins away from the city centre in a taxi which costs approx €20 each way so not an ideal location for a city tourist. Rooms are clean and basic but the bathroom was very good. Free wifi. Breakfast is costly at €14 a pop.

Room Tip: If you want to visit the city it might be worth your while to look elsewhere.
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  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BillybobIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 10 October 2012

No luxury, but real space in the room, impeccable new bathroom, separate toilet, in other words a small suite. Good buffet for breakfast. The nice thing is a small terrace. Overall a good business hotel if you have an appointment nearby. Dinner was quite good, with some extra appetizers from the kitchen. If you want something better than a small hotel, and yet not pay the price of a luxury brand, this is a good place.

Room Tip: 220 was one upgraded room, very nice
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  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jprbrussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ljubljana, Slovenia
Level Contributor
106 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 13 May 2012

On the + side:
3 minutes from the airport, even walking distance if you choose so.
Right at the Alster river, great for a walk.
Small and cosy with very friendly staff.
Good breakfast buffet, small but nice bar.
A bowling alley in the basement, great fun! Sauna as well.
Free bus and metro ticket, free Internet.

On the - side:
It's not downtown so you depend on taxi or public transport.
Noisy if your room faces the street.
They didn't clean my room until 3PM.

Room Tip: Opt for one not facing the main street.
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  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aaronmarko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South West London/Surrey
Level Contributor
287 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 406 helpful votes
4 of 5 bubbles Reviewed 25 August 2011

Stayed here recently for a 3 night business trip in Hamburg. The hotel is very nice, rooms are modern and clean and provide everything you need. Breakfast was very nice, although not cheap at 14 Euro. The hotel staff are professional and polite, but maybe could have been a little friendlier. A code is provided for free internet access throughout your stay.

The only obvious downside is the location away from the centre of Hamburg, if you do not have a car with you this is not the most convenient place to stay. There are bus stops right outside the hotel, and the bus will take you to one of the nearby train stations, but the stations are not close enough to walk to. Another disadvantage of the Best Western's location is that there are no other eating and drinking alternatives to the hotel within walking distance that I saw, apart from a Burger King (5 to 10 minutes walk away). There is also a Lidl close by. The only positive of the location is the proximity to the airport, it is just about possible to walk it (25-30 minutes), but no fun if you are carrying luggage, so I would recommend getting a taxi.

So to summarise, if you are coming to Hamburg with a car, or you specifically wish to stay in this part of the city, then the Best Western is a good choice and I would definitely recommend it, but not as a base for Central Hamburg.

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank AFCW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eindhoven, The Netherlands
Level Contributor
36 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 3 June 2011

The hotel is old, but everything is refurbished. It has its own parking space (outdoor and indoor) and is easy to reach. It has all the amenities needed for a pleasant stay. The professionalism and attentiveness of the staff is remarkable: lots of young people, with the guest wellbeing in mind.

We stayed here for business and had rooms at the backside on the 3rd floor. Since the hotel is near the airport and at a busy street, we asked for quiet rooms. The rooms didn't have per room airconditioning, but the windows/doors could be opened. Beds are good, rooms are clean. Shower is a bit small and suffers from leakage.

We chose this hotel for its off-centre location, which is good when you're by car. Rooms have safe, trouser press, flatscreen TV, excellent free Wi-Fi, minibar: everything that makes your stay comfortable. The restaurant serves excellent meals and the breakfast is very good, although the price of the rooms plus breakfast is rather high. The staff service makes up for that. The hotel has a small bar and an outdoor terrace. For entertainment and restaurants/bars, you have to have a car.

Room Tip: light sleepers: ask for quiet rooms at the back
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  • Stayed May 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Roland B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Jackson, TX
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 7 July 2010

I stayed here for 1 night on a business trip. The hotel was close to the airport, which was good, but it was quite a walk to restaurants. The staff was very friendly and helpful. The breakfast was good, but you're supposed to know whether you will be having breakfast when you check in. My only complaint is that the shower doors did not seal closed completely, so I ended up flooding the bathroom floor. My window was on a very busy street and the room did not have air conditioning, but luckly it was cool enough to sleep with the windows closed.

  • Stayed June 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stargirl423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Premier Alsterkrug Hotel

Property: Best Western Premier Alsterkrug Hotel
Address: Alsterkrugchaussee 277, 22297 Hamburg, Germany
Region: Germany > Hamburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#16 Romantic Hotel in Hamburg
#21 Spa Hotel in Hamburg
#29 Family Hotel in Hamburg
#41 Luxury Hotel in Hamburg
#46 Business Hotel in Hamburg
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Best Western Premier Alsterkrug Hotel 4.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Best Western Hamburg

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