A group of us stayed here on business. The bar is tiny and so was packed with the amount of guests staying there and at 5.10 a pint the price was extortionate! The free wifi was OK but despite me getting a 4 day pass it expired after less than a day and I had to get a new one. Indeed the next 1 day pass expired after less than a day so every time I left the hotel I ensured I asked for a new wifi code/password. A bit of a nuisance really.
Rooms - very nice room, apart from the heat. It was boiling hot and there was no air conditioning so I had to open the window, which was on the main road so was very noisy (although I took earplugs).
The breakfast was brilliant - best breakfast I've ever had on the continent.
Staff are wonderful in all aspects of the hotel, despite the problems with the hot bedrooms.
Several of my colleagues also had really hot rooms - one colleague said he had a balcony (lucky him!) and one colleague said he had an air conditioning unit (again, lucky him) but the rest of us, although in the same style of room, didn't have these.
Apart from the breakfast, one of the best things about the hotel is the unlimited free travel on S-Bahns/U-Bahns/local buses. They never mentioned this when we checked in and indeed my colleagues paid for taxis but I'd done my research and discovered you just have to enquire at the desk. Despite this, nobody ever checked my ticket on the train. It is a 10-15 minute walk to the nearest U-Bahn station or catch the (free with your ticket) bus.
Overall I gave this 4 stars "very good" as I thought it was better than 3 stars "average" although I did have several gripes with the place.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Ebookers, Odigeo, Expedia, Hotel.de, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Best Western Premier Alsterkrug Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Hamburg