I stayed at this hotel in May 2014 for two nights. While checking in, the reception saw that we have two children with us and charged us extra 50 Euro per night to give us a bigger room, although we did not want a bigger room. Their website stated that children stay free. We were tired after a long flight so did not want to argue. We had to wait for 30 minutes to get the room.
The room is so old and outdated. The pictures on their website are the updated rooms and not the one that we stayed in. During our stay there were maintenance worker in the hallway working during the day, painting and working on other things. The carpet in the hallway was torn out.
Very disappointing. Will not go back. The only good thing about this hotel is the location (walking distance to the train station).
- Official Description (provided by the hotel):
- The "Park Hotel am Berliner Tor" is situated at the heart of what is also known as the " Venice of the North". The Hotel is centrally located and close to the suburban and Underground rail Networks, the Station is called " Berliner Tor". Event facilities Catering for up to 80 guests provide the ideal Setting for functions and festivities of all kind. Direct connection by public transport to all Major Points in Hamburg also to the Fair and Congress Center, as well to the Airport. ... more less
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- Also Known As:
- Berlin Hotel Hamburg