I was allowed to check in immediately upon arriving, even though I arrived early in the morning. The staff had left little packets of gummi bears on my bed, which I thought was a nice personal touch.
The room was spacious, but I had to use my own pillow because I found theirs uncomfortable. There is no internet in the rooms - you have to either use the one computer provided at reception (not convenient at busy times) or use the expensive wifi provider they are affiliated with. In fairness, they are up-front about this and I wasn't getting any unpleasant surprises.
The hotel is also a short walk to the station. The staff gave me a map and showed me how to get there.
I've stayed in better hotels, but on the whole I was pleased, especially with the service I received.
- Official Description (provided by the hotel):
- Tastefully decorated with elegant decor, and just minutes from the main railway station and the exhibition center, our hotel is a perfect starting point for an exciting stay in the Hansestadt.Wo shopping, attractions and the Hamburg nightlife is right outside your door. Discover the heart of Hamburg and stay at the Novum Business Hotel Belmondo Hamburg, the perfect starting point to explore the Hanseatic city on the lake. ... more less
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- Also Known As:
- City Conact Arcadia Hamburg
- Hamburg City Conact Arcadia